Franklin Motors

Bad experience the guy just wants your money. They don’t care what shape the vehicle they are selling you is in. They let those cars sit there and don’t service them or check to see if they are good cars. The cars be cars from Accidents they fixed up. Rocky is a scammer and con artist. He make the old man and the young lady in shop do his dirty work while he hides. Then he brags about being in business for 16 years well guess what at the rate you going you won’t be open much longer. People work hard for their money. Don’t stop at Franklin motors you will be very upset

I bought 2 cars from them and 4 years later still no issues. I went to buy a 3rd one a couple weeks ago and they sold me a car with problems, they put in the contract “sold as it is” without telling me anything even though they knew they were my favorite dealer to go to. I definitely would not recommend it because of how they took advantage of my trust. I’m fixing it out of my own packet but they lost a customer and probably friends of mine i would’ve recommend.

My wife purchased a 2012 S550 Mercedes Benz today. If you are looking for a quality used car stop in and see the inventory. Glenda is the best and is truly helpful and knowledgeable. I wish her and Rocky and the rest of the staff the best life has to offer...regards Wayne/Cheree

I am so happy that I have dealt with Franklin notice I purchase an Avalon there 6 months ago and we just got into a car accident and insurance company totaled it out so I'm back now as a second customer and the same service is absolutely always a great experience Glenda and Rocky make such a great team which makes it a great mission you always make the customers happy a great experience while shopping for a vehicle and the pricing you can't beat it thank you Glenda for always being so helpful I can call you on the phone and you always are available and purchasing the car process is so easy no stress that's a great experience and feeling happy about being a customer I rate this company a 100% customer satisfaction thanks Linda thanks Rocky and thanks to the detailers that prepare the car before you leave the dealership these cars are immaculately clean and restore to look brand new a very happy customer

I just wanna thank Rocky and his team for helping me with buying my second car I really need it something that was reliable for the winter and I couldn’t be happier, truly amazing service

******STAY AWAY******Although I found the car I was looking for and at a fair price once the Owner Rocky received my money he couldn't care less about you or the car he sold. I drove off the lot with a light on that I brought to his attention, he said it would go away. It never did so I brought it to BMW, they addressed the problem saying it was the tail lights, and after calling Rocky back he was kind enough to let me bring it back. (I say kind enough but the problem shouldn't be there to begin with.) They changed the light in my bumper and told me it was all fixed, despite having the light on my dashboard still on. The next day I brought it back to BMW thinking it just needed to be reset, apparently there is no reset for tail lights and the light on the dashboard will go away once the problem is fixed. I call Rocky back and he is beginning to get frustrated with me, (I don't see how, the car has a safety problem with the tail lights not working properly) I bring the car back and even their mechanic can't figure it out. Long story short, Rocky and his team didn't fix the problem, he basically told me to go xxxx myself by telling me he can't do anything and called me a liar because he said I'm making this up and didn't go to BMW. Not to mention, I noticed my tire was torn (My fault, shouldn't seen it from the start) and now I have to get that fixed. I feel if his team can't properly fix this issue they should find someone who can. He sold me a car with a light on THAT I BROUGHT TO HIS ATTENTION. Do not trust this man because once he has your money, you're dead to him. Other then that, my new (used) car is beautiful and I hope I don't encounter anymore problems anytime soon.

Bought car as is (of course) for 7000$ (financed) the oilpan was so rusted through my mechanic didnt want to work on it and labeled it flood damaged right away. After replacing oilpan, brakes , calipers etc, we are now stuck with an undrivable vehicle (2006 XTerra) truck is mint except for the whole lower half. The bearrings are so shot, the brakes are whats holding the wheels in place. Im serious. Weve been on the highway with our two children in this vehicle. They want us to bring the truck down so their mechanic can look at it. Im not paying a flatbed fee for them to explain we bought as is and thats it. They are CROOKS.

I would not recommend this dealership to anyone. Went back and fourth for a week and a half on trying to purchase a vehicle through them. Constantly saying they needed more information and kept pushing to put a deposit on the vehicle. At the end of the week when they said I almost had the vehicle but someone was looking at it and I should put a deposit on it. So believing I had it and and I just wanted to make sure I had it. After that day, they did not return phone calls/ emails. They push for a deposit and then disappear.