Reviews
Experience was very nice.
Experience was very nice. A girl helped me. Not sure of her name but she was extremely helpful. Diane Meyer
Experience was very nice.
Experience was very nice. A girl helped me. Not sure of her name but she was extremely helpful. Diane Meyer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Diane, Thank you for sharing your experience! We're delighted you had a nice visit and received extremely helpful service. We appreciate your trust!
Since the very first minute Ana was very warming and
Since the very first minute Ana was very warming and welcoming helping us to complete the purchase as soon as possible and in an smooth way
Since the very first minute Ana was very warming and
Since the very first minute Ana was very warming and welcoming helping us to complete the purchase as soon as possible and in an smooth way
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carmen, Ana takes pride in being welcoming and making the purchase process smooth and quick. We're so glad she took great care of you from the start. Thank you for your business!
Dealership is kind.
Dealership is kind. Chris especially knows his stuff. Ralph in service is honest, and kind. Thats why I love toyota.
Dealership is kind.
Dealership is kind. Chris especially knows his stuff. Ralph in service is honest, and kind. Thats why I love toyota.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear that Chris and Ralph provided such knowledgeable, honest, and kind service during your visit. Their professionalism and commitment to customer satisfaction truly represent the values we strive to uphold at our dealership. We appreciate your continued loyalty, it’s customers like you who make Toyota proud.
Just bought my gr Corolla from here, awesome experience
Just bought my gr Corolla from here, awesome experience with this dealership! Ana Collado took care of me. She was awesome!
Just bought my gr Corolla from here, awesome experience
Just bought my gr Corolla from here, awesome experience with this dealership! Ana Collado took care of me. She was awesome!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review! We are so glad that Ana and the team provided you with a 5-star experience. It is our pleasure to assist you in any way possible. Congratulations on your new Corolla!
Ana Collado is a rockstar.
Ana Collado is a rockstar. She made the entire car buying process simple and stress free.
Ana Collado is a rockstar.
Ana Collado is a rockstar. She made the entire car buying process simple and stress free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vivek, we truly appreciate your awesome review and recommendation of Ana! Thank you for sharing your experience with us. Congratulations on your new car! Best wishes for pleasant travels this holiday season, from the whole team at Lia Toyota.
Excellent customer service, Ana Collado is very
Excellent customer service, Ana Collado is very respectful. Explains everything clearly. Everyone is very friendly and cars are in excellent conditions.
Excellent customer service, Ana Collado is very
Excellent customer service, Ana Collado is very respectful. Explains everything clearly. Everyone is very friendly and cars are in excellent conditions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for letting us know Ana provided you with an accommodating and informative dealership visit, Maria! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Lia Toyota for your automotive needs!
I have been a client of Rockland Toyota for over 15yrs
I have been a client of Rockland Toyota for over 15yrs and 4 cars. Always the same excellent service across the board, from the sales staff to the service crew. I’m always looking forward to going there as I am always treated so well, even on a busy and crowded day.
I have been a client of Rockland Toyota for over 15yrs
I have been a client of Rockland Toyota for over 15yrs and 4 cars. Always the same excellent service across the board, from the sales staff to the service crew. I’m always looking forward to going there as I am always treated so well, even on a busy and crowded day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review, JB! We sincerely appreciate your thoughtful assessment of our dealership team, and we hope you'll think of us the next time you have any automotive or Toyota needs. Safe travels until then.
Winning experience & good work with Francisco & Scott new
Winning experience & good work with Francisco & Scott new Sales Mgr& Guillermo. A pleasure doing business
Winning experience & good work with Francisco & Scott new
Winning experience & good work with Francisco & Scott new Sales Mgr& Guillermo. A pleasure doing business
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Al, thank you for mentioning everyone you interacted with during your visit with us. We appreciate knowing how pleased you were with the insight and support provided by Francisco, Scott, and Guillermo. It is always our pleasure to assist you with your automotive needs.
I CAMEIN FOR OIL/FILTER CHANGE THE TECH CHARGED $4 FOR
I CAMEIN FOR OIL/FILTER CHANGE THE TECH CHARGED $4 FOR WASHER FLUID I HAD FULL BOTTLE OF FLUID WHEN I CAME IN , IF YOU NEED $4 DOLLARS TO SURVIVE I AM USING WRONG DEALER [STAYING AWAY]
I CAMEIN FOR OIL/FILTER CHANGE THE TECH CHARGED $4 FOR
I CAMEIN FOR OIL/FILTER CHANGE THE TECH CHARGED $4 FOR WASHER FLUID I HAD FULL BOTTLE OF FLUID WHEN I CAME IN , IF YOU NEED $4 DOLLARS TO SURVIVE I AM USING WRONG DEALER [STAYING AWAY]
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike, We’re very sorry to hear about your recent experience and understand your frustration regarding the charge for washer fluid. This isn’t the level of transparency or trust we strive to maintain with our customers. Please reach out to our Service Department Manager so we can review your visit and ensure this concern is properly addressed. Your feedback helps us improve, and we’d appreciate the chance to make things right.
The Service Dept handled the alignment and balancing of
The Service Dept handled the alignment and balancing of the tires to alleviate the steering wheel shaking at 60mph. There was some confusion about rotating tires and changing the oil at 15,000 miles ( 5K intervals versus 10k ). However, Ralph Russo and Sergio Lucero were able to sort it out for me. Toyota recommends oil changes at 5K , 10k and then 20k. 10k between oil changes seems excessive as I drive in bumper to bumper traffic and on-construction sites. The car was washed which is a nice touch, Thank You
The Service Dept handled the alignment and balancing of
The Service Dept handled the alignment and balancing of the tires to alleviate the steering wheel shaking at 60mph. There was some confusion about rotating tires and changing the oil at 15,000 miles ( 5K intervals versus 10k ). However, Ralph Russo and Sergio Lucero were able to sort it out for me. Toyota recommends oil changes at 5K , 10k and then 20k. 10k between oil changes seems excessive as I drive in bumper to bumper traffic and on-construction sites. The car was washed which is a nice touch, Thank You
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Patrick, thank you for letting us know your vehicle's appointment was handled seamlessly by Sergio, Ralph, and the Lia Toyota team. We hope you won't hesitate to reach out when we may be of service to you again. It's always our pleasure.