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Principle Toyota of Hernando

(176 reviews)
Visit Principle Toyota of Hernando
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–3:00am
Sunday Closed Closed

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New (662) 483-1194 (662) 483-1194
Used (662) 483-1242 (662) 483-1242
Service (662) 483-1248 (662) 483-1248

Inventory

See all 154 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2016.
Simple. Genuine. Unique.

The very soul of Principle Toyota is something you feel each time you come into our dealership. Extraordinary efficient simple yet pleasant; our passion is customer service and our goal is customer loyalty. Each interaction with every associate will leave you with that feeling of a close friend and create an unforgettable car buying experience that is Simple Genuine and Unique.

Service center

Phone number (662) 483-1248

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00am
Sunday
Closed

Meet our employees

Reviews

(176 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Principle Toyota of Hernando from DealerRater.

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this place is an amazing place to work and truly united

this place is an amazing place to work and truly united with the DeSoto County community

this place is an amazing place to work and truly united

this place is an amazing place to work and truly united with the DeSoto County community

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're honored to be a part of the DeSoto County community and truly believe in the power of unity and service—both within our team and with those we serve. It means the world to hear that you see Principle Toyota of Hernando as not just a great place to work, but a meaningful part of the community.

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Tiffany Morris my sales person was GREAT as well as

Tiffany Morris my sales person was GREAT as well as everyone all the way to the reception!

Tiffany Morris my sales person was GREAT as well as

Tiffany Morris my sales person was GREAT as well as everyone all the way to the reception!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review! We're thrilled to hear that Tiffany and the entire team—from sales to reception—made your experience a great one. Providing friendly and professional service from start to finish is what we strive for, and we’re so glad we could deliver that for you. We truly appreciate your support and look forward to welcoming you back to Principle Toyota of Hernando in the future!

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The entire staff at Principle Toyota is wonderful.

The entire staff at Principle Toyota is wonderful. They make you feel at home and make the process of purchasing a vehicle easy. I will definitely be back and have recommended Principle Toyota to all of my friends. They are also huge supporters of the surrounding communities.

The entire staff at Principle Toyota is wonderful.

The entire staff at Principle Toyota is wonderful. They make you feel at home and make the process of purchasing a vehicle easy. I will definitely be back and have recommended Principle Toyota to all of my friends. They are also huge supporters of the surrounding communities.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind and thoughtful review! We’re thrilled you felt at home and had an easy, enjoyable experience with our team. Creating a welcoming environment and supporting our community are both things we take great pride in, so it means a lot to see that recognized. We truly appreciate your recommendation and can’t wait to welcome you back to Principle Toyota of Hernando!

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I drive two hours from home to Hernando Toyota

I drive two hours from home to Hernando Toyota dealership,for service the staff is very friendly and helpful with any questions. I don’t have to wait all day to get my car serviced.

I drive two hours from home to Hernando Toyota

I drive two hours from home to Hernando Toyota dealership,for service the staff is very friendly and helpful with any questions. I don’t have to wait all day to get my car serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thank you so much for the wonderful review! We truly appreciate you making the two-hour drive to visit us for service—it means a lot to us. We're glad to hear that our staff is always friendly and helpful, and that your service experience is quick and efficient. We look forward to continuing to provide you with excellent service in the future! Thank you for choosing Principle Toyota of Hernando!

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Great buying experience!

Great buying experience! Dustin Hall and Tyler Greene treated me and my wife great! Couldn’t ask for better customer service!

Great buying experience!

Great buying experience! Dustin Hall and Tyler Greene treated me and my wife great! Couldn’t ask for better customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review! We’re so glad to hear you and your wife had a great buying experience with Dustin and Tyler. Providing top-notch customer service is what we strive for, and it’s wonderful to know they made such a positive impression. We truly appreciate your kind words and are grateful you chose Principle Toyota of Hernando!

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Dealership is very community minded.

Dealership is very community minded. They do alot for first responders. Service Department had my personal vehicle in and out, I was able to wait comfortably. We love Toyota!

Dealership is very community minded.

Dealership is very community minded. They do alot for first responders. Service Department had my personal vehicle in and out, I was able to wait comfortably. We love Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

"Thank you so much for taking the time to leave such a positive review. We truly appreciate your kind words and are so glad to hear that you had a great experience with us. Feedback like yours motivates our team to keep doing what we love—providing the best service possible. It means a lot to know that our efforts made a difference. We look forward to welcoming you again in the future!" The community and the support we receive is what we thrive to make it all possible for our customers.

Dealer response

Thanks Debbie, we appreciate ya!!! Go Southaven

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Scheduled maintenance always completed professionally.

Scheduled maintenance always completed professionally. We will continue to take care of this car at principle Toyota. Clean facilities with an excellent waiting room. Oh what a feeling!

Scheduled maintenance always completed professionally.

Scheduled maintenance always completed professionally. We will continue to take care of this car at principle Toyota. Clean facilities with an excellent waiting room. Oh what a feeling!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Tammy, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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They get over, becareful - go at your own risk.

They get over, becareful - go at your own risk. I won't recommend this service department.

They get over, becareful - go at your own risk.

They get over, becareful - go at your own risk. I won't recommend this service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out regarding your recent visit. We value your feedback and sincerely apologize for any inconvenience you may have experienced. Your concerns have been forwarded to the appropriate team for review, and you can expect a response soon. We appreciate your patience and look forward to addressing your concerns promptly.

Consumer response

Someone reached out from the dealership to ask if I wanted to purchase with them or trade. However, I thought the call was regarding the service I received recently. It was not and this establishment cannot be trusted for car service. As stated before I do not recommend this place of business.

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I came pre-approved through capital one, I said from the

I came pre-approved through capital one, I said from the beginning I didn't want my credit ram from no one other then them. I'm getting letters in the mail from several lenders. Tiffany the worse she wanted me to lie to Anthony saying I was referred to her so that she can get the sale. She tried to put me in anything no matter if I could afford it or if the used vehicle was not up to part. She'll do anything for a sale including telling you that us blacks need to stick together, saying Anthony won't give you a good deal like how I will. My best advice is to go to Anthony, he gave amazing service

I came pre-approved through capital one, I said from the

I came pre-approved through capital one, I said from the beginning I didn't want my credit ram from no one other then them. I'm getting letters in the mail from several lenders. Tiffany the worse she wanted me to lie to Anthony saying I was referred to her so that she can get the sale. She tried to put me in anything no matter if I could afford it or if the used vehicle was not up to part. She'll do anything for a sale including telling you that us blacks need to stick together, saying Anthony won't give you a good deal like how I will. My best advice is to go to Anthony, he gave amazing service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out regarding your recent visit. We value your feedback and sincerely apologize for any inconvenience you may have experienced. Your concerns have been forwarded to the appropriate team for review, and you can expect a response soon. We appreciate your patience and look forward to addressing your concerns promptly.

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It started out troublesome but my adviser the service

It started out troublesome but my adviser the service manager and myself were all able to work together to work out the misunderstanding. I was grateful for the effort they showed.

It started out troublesome but my adviser the service

It started out troublesome but my adviser the service manager and myself were all able to work together to work out the misunderstanding. I was grateful for the effort they showed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your honest feedback! We’re glad our team was able to work through the misunderstanding with you and turn things around. We truly appreciate your patience and the opportunity to make it right!

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