Skip to main content

Van Horn Ford of Oconomowoc

(855 reviews)
Visit Van Horn Ford of Oconomowoc
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (920) 287-0389 (920) 287-0389
Used (920) 287-0540 (920) 287-0540

Inventory

See all 216 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since September 2016.
At Van Horn Automotive Group, we believe that the car shopping experience should be easy, straightforward, and hassle-free. That’s why you will always find transparent pricing and an incredible selection of quality vehicles at every dealership location. As the only Employee Owned automotive group in Wisconsin, a customer-focused approach and personal accountability is built into our culture. We proudly sell new, used and certified pre-owned vehicles for every budget and style, and are committed to your satisfaction through every sales and service transaction.
Family Born. Employee Owned.

Service center

Phone number (920) 287-0540

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(855 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Van Horn Ford of Oconomowoc from DealerRater.

Want to share your experience with this dealership?

Write a review

The people at Van Horn Oconomowoc, were friendly and very

The people at Van Horn Oconomowoc, were friendly and very helpful. Jon Flores, our salesperson, was very helpful and courteous in guiding us through the process of purchasing our new Ranger. Ryan was also very helpful and courteous in getting all the paperwork completed in a timely manner. Van Horn, Oconomowoc, has changed the oil in my pickup and car for over eleven years. I have come to appreciate their quality and excellent service. That is why I bought my new truck from them.

The people at Van Horn Oconomowoc, were friendly and very

The people at Van Horn Oconomowoc, were friendly and very helpful. Jon Flores, our salesperson, was very helpful and courteous in guiding us through the process of purchasing our new Ranger. Ryan was also very helpful and courteous in getting all the paperwork completed in a timely manner. Van Horn, Oconomowoc, has changed the oil in my pickup and car for over eleven years. I have come to appreciate their quality and excellent service. That is why I bought my new truck from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ron, we greatly appreciate your loyal business and glowing feedback for our team, especially Jon and Ryan! Thank you for choosing Van Horn Ford of Oconomowoc for your new Ford Ranger purchase.

Show full review

The team at Van Horn was very helpful.

The team at Van Horn was very helpful. The team put a deal together without any haggling. Jonathan was very attentive and kept the process simple.

The team at Van Horn was very helpful.

The team at Van Horn was very helpful. The team put a deal together without any haggling. Jonathan was very attentive and kept the process simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are excited to receive your positive feedback about Jonathan and the team! Thank you for choosing Van Horn Ford of Oconomowoc and for sharing your experience.

Show full review

Very professional employees.

Very professional employees. Willing to work with me and my needs. I would recommend this dealership highly, especially Vinney. He was very knowledgeable and answered all of my questions.

Very professional employees.

Very professional employees. Willing to work with me and my needs. I would recommend this dealership highly, especially Vinney. He was very knowledgeable and answered all of my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Teresa, we’re delighted to hear you had such a positive experience with Vinney and our team! Thank you for recommending Van Horn Ford of Oconomowoc. We look forward to serving you again!

Show full review

Easy to work with.

Easy to work with. Excellent customer service. Got us through the process quickly. Thank you

Easy to work with.

Easy to work with. Excellent customer service. Got us through the process quickly. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your feedback is much appreciated! Thank you for supporting Van Horn Ford of Oconomowoc.

Show full review

Very pleasurable experience!

Very pleasurable experience! Salesmen Vinny was fantastic and made the truck buying experience fun and memorable and enjoyable. Would recommend this dealership to anyone.

Very pleasurable experience!

Very pleasurable experience! Salesmen Vinny was fantastic and made the truck buying experience fun and memorable and enjoyable. Would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know Vinny made your truck-buying experience at Van Horn Ford of Oconomowoc enjoyable and memorable. Thank you for recommending us!

Show full review

It was a painless process doing business with Van Horn.

It was a painless process doing business with Van Horn. Thanks to our sales consultant Jon and sales manager Bill .

It was a painless process doing business with Van Horn.

It was a painless process doing business with Van Horn. Thanks to our sales consultant Jon and sales manager Bill .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you for choosing Van Horn Ford of Oconomowoc and for sharing your appreciation for Jon and Bill. See you next time!

Show full review

Great experence great staff.

Great experence great staff. No pressure seller. Going home with new vehicle. Great staff. Will come back if I need a new car again.

Great experence great staff.

Great experence great staff. No pressure seller. Going home with new vehicle. Great staff. Will come back if I need a new car again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're thrilled that our team made the process enjoyable and pressure-free. Thank you for choosing Van Horn Ford of Oconomowoc, and we look forward to assisting you again in the future.

Show full review

My husband and I worked with Van Horn on 7/12/25 to

My husband and I worked with Van Horn on 7/12/25 to purchase our used 2024 VW Atlas. Less than one week later, we had several service lights on including battery and check engine. When contacting the dealership we were met with nothing they can do and we must go to a VW dealership. After dropping our car for service, we were given the information that the new battery in the vehicle was not installed properly, with loose connectors, and was never reprogrammed to the car. They told us that this was faulty/poor maintenance work. After giving our business to van horn and trusting in them, we are sad that the work done to our vehicle prior to purchase was not done appropriately/properly and created future issues. I am hoping that the service department at van horn will take more care and time on all vehicles and conduct proper work.

My husband and I worked with Van Horn on 7/12/25 to

My husband and I worked with Van Horn on 7/12/25 to purchase our used 2024 VW Atlas. Less than one week later, we had several service lights on including battery and check engine. When contacting the dealership we were met with nothing they can do and we must go to a VW dealership. After dropping our car for service, we were given the information that the new battery in the vehicle was not installed properly, with loose connectors, and was never reprogrammed to the car. They told us that this was faulty/poor maintenance work. After giving our business to van horn and trusting in them, we are sad that the work done to our vehicle prior to purchase was not done appropriately/properly and created future issues. I am hoping that the service department at van horn will take more care and time on all vehicles and conduct proper work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're truly sorry to hear about your experience, and we apologize for not meeting your expectations. We're glad to have connected with you to discuss your concerns and we're also happy to be assisting you further. We truly appreciate your patience throughout this process. Please do not hesitate to reach out if you have any questions or need further assistance. Best, Bill Kolkoski - Sales Manager - 262-560-0149

Show full review

Sales staff is easy to work with, knowledgeable when

Sales staff is easy to work with, knowledgeable when asked questions. Good service department in and out as scheduled! Overall a great experience when working with Van Horn dealership!

Sales staff is easy to work with, knowledgeable when

Sales staff is easy to work with, knowledgeable when asked questions. Good service department in and out as scheduled! Overall a great experience when working with Van Horn dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This feedback makes our day! Thank you for choosing Van Horn Ford of Oconomowoc and for sharing your support on behalf of our team. See you next time!

Show full review

Antonio was extremely professional and very customer

Antonio was extremely professional and very customer oriented. I really appreciate working with him and tr Van Horn Handa Dearlership

Antonio was extremely professional and very customer

Antonio was extremely professional and very customer oriented. I really appreciate working with him and tr Van Horn Handa Dearlership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Shalema, we're so glad to hear that Antonio provided you with such a professional experience at Van Horn Ford. Thank you for the kind words and support!

Show full review
See all 855 reviews