Greenway Nissan Brunswick

We purchased our 2017 Nissan Pathfinder Premium for my wife at the end of April, and have had an issue with the Bluetooth connectivity once we brought it home. I notified our salesperson and brought the vehicle back to verify that it was not working properly. I was told that we'd either have to wait 45 days for the warranty to activate, or we'd have to pay out of pocket. I have voiced my displeasure about this with repeated emails. If this is a minor problem with the vehicle, then why won't the sales department make it right, and authorize the service department to fix it, and then bill the sales department for the repair? I guess the customer is not right at Greenway Nissan. A small gesture like fixing this at your cost would have gone a long way. Once this is repaired, then I will never recommend this dealership because of this minor issue, and how I've been treated. Too bad, because initially after purchasing the vehicle, I planned to possibly trade in my personal vehicle and purchase a new truck. I also had a few family members who were interested in vehicles too - one's that I would have recommended to you, but now they have taken their business elsewhere (Nalley's). Your loss over a small gesture to help make a customer happy....

We purchased our 2017 Nissan Pathfinder Premium for my wife at the end of April, and have had an issue with the Bluetooth connectivity once we brought it home. I notified our salesperson and brought the vehicle back to verify that it was not working properly. I was told that we'd either have to wait 45 days for the warranty to activate, or we'd have to pay out of pocket. I have voiced my displeasure about this with repeated emails. If this is a minor problem with the vehicle, then why won't the sales department make it right, and authorize the service department to fix it, and then bill the sales department for the repair? I guess the customer is not right at Greenway Nissan. A small gesture like fixing this at your cost would have gone a long way. Once this is repaired, then I will never recommend this dealership because of this minor issue, and how I've been treated. Too bad, because initially after purchasing the vehicle, I planned to possibly trade in my personal vehicle and purchase a new truck. I also had a few family members who were interested in vehicles too - one's that I would have recommended to you, but now they have taken their business elsewhere (Nalley's). Your loss over a small gesture to help make a customer happy....

I recently purchased a 2015 Ford Escape from them on 01/29/2022. The listing price was for $12,998 which I have photo proof of but unfortunately, I did not catch that they had raised the price to $14,425 until later when I had reviewed the contract. Also, at this time I was offered a 3rd party warranty which I had denied at first due to the fact I was not sure how much money I could afford at the time. I had asked if I could wait a month until I had a decision and was told yes by Scott Edwards, and I have tried to contact him multiple times leaving messages and refused to answer or call back. When I test drove the car, the check engine light came on and was told by David Morris that I could get it checked out but had to come back on Monday 01/31/2020 due to Service Department being closed on Saturdays. Monday while fueling up I had noticed another problem when I had tried to start the car and only happened when I fueled up. I had brought this to their attention at the Service desk and told they would run a diagnosis. They ended up telling me I had a bad 02 sensor which they did get replaced but it did not fix the issue of it having a hard time starting when I fueled up the car. This was not fixed until 03/02/2022 which was due to a bad air filter at Beachside Auto. According to Carfax on 12/23/21 they supposedly had changed the oil. but only 3,798 miles later the oil light came on so it was changed on 03/02/2022 also by beachside auto. I was also told by Beachside that my Splash Guard from underneath was missing which I was also never told about. 2 days later 03/04/2022 my transmission was acting up and brought back into Beachside auto and was told that I needed a new transmission only at 110,709 miles. It was throwing 3 major codes P0219-00 Engine Over-speed condition, P0733-00 Gear 3 Incorrect Ratio, and P0734-00 Gear 4 Incorrect Ratio. I have proof of everything stated and more. If you are a potential customer please don't buy from them

I recently purchased a 2015 Ford Escape from them on 01/29/2022. The listing price was for $12,998 which I have photo proof of but unfortunately, I did not catch that they had raised the price to $14,425 until later when I had reviewed the contract. Also, at this time I was offered a 3rd party warranty which I had denied at first due to the fact I was not sure how much money I could afford at the time. I had asked if I could wait a month until I had a decision and was told yes by Scott Edwards, and I have tried to contact him multiple times leaving messages and refused to answer or call back. When I test drove the car, the check engine light came on and was told by David Morris that I could get it checked out but had to come back on Monday 01/31/2020 due to Service Department being closed on Saturdays. Monday while fueling up I had noticed another problem when I had tried to start the car and only happened when I fueled up. I had brought this to their attention at the Service desk and told they would run a diagnosis. They ended up telling me I had a bad 02 sensor which they did get replaced but it did not fix the issue of it having a hard time starting when I fueled up the car. This was not fixed until 03/02/2022 which was due to a bad air filter at Beachside Auto. According to Carfax on 12/23/21 they supposedly had changed the oil. but only 3,798 miles later the oil light came on, so it was changed on 03/02/2022 also by beachside auto. I was also told by Beachside that my Splash Guard from underneath was missing which I was also never told about. 2 days later 03/04/2022 my transmission was acting up and brought back into Beachside auto and was told that I needed a new transmission only at 110,709 miles. It was throwing 3 major codes P0219-00 Engine Over-speed condition, P0733-00 Gear 3 Incorrect Ratio, and P0734-00 Gear 4 Incorrect Ratio. I have proof of everything stated and more. If you are a potential customer please don't buy from them

Really nice place and people,very patient and understanding. This is actually my second purchase from this dealership. Darryl helped me get through my process this time around and didn’t give up. He made sure to get me into my new car!

I would like to say a big thank you to Mr. John Inman for the excellent job and the way he helped us find what we wanted. I would highly recommend him. Also he is a very very nice person with the best attitude. Thanks again for all the help. Mr. And Mrs James H Shelton

Absolutely Terrible Dealership and Terrible Experience. I would not recommend anyone to ever shop this Dealership.

My boyfriend and I purchase a 2017 Ford Fuison from GreenWay Nissan and from the time we took the car off the lot until now we have had nothing but problems. We have been lied to from the very start when we took the car back and informed them what was going on. Tiara Clark was our sales person she was no help. We paying for a xxxxxxxx xxx WARRANTY that's not gonna pay for the parts to fix what wrong with the car. All they kept telling us that we had to wait the 45 days for the WARRANTY to kick in. It finally kick in just for them to tell us that we have to pay 2100 out of pocket for the 2 parts to fix the car. The A/C comes on by itself, its load noise coming from the gear shift, when letting up the window as soon as you get it up comes back down on its on. We called a week straight leaving messages with no call back. Went up to the car dealership still didn't get the problem fix. I give GreenWay Nissan 000000000000000 stars xxxxxxxx xxx car dearship. I strongly feel that my car was not properly inspected. GreenWay Nissan and the workers are SCAMMERS. David Rodrigues can Kiss my xxx he is a sorry xxx Used Car Manager. Ben Chelbi is the Finance Director he can also kiss my xxx.

DO NOT BUY USED CAR WITH OUT A WARRANTY! Bought a used car from this dealership. Had to drive it up the next day to finish paperwork. On my way home, the traction light and check engine light comes on. Instead of having try drive back to brunswick I take it to a Honda dealership to get checked. They tell me the engine needs new piston rings ($3,500) and timing belt service because the tensioner has a leak ($1,100). Also some other service items that should have should have been taken care of by Greenway Nissan service (transmission fluid and brake fluid). I do not believe this vehicle received any kind of inspection before it was sold. If it did, this dealership is a SCAM trying to hide major engine malfunctions just to make a some money. I have tried calling to talk with a manager multiple times. I have left messages and been sent to voice mails and no one responds. I do not trust this dealership and would not shop there again or take a car there to get serviced. Customer service while conducting the sale was par, they worked with my budget, but I think it was only because they bought the car so cheap knowing there was stuff wrong with it.

I think this is a very professional group and they all are very customer focus to ensure the best customer service possible is provide on every visit. GREAT JOB TEAM!