Reviews
Great crew
Awesome customer service . Zak and Josh were amazing to work with. General Mgr and sales manager of this nice dealership. The Brandy the finance manager was very helpful and made this deal happen. It's my 2nd purchase and I can see returning again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very good customer service
Maurice was very knowledgeable about the car I was looking at. He was able to show me all of the features on the car and was very nice
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cheating the customer.
The most important thing for a business is its credibility. Yesterday I called and spoke with Maurice asking if the 2015 Mercedes Benz GLK 350 would be available to buy, he said yes. I tell him that I would be there today at about 2:00 pm. to buy the SUV. I arrived with a pre-approval which I did through their website with Capital One for that GLK. When I arrive they tell me that it is not available, that it was sold and then they tell me that they sent it to Mercedes for service and that when I return the price was different. I drove from Orlando to shop and left with nothing because they cheated on me. That is not done to customers.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Frank, My name is Josh and I am the GM here at Carite of Cocoa pre-owned Super Center. First off, I am sorry you had a less than satisfactory visit. However, to say we "cheated" you is very unfair and just wrong. We haven't even ever done business with you, you have never bought a car here, and we treat every customer with the highest of integrity. This is why we have such great feedback. I am sorry you feel the way you do. We cant help that the vehicle you came to look at is at the shop getting some things looked at. Maurice thought the vehicle was sold. But it is in fact at the shop. So in that regard he made an honest mistake assuming it was sold. Once he asked me I corrected him and told him to let you know its at the shop because a light came on after he talked to you he was unaware of. I think your words are VERY strong. However, I believe in free speech and I respect your opinion and I'm sorry for the miscommunication. It definitely wasn't intentional and nobody "cheated" you. We simply took the vehicle you was interested in to the shop. Maurice was unaware. That's all. If you would like to speak to me feel free to call. Otherwise I am sorry for the miscommunication and god bless.
Great customer service
Great service and attention to detail with outstanding customer service. They even gave me a free ride which was very helpful and appreciated. Would recommend to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service
Maurice and David, we’re very informative and went above and beyond to make sure i got into a vehicle that fit my budget. Highly recommended !!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
thank you carite!!
Just bought our car through Carite in cocoa and Maurice was awesome! Very helpful in helping us find the car we needed for our family, and they worked hard to get us the best deal possible. Very happy with our experience here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you
Maurice was great in helping my husband and I find a vehicle. They went the extra mile to make sure we had a payment we were comfortable with and left completely happy without buyer’s remorse. Thank you Maurice and CARite!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Maurice is the Best !!!
CARite is the best place in town to Buy a Great used vehicle. Maurice was the coolest salesperson I've ever met. He was very Informative, Patient, and funny. I loved the easy process and how well he explained it all to me. I'll refer anyone in the market for a vehicle to ask for Maurice's Help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Everyone was friendly went out of their way for me
Everything went perfect. Everyone was helpful and friendly. Everyone went above and beyond for me the management was great and Maurice was very helpful. I would highly recommend carite.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you
Maurice was very helpful. And left with a satisfied customer. I was able to purchase a vehicle today. Really worked with my income and numbers in the best way. My name is Brett
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase