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Ram Country of Fort Stockton

(48 reviews)

Reviews

(48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Not empressed

Always giving run around they can do more that?s why we have to look outside of this town for help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jesus, we regret to hear that you had this experience with us. Please contact us at (432) 360-1055 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Great service!

I stopped in hoping to get a quick oil change while on a long drive to Houston. Sergio greeted right away, and everyone said hello. He was able to fit us in and we were well taken care of. The waiting area in the dealership was clean, comfortable and presentable. Everyone was friendly and approachable. We looked into a vehicle while waiting and Danny came to greet us with a friendly handshake right away. We were grateful to get serviced efficiently and my jeep ran very well all the way home. Thank you for your service and friendliness today. Made my 10 hour drive much more enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ram Country Fort Stockton. We hope you have a great day!

2023 Ram 3500 20000 mile service

The team at Ram County are supper nice folks. They got me right in and finished the job even quicker than I expected. I would like to see at all locations, the tech have a quick conversation with the driver just to make sure everything was completed and if there was any questions or future issues that might arise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Service dept

Very professional. Went in and just needed to sign and I was out the door.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Cristina, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Great and fast service

Had my Wagoneer in for a repair and recalls. All other dealers in the cities nearby required a 6 week wait. Ram Country too k it in the same day i called to inquire about repairs and had it back to me 1 week later repaired, software updated, recalls taken care of, oil and maintenance done. Service rep stayed in contact with me throughout the process which was greatly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Alex, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Leslie A

Ram country is an amazing place to do business. You are always treated fantastic. We have bought 5 cars from them and they are the only place we will do business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Leslie, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Chris

Good service helpful staff helped get two Jeeps in oil changed and changed a third jeep battery within one half day. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Chris, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

Public works Director

Daniel was extremely courteous and knowledgeable I even dealt with a service manager Mike the guy was willing to go out of his way to get me home. Overall experience was about as good as it could get. I highly recommend Ram County Dodge of Fort Stockton for all you vehicles needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Luis, thank you for this awesome review of our Service Department! Our entire team is happy to help you with anything you need! Come back and see us again anytime!

Gladiator

One the best experiences I've ever had. Everyone at RAM Ford Country in Ft. Stockton were great, really helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Van, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Best car buying experience ever!!!

This was the easiest car purchase ever. Cortney was my sales associate. She was so nice, friendly and professional. The (used) car I went to buy was not available, so she got my info and brought a used Jeep Patriot that was black with black interior. Because of where I live, that was not going to work for me. Cortney suggested that a new car might work better for me and explained there were a lot more options, rebates, etc that would keep me in my general price range. She didn't try to push that car on me at all. I decided to look at new cars, so she brought me a beautiful bright blue Jeep Compas Latitude. I fell in love with it right away. I test drove it and that was it!! My current car was appraised for trade in and came back quite a bit lower than anticipated, but with the rebates available for new cars it made up tje difference. I was pre-approved and my payments set up in a price range I could handle. The financing associate Mercedes was quick and efficient. I didn't feel like I was being held hostage for hours like I had experienced in the past with other dealerships. This was truly the best car buying experience ever!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Alma, your satisfaction is important to us, so we want to sincerely thank you for choosing Ram Country Fort Stockton and we hope to see you again soon!