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Audi Calabasas

(168 reviews)
Sales hours: 9:00am to 7:30pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–7:30pm 8:00am–5:30pm
Tuesday 9:00am–7:30pm 8:00am–5:30pm
Wednesday 9:00am–7:30pm 8:00am–5:30pm
Thursday 9:00am–7:30pm 8:00am–5:30pm
Friday 9:00am–7:30pm 8:00am–5:30pm
Saturday 9:00am–7:30pm 8:00am–4:00pm
Sunday 10:00am–6:30pm Closed

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Reviews

(168 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Met Anna for my appointment on 3/1/25.

Met Anna for my appointment on 3/1/25. She had the car ready for a test drive. To my surprise the car was filthy. During our test drive Anna couldn’t answer some basic questions on the comparisons of the various packages. I was really surprised but we all have good days and bad days. As much as Audi of Calabasas strives on quality and expectations of their vehicles and brand name I was extremely disappointed. The car was a good price and had low miles, so I still purchased the vehicle, regardless of the encounter. At this point not to my surprise the check engine light came on later the same night I bought the vehicle. When I spoke to Anna the next day, the response was very nonchalant. Who wouldn’t be concerned with a newly purchased vehicle with a check engine light on. I wouldn’t recommend Audi of Calabasas. The only good thing about Audi of Calabasas is Mehrad, the finance manager, Professional, pleasant and really knowledgeable.

Met Anna for my appointment on 3/1/25.

Met Anna for my appointment on 3/1/25. She had the car ready for a test drive. To my surprise the car was filthy. During our test drive Anna couldn’t answer some basic questions on the comparisons of the various packages. I was really surprised but we all have good days and bad days. As much as Audi of Calabasas strives on quality and expectations of their vehicles and brand name I was extremely disappointed. The car was a good price and had low miles, so I still purchased the vehicle, regardless of the encounter. At this point not to my surprise the check engine light came on later the same night I bought the vehicle. When I spoke to Anna the next day, the response was very nonchalant. Who wouldn’t be concerned with a newly purchased vehicle with a check engine light on. I wouldn’t recommend Audi of Calabasas. The only good thing about Audi of Calabasas is Mehrad, the finance manager, Professional, pleasant and really knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience with Audi Calabasas was excellent.

My experience with Audi Calabasas was excellent. Ruben was my service advisor and the service was superb. I brought my car in for an oil change and software update. I also had an issue regarding a missing front license plate holder. When I arrived a few hours later to pick up my car, it was thoroughly cleaned, including the grime on the paint under the door and the front license plate was attached. Service with a smile. I couldn't have asked for a better experience.

My experience with Audi Calabasas was excellent.

My experience with Audi Calabasas was excellent. Ruben was my service advisor and the service was superb. I brought my car in for an oil change and software update. I also had an issue regarding a missing front license plate holder. When I arrived a few hours later to pick up my car, it was thoroughly cleaned, including the grime on the paint under the door and the front license plate was attached. Service with a smile. I couldn't have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

John, we're delighted to hear that Ruben and the Audi Calabasas team provided you with such a superb experience. It's great to know your car was well taken care of and returned in pristine condition. Thanks for sharing your positive feedback!

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I recently had the pleasure of meeting Erik Crosson.

I recently had the pleasure of meeting Erik Crosson. Professional, knowledgeable, and genuinely committed to helping me find my dream car.

I recently had the pleasure of meeting Erik Crosson.

I recently had the pleasure of meeting Erik Crosson. Professional, knowledgeable, and genuinely committed to helping me find my dream car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Omar, we're delighted to hear that Erik provided such a positive experience at Audi Calabasas. Thank you for sharing your feedback and enjoy your dream car!

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My experience at Audi Calabasas was very nice and hassle

My experience at Audi Calabasas was very nice and hassle free. Cristal was great at explaining everything in detail, and helped me efficiently. She made sure to address all my concerns. She even offered an after hour arrangement to pick up my car in a convenient time for me. Thank you Cristal!

