Reviews
Write a reviewWorst place to bring your vehicle!
Worst place to bring your vehicle! Brought my car in for air bag recall, ABS light was on when they brought it out, it had a check engine light on and the air bag light was on. When I told them that they were not on before they proceeded to argue with me. Talk to owner showed I was knowledgeable about cars, and caught service provider in a lie, owner threatened either we look at it again and if can't fix it you leave hating me or you leave hating me and never come back. Never fix anything still lied saying the lights were on. DONT TAKE YOUR VEHICLE HERE EVEN FOR A RECALL THEY WILL DO ANYTHING TO TAKE YOUR MONEY
Worst place to bring your vehicle!
Worst place to bring your vehicle! Brought my car in for air bag recall, ABS light was on when they brought it out, it had a check engine light on and the air bag light was on. When I told them that they were not on before they proceeded to argue with me. Talk to owner showed I was knowledgeable about cars, and caught service provider in a lie, owner threatened either we look at it again and if can't fix it you leave hating me or you leave hating me and never come back. Never fix anything still lied saying the lights were on. DONT TAKE YOUR VEHICLE HERE EVEN FOR A RECALL THEY WILL DO ANYTHING TO TAKE YOUR MONEY
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Trying to buy a 2022 Jeep Cherokee, limited, 4 x 4 Got
Trying to buy a 2022 Jeep Cherokee, limited, 4 x 4 Got sent a 2023 jeep Cherokee altitude lux and was told that they could take money off of that bait and switch not what I wanted. Then the sales person went silent. Then I was told they’re not sold anymore so they’re more valued. I can go on but I bought so many vehicles there when it was the Lessord I enjoyed it.Now not so much! Maybe time to move on. To a different dealership. These vehicles have been sitting for almost 1 yr and Peak can’t seem to get us one. But we have found them from Syracuse to PA. Why cant we buy local. Why don't Peak have vehicles on their lot??
Trying to buy a 2022 Jeep Cherokee, limited, 4 x 4 Got
Trying to buy a 2022 Jeep Cherokee, limited, 4 x 4 Got sent a 2023 jeep Cherokee altitude lux and was told that they could take money off of that bait and switch not what I wanted. Then the sales person went silent. Then I was told they’re not sold anymore so they’re more valued. I can go on but I bought so many vehicles there when it was the Lessord I enjoyed it.Now not so much! Maybe time to move on. To a different dealership. These vehicles have been sitting for almost 1 yr and Peak can’t seem to get us one. But we have found them from Syracuse to PA. Why cant we buy local. Why don't Peak have vehicles on their lot??
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank You for the assistance and staying past closing ,...
Thank You for the assistance and staying past closing , smooth buying experience and willingness to beat the pre qualification loan.
Thank You for the assistance and staying past closing ,...
Thank You for the assistance and staying past closing , smooth buying experience and willingness to beat the pre qualification loan.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Best experience I have ever had at a dealership, No...
Best experience I have ever had at a dealership, No pressure at all. Thad was the salesman, and he did a great job with everything. I would recommend this dealer to everyone. Bought a car, and I would definitely go back. Jim P
Best experience I have ever had at a dealership, No...
Best experience I have ever had at a dealership, No pressure at all. Thad was the salesman, and he did a great job with everything. I would recommend this dealer to everyone. Bought a car, and I would definitely go back. Jim P
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Unprofessional and disorganized
Would not recommend at all. Talked to Michele over the phone, she said all I had to do was bring a down payment. The day come and all of a sudden nobody know nothing.
Unprofessional and disorganized
Would not recommend at all. Talked to Michele over the phone, she said all I had to do was bring a down payment. The day come and all of a sudden nobody know nothing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
used car warranty not honored
I bought used dodge truck from this dealer.I paid a $1000 for a portfolio warranty good for 6 yrs or 75000.I took the truck back failed transmission .Dealer and portfolio would not honor warranty The work order had my warranty as good but they denied a claim. I would never buy another dodge again .
used car warranty not honored
I bought used dodge truck from this dealer.I paid a $1000 for a portfolio warranty good for 6 yrs or 75000.I took the truck back failed transmission .Dealer and portfolio would not honor warranty The work order had my warranty as good but they denied a claim. I would never buy another dodge again .
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Exceeded expectations!
I was curious about a certain Jeep model, and I saw that they had this particular model here, so I went in one morning to check it out, fully expecting to go to my previous Jeep dealer in the afternoon. My salesmen, Devell and Jason, were very polite and not at all heavy handed. Jason was willing to go the extra mile to get me that model that I liked, and despite a few bumps on the "financing" road, I was able to drive that sweet ride home, quite surprised that it was one stop shopping!
Exceeded expectations!
I was curious about a certain Jeep model, and I saw that they had this particular model here, so I went in one morning to check it out, fully expecting to go to my previous Jeep dealer in the afternoon. My salesmen, Devell and Jason, were very polite and not at all heavy handed. Jason was willing to go the extra mile to get me that model that I liked, and despite a few bumps on the "financing" road, I was able to drive that sweet ride home, quite surprised that it was one stop shopping!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought a new Jeep
As a 3rd time new Jeep owner, our 1st time at Peake Jeep! I am so happy I made the choice by coming local and not going back to previous dealership where I had bought previous Jeep’s. Don was very patient over a week in giving us freedom to browse, ask questions anytime in texts, calls, and in person, and giving us the time that we needed to make the right choice of which new Jeep to buy. In purchasing a new vehicle, the only stress I recall was which color to get! Thank you to everyone at Peake for making my Saturday Great when we pulled out in our new Jeep!!!!
Bought a new Jeep
As a 3rd time new Jeep owner, our 1st time at Peake Jeep! I am so happy I made the choice by coming local and not going back to previous dealership where I had bought previous Jeep’s. Don was very patient over a week in giving us freedom to browse, ask questions anytime in texts, calls, and in person, and giving us the time that we needed to make the right choice of which new Jeep to buy. In purchasing a new vehicle, the only stress I recall was which color to get! Thank you to everyone at Peake for making my Saturday Great when we pulled out in our new Jeep!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Changed a tire for me
I stopped in without an appointment and Christine Ladue was great to work with. The service department squeezed me in and my tire was changed and I was on my way in about half an hour! Very courteous staff and they went out of their way to help me!
Changed a tire for me
I stopped in without an appointment and Christine Ladue was great to work with. The service department squeezed me in and my tire was changed and I was on my way in about half an hour! Very courteous staff and they went out of their way to help me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kimmy
I worked with Michael S. on buying my new truck he was a excellent salesman and very thorough in explaining everything! I give him a thumbs up and a 10 in my book!!! Thank you Michael I will be sure to tell all my friends and family what a good experience on had there! And the service is great also!!
Kimmy
I worked with Michael S. on buying my new truck he was a excellent salesman and very thorough in explaining everything! I give him a thumbs up and a 10 in my book!!! Thank you Michael I will be sure to tell all my friends and family what a good experience on had there! And the service is great also!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase