Audi Sugar Land

They were very nice and helpful. The only issue I have is that they said they would email my paperwork to me and I have not received the email yet. Other than that they were wonderful.

Got to experience the Sewell treatment, and it was a great experience. I don't buy cars every now and then, but I do remember the dreaded feeling of going to a dealership and dealing with a salesperson with all the sweetened talk, sneaky tactics, hidden fees, and even plain lies. Absolutely none of that here! I was treated with respect, was explained things without being dumbed down, and most importantly, they showed a will to gain my business and followed through.

Logan was really helpful and gave an outstanding service during my transaction. He’s very knowledgeable, and professional with good customer service.

Had a terrible experience with this company. From a very, very low-ball appraisal of my trade-in, to the incorrect certified status of the purchased vehicle. After getting through all of that, I tried spending more money with the company to upgrade to a V6 model. After 48 hours of having the vehicle, they appraised my purchased vehicle, $7,000 lower than what I paid for it hours earlier. Here's what happened: I purchased the vehicle for $55,000. Forty-eight hours later, I wanted to purchase a V6, the same model. After looking at the proposal, they only offered me $48,000 on a Wednesday for a vehicle I drove away with on Monday evening. Absolutely terrible experience. I have more to add to this saga, but don't want to get myself worked up anymore.

Jaxon walked us through the process and showed us the utmost courtesy, never hurried us and went over even the smallest details. Would definitely recommend him to friends

Audi at Sugarland especially working with Mr Braxton was so amazing. He was extraordinarily patient and kind towards me and my circumstances. I have never had a car experience like this I really am grateful.

They quoted an asking price of 27,000, which was more that the amount on Cars.com. Not to mention adding taxes in of over 5k, when I don't pay Texas taxes, but taxes where I live in CO. They were a joke.

Excellent and professional service I feel in the total process,and I like the car I purchase there. Roy Luo

Transparent pricing, thoughtful communication and follow-up skills. When the car I was looking at was sold, the sales person was very nice about it and tried to find another situation that would work for me.

I just leased my 5th vehicle from Audi Sugar Land. They live up to the Sewell mission of first class customer service to gain and keep a customer for life. My sales team has included Chris, Frankie and Robert and they are awesome! The service team of RJ, Sam, Spencer and Ben go above and beyond to make the service process as smooth as possible! And a special shout out to Austin, the in-house Tech Specialist. He is extremely knowledgeable and a patient customer focused trainer on how to maximize your Audi driving experience!