Reviews
Write a reviewSecond new car purchased from this dealer. No haggling...
Second new car purchased from this dealer. No haggling or negotiations necessary. They offer a proposal which they honor without hidden fees or surprises later. Their price is considerably less than other dealerships and the service afterward is fast and efficient. I will likely trade cars every year at this dealership. I will add that this Toyota dealer is far different from others in the region.
Second new car purchased from this dealer. No haggling...
Second new car purchased from this dealer. No haggling or negotiations necessary. They offer a proposal which they honor without hidden fees or surprises later. Their price is considerably less than other dealerships and the service afterward is fast and efficient. I will likely trade cars every year at this dealership. I will add that this Toyota dealer is far different from others in the region.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jeff, Ivey, and Andrew could not have been more...
Jeff, Ivey, and Andrew could not have been more professional and courteous to work with. There were no last minute changes to the price, or delay tactics. They were all above board all the way.
Jeff, Ivey, and Andrew could not have been more...
Jeff, Ivey, and Andrew could not have been more professional and courteous to work with. There were no last minute changes to the price, or delay tactics. They were all above board all the way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My dealer Fernando was very helpful friendly but still...
My dealer Fernando was very helpful friendly but still kept it professional would recommend him for any type of dealer process helped me out the whole process through.
My dealer Fernando was very helpful friendly but still...
My dealer Fernando was very helpful friendly but still kept it professional would recommend him for any type of dealer process helped me out the whole process through.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Dealership was a great environment to be in. Sales was...
Dealership was a great environment to be in. Sales was great and service was great. Sales manager answered all our questions and concerns. Best dealership around.
Dealership was a great environment to be in. Sales was...
Dealership was a great environment to be in. Sales was great and service was great. Sales manager answered all our questions and concerns. Best dealership around.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ivey, thank you so much for your positive comments about Deacon Jones Toyota! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Toyota! We hope to see you soon!
Deacon Jones Toyota in Clinton is very professional and...
Deacon Jones Toyota in Clinton is very professional and cares a lot for their costumers, the communication they had with us was outstanding and they do their absolute best to make their buyers happy
Deacon Jones Toyota in Clinton is very professional and...
Deacon Jones Toyota in Clinton is very professional and cares a lot for their costumers, the communication they had with us was outstanding and they do their absolute best to make their buyers happy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, and have a fantastic day!
Customer services is great!! I have purchased 2 vehicles!...
Customer services is great!! I have purchased 2 vehicles! Ivey S goes above and beyond!
Customer services is great!! I have purchased 2 vehicles!...
Customer services is great!! I have purchased 2 vehicles! Ivey S goes above and beyond!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kimberly, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope to see you soon!
Sold a car with an existing leak
Recently purchased a vehicle here and only after 2 days of owning the vehicle I am looking at a repair cost of $1000. After driving 4 hours to go see the vehicle I am put off by the fact that the interior had not been detailed and the inside did not look presentable. Now I understand I am buying a USED vehicle BUT I still believe that a dealership should deliver a quality car and have integrity and stand by it's claims. I saw what appeared like water stains on the top of the passengers side door. I repeatedly asked if this car had a leak and was assured that it didn't. The carfax report didn't show any service work for leaks so naively I trusted their word and purchased the vehicle. After 2 days I get in my vehicle and the floor is entirely soaked and it's dripping water from the same exact spot I saw the water spots at the dealership (They had cleaned it before I purchased it and had taken off the water stains). After taking it in to get looked at they discover mold under the carpets and inform me that this vehicle has had an existing leak that was never corrected. To fix the issue and clean the carpets will be $1000. Warranty won't cover it, Insurance won't cover it because it was determined to be an existing issue and the dealership is washing their hands clean and trying to claim it never had an issue with it leaking. I get that dealerships are NOT known for honesty, but it truly upsets me that people can do people SO wrong. I read their mission statement and find it to be a joke since they are not demonstrating it in the way they are handling this issue. After buying a vehicle for my pregnant wife to fit all of our kids, we are a couple months away from her delivering and we only have one car in use and the newly purchased car in the shop and trying to find a way to come up with $1000 to pay for the repairs. They failed in their mission statement in this situation. They have not won a client for life, or delivered excellent service, nor did they exceed client expectations. Instead I was lied to and now being avoided and told more lies about the vehicle never having a leak issue when you can obviously see the mold and smell the stench when you lift up the carpet.
Sold a car with an existing leak
Recently purchased a vehicle here and only after 2 days of owning the vehicle I am looking at a repair cost of $1000. After driving 4 hours to go see the vehicle I am put off by the fact that the interior had not been detailed and the inside did not look presentable. Now I understand I am buying a USED vehicle BUT I still believe that a dealership should deliver a quality car and have integrity and stand by it's claims. I saw what appeared like water stains on the top of the passengers side door. I repeatedly asked if this car had a leak and was assured that it didn't. The carfax report didn't show any service work for leaks so naively I trusted their word and purchased the vehicle. After 2 days I get in my vehicle and the floor is entirely soaked and it's dripping water from the same exact spot I saw the water spots at the dealership (They had cleaned it before I purchased it and had taken off the water stains). After taking it in to get looked at they discover mold under the carpets and inform me that this vehicle has had an existing leak that was never corrected. To fix the issue and clean the carpets will be $1000. Warranty won't cover it, Insurance won't cover it because it was determined to be an existing issue and the dealership is washing their hands clean and trying to claim it never had an issue with it leaking. I get that dealerships are NOT known for honesty, but it truly upsets me that people can do people SO wrong. I read their mission statement and find it to be a joke since they are not demonstrating it in the way they are handling this issue. After buying a vehicle for my pregnant wife to fit all of our kids, we are a couple months away from her delivering and we only have one car in use and the newly purchased car in the shop and trying to find a way to come up with $1000 to pay for the repairs. They failed in their mission statement in this situation. They have not won a client for life, or delivered excellent service, nor did they exceed client expectations. Instead I was lied to and now being avoided and told more lies about the vehicle never having a leak issue when you can obviously see the mold and smell the stench when you lift up the carpet.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I was not sure what kind of car i wanted but i Knew i...
I was not sure what kind of car i wanted but i Knew i needed a van. Juan took the time to go through each one and show me features that i may like or dislike. For an old timer like me, it sure was great to see a nice young man take the time to help me out. I've been buying at Go for years now and the way I get treated there I sure will be back.
I was not sure what kind of car i wanted but i Knew i...
I was not sure what kind of car i wanted but i Knew i needed a van. Juan took the time to go through each one and show me features that i may like or dislike. For an old timer like me, it sure was great to see a nice young man take the time to help me out. I've been buying at Go for years now and the way I get treated there I sure will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car