Reviews
Olivia Lopez did a great job getting me an awesome deal
Olivia Lopez did a great job getting me an awesome deal on my new F-150 Platinum! This is the 3rd vehicle I purchased from Greiner and they have always treated me great.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on the new F-150! We truly appreciate your patronage over the years! It's great to see Olivia was awesome to work with during this buying experience. We look forward to seeing you again soon!
I absolutely love Greiner Ford of Casper Felisa Smith and
I absolutely love Greiner Ford of Casper Felisa Smith and Troy Cottrell made my wish of a new 2023 escape come true. I've bought from them in the past and will never go anywhere else again for my vehicle needs. I highly recommend going here over anywhere else in Casper their great to work with and listen to what you want and are not pushy about just putting you in whatever so they can make a sale like other places give them a try and you will leave a happy customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on the new Escape, Billie! It's always a pleasure working with you at Greiner Ford of Casper, and we're glad to have you in the family. Safe travels and take care!
Awesome staff helpful,knowledgeable, responsive and
Awesome staff helpful,knowledgeable, responsive and friendly. Great mechanics and quick service Clean and comfortable waiting area
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear that! Thanks for the kind words about our team and we'll see you again soon at Greiner Ford of Casper!
Even though I have moved away from Wyoming since
Even though I have moved away from Wyoming since purchasing my truck at Greiner I return there for my service and warranty needs. The main reason for this is Jim Swanson in the service department. He’s always very helpful. Really cares about his customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We'll be sure to pass this along to Jim! Thanks for your continued loyalty and we'll see you at your next visit!
Great customer service
Travis was very helpful and friendly throughout the process. He provided great customer service. Would recommend to others. We are Very happy with our new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jeremy, it's wonderful to see Travis was helpful and friendly throughout your car buying experience. Our team looks forward to seeing you again soon!
Recall appointment was quick and efficient.
Recall appointment was quick and efficient. Staff is friendly and knowledgeable. Easy to make appointments.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Judy, It's great to see you received quick and efficient service from our team. See you next time!
Prompt usuall can get me in for oil change quickly,
Prompt usuall can get me in for oil change quickly, reasonable time for other service. Freindly sales. Free soda.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your recent experience, Bruce. Come visit us again soon!
Over the years I have been very satisfied with Griner
Over the years I have been very satisfied with Griner Fords management and sales people.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your patronage over the years! Our team looks forward to your next visit!
Problem was not fixed.
Problem was not fixed. Had to make a call back and I am not happy about it.
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Jim, it’s unfortunate to see that the issue with your vehicle was not resolved. I understand the frustration and apologize for any inconvenience this may have caused. If you are willing to discuss this with me directly, please reach out. Josh Mcgurn 307-261-3722 Service Manager
Oil Change
Had oil change. 1hr which is what I was expecting. No problems were noticed during inspections. Asked about tire wear after only 28,000 miles. Tires are wearing fast and all have equal tread depth.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, thank you for taking the time to share and rate your visit. We're happy to see our team had you back on the road in no time. We'll see you again soon!