My experience at Audi Calabasas was very nice and hassle

My experience at Audi Calabasas was very nice and hassle free. Cristal was great at explaining everything in detail, and helped me efficiently. She made sure to address all my concerns. She even offered an after hour arrangement to pick up my car in a convenient time for me. Thank you Cristal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mina, we're delighted to hear that Cristal provided you with such a smooth and accommodating experience at Audi Calabasas. Thank you for sharing your positive feedback!

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Anam was very patient with going over all my options with

Anam was very patient with going over all my options with leasing a Q3 vs purchasing a Q3. She answered all my questions and was dedicated in getting me the best deal Audi can offer. I truly appreciate all her help with finding me the right car for the right price. I will definitely be referring her to friends and family. Thank you! 😊

Anam was very patient with going over all my options with

Anam was very patient with going over all my options with leasing a Q3 vs purchasing a Q3. She answered all my questions and was dedicated in getting me the best deal Audi can offer. I truly appreciate all her help with finding me the right car for the right price. I will definitely be referring her to friends and family. Thank you! 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Araceli, we're delighted to hear that Anam provided such excellent service at Audi Calabasas. It's wonderful knowing she helped you find the perfect Q3 for your needs. We appreciate your referrals and look forward to seeing you again!

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Joseph was patient with me explaining everything about my

Joseph was patient with me explaining everything about my options - even though I was clear I could not buy that day , but rather just searching for the make and model that fit me best. I was so well informed by Joseph and satisfied I had done my due diligence deciding that the Audi Q3 was the car for me- well I bought it then and there. I’m so pleased with my purchase!

Joseph was patient with me explaining everything about my

Joseph was patient with me explaining everything about my options - even though I was clear I could not buy that day , but rather just searching for the make and model that fit me best. I was so well informed by Joseph and satisfied I had done my due diligence deciding that the Audi Q3 was the car for me- well I bought it then and there. I’m so pleased with my purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Caryn, we're delighted to hear that Joseph provided such informative and patient service at Audi Calabasas. Enjoy your new Audi Q3!

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Thank you Ruben he’s very professional and helpful guy

Thank you Ruben he’s very professional and helpful guy this guy always nice and try to help any concern if customer have it highly recommend thanks a lot!!!!

Thank you Ruben he’s very professional and helpful guy

Thank you Ruben he’s very professional and helpful guy this guy always nice and try to help any concern if customer have it highly recommend thanks a lot!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Narine, we're delighted to hear that Ruben provided you with such professional and helpful service at Audi Calabasas. Thank you for recommending us!

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Rafael is the best!

Rafael is the best!! Knowledgeable, courteous, quick and just all around really great. Thank you!!

Rafael is the best!

Rafael is the best!! Knowledgeable, courteous, quick and just all around really great. Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the shoutout to Rafael from our Audi Calabasas team, Linnea! We appreciate it.

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Very pleasant.

Very pleasant. Great service at fair price. Technicians are very knowledgeable merry Christmas to all

Very pleasant.

Very pleasant. Great service at fair price. Technicians are very knowledgeable merry Christmas to all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joe, thank you for the kind words! We're delighted to hear that you had a pleasant experience with our team at Audi Calabasas. Happy holidays from all of us!

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Audi Calabasas provided excellent service and treated us

Audi Calabasas provided excellent service and treated us like family. I specifically want to point out how great and helpful Erik was with helping us choose two beautiful new vehicles. If you’re looking to a new vehicle with great service, this is the place!

Audi Calabasas provided excellent service and treated us

Audi Calabasas provided excellent service and treated us like family. I specifically want to point out how great and helpful Erik was with helping us choose two beautiful new vehicles. If you’re looking to a new vehicle with great service, this is the place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marc, we're delighted to hear that Erik and the Audi Calabasas team made you feel right at home throughout the sales process. Thank you for sharing this wonderful feedback! Enjoy those beautiful cars!

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