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Reviews
“I had a good experience at Patrick Hyundai.
“I had a good experience at Patrick Hyundai. My salesperson was Joshua Garduño — very helpful and honest. The dealership as a whole was easy to work with, and I’d definitely recommend both Joshua and Patrick Hyundai.”
“I had a good experience at Patrick Hyundai.
“I had a good experience at Patrick Hyundai. My salesperson was Joshua Garduño — very helpful and honest. The dealership as a whole was easy to work with, and I’d definitely recommend both Joshua and Patrick Hyundai.”
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Unaware I walked in 20 minutes before closed, but Allan
Unaware I walked in 20 minutes before closed, but Allan helped me like it just opened. He was very knowledgeable, patient and great to work with!! He’s stayed in touch with me since the sale in May to make sure everything was going good. He really is a great at his job and would highly recommend him and Patrick Hyundai.
Unaware I walked in 20 minutes before closed, but Allan
Unaware I walked in 20 minutes before closed, but Allan helped me like it just opened. He was very knowledgeable, patient and great to work with!! He’s stayed in touch with me since the sale in May to make sure everything was going good. He really is a great at his job and would highly recommend him and Patrick Hyundai.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience buying our first car from
We had a great experience buying our first car from Patrick Schaumburg. Thank you Joshua Garduna and Ketyra for your help. You guys are amazing!
We had a great experience buying our first car from
We had a great experience buying our first car from Patrick Schaumburg. Thank you Joshua Garduna and Ketyra for your help. You guys are amazing!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Cristina, thank you for choosing Patrick Hyundai for your very first car purchase! We’re thrilled to hear that Joshua and Ketyra made the experience amazing for you. Your kind words mean a lot to our team, and we’re so glad we could be part of such an exciting milestone. Enjoy your new vehicle, and we look forward to welcoming you back for future visits! Congratulations! — The Patrick Hyundai Customer Service Team
Gabe was the best rep we dealt with among more than 10
Gabe was the best rep we dealt with among more than 10 dealerships we’ve dealt with in the past 45 days. Very knowledgeable about the vehicle and willing to negotiate. The transaction was straightforward with no additional surprise fees.
Gabe was the best rep we dealt with among more than 10
Gabe was the best rep we dealt with among more than 10 dealerships we’ve dealt with in the past 45 days. Very knowledgeable about the vehicle and willing to negotiate. The transaction was straightforward with no additional surprise fees.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with Patrick Hyundai! We’re thrilled to hear that Gabe went above and beyond to earn your trust. Your positive feedback means a lot to us, and we truly appreciate you taking the time to share it. At The Patrick Dealer Group, we are committed to making a difference in the customer experience, and it’s wonderful to know we met your expectations. We look forward to assisting you again in the future and enjoy your new car! Best, The Patrick Dealer Group Customer Relations Team
Allan and the rest of the Patrick team were amazing to
Allan and the rest of the Patrick team were amazing to work with! They provided me with a very fair trade in value of my car, and make the new car buying process quick and seamless. I highly recommend Patrick Hyundai for your next car!
Allan and the rest of the Patrick team were amazing to
Allan and the rest of the Patrick team were amazing to work with! They provided me with a very fair trade in value of my car, and make the new car buying process quick and seamless. I highly recommend Patrick Hyundai for your next car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much, Hanna! We’re thrilled to hear Allan and the Patrick Hyundai team made your experience smooth and enjoyable. It’s great to know you felt the trade-in was fair and the process was seamless. We truly appreciate your recommendation—enjoy your new car! The Patrick Dealer Group Customer Relations Team
I had a great experience at Patrick Hyundai buying my
I had a great experience at Patrick Hyundai buying my 2025 Hyundai Kona Limited. David Polcik was super helpful, easy to work with, and got us a great deal. The whole process was smooth and stress-free. Highly recommend asking for David if you’re shopping here!
I had a great experience at Patrick Hyundai buying my
I had a great experience at Patrick Hyundai buying my 2025 Hyundai Kona Limited. David Polcik was super helpful, easy to work with, and got us a great deal. The whole process was smooth and stress-free. Highly recommend asking for David if you’re shopping here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kaylee Thank you for taking the time to share your experience! Customer feedback is invaluable to us, as it helps us continue to improve and provide the best possible service. We’re thrilled to hear that David went above and beyond to earn your trust. Your positive feedback means a lot to us, and we truly appreciate you taking the time to share it. If there’s anything else we can do for you, please don’t hesitate to reach out. Best, The Patrick Dealer Group Customer Relations Team
This place is the worst to take a car to for service I
This place is the worst to take a car to for service I will never bring my car there again for service! They give you a loaner then charge you for damages to the loaner never ever take your car there they will rip you off big time! I would boycott this place for sure!
This place is the worst to take a car to for service I
This place is the worst to take a car to for service I will never bring my car there again for service! They give you a loaner then charge you for damages to the loaner never ever take your car there they will rip you off big time! I would boycott this place for sure!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, We’re very sorry to hear about your recent experience and truly regret that you feel this way. Providing clear communication and fair service is something we take seriously, and we understand how frustrating it can be when expectations aren’t met—especially regarding loaner vehicle policies. Our goal is never to make a customer feel taken advantage of, and we’d appreciate the opportunity to learn more about what happened so we can review the situation thoroughly. Please contact our management team directly at 847-519-9600 or prybacki@patrickcars.com so we can better understand your concerns and work toward a resolution. Thank you for your feedback—we’re always working to improve and hope we can regain your trust in the future. Sincerely, The Patrick Hyundai Team
Tom Scimeca is great guy!
Tom Scimeca is great guy! I had an amazing experience buying my 6th car from Patrick. Great people! No pressure to buy, which is good. I am always stressed out making large purchase's like this and they were great. Very helpful!
Tom Scimeca is great guy!
Tom Scimeca is great guy! I had an amazing experience buying my 6th car from Patrick. Great people! No pressure to buy, which is good. I am always stressed out making large purchase's like this and they were great. Very helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Json H. Thank you for sharing your experience at Patrick Hyundai! We’re thrilled to hear that Tom went above and beyond to earn your trust. Your positive feedback means a lot to us, and we truly appreciate you taking the time to share it. At The Patrick Dealer Group, we are committed to making a difference in the customer experience, and it’s wonderful to know we met your expectations. We hope you enjoy your new car, and we look forward to assisting you again in the future! Best, The Patrick Dealer Group Customer Relations Team
Upon arriving at Patrick Hyundai Schaumburg, I was
Upon arriving at Patrick Hyundai Schaumburg, I was told the that they would not honor the quote for the car provided online saying it wasn't correct because they didn't know my zip code or credit rating - both untrue because you had to put it in the request. I was given a quote for the car and asked them to change it from a 5 yr loan to a 3 yr loan. I had specifically asked for a 3 yr loan. They argued with me saying I never said that. They changed the length of the loan and I decided to purchase the car. Financing was horrible with the upsells and sighs when I still said no. I found out later that even though I watched them tear up the 5 yr loan paperwork, that is exactly what I got - a 5 yr loan. Both Josh and Jose reached out to me to see if the car was meeting my expectations. I said there was at least one issue with the backseat heater and maybe another with wind sound coming through the window. I now know that I get ice inside my windows on cold days. I have tried reaching back out to both Josh and Jose on at least 3 occasions and have not heard back. I would be nice if they would respond to my request to schedule an appointment to have my car looked at and to meet with at least one of them and financing to see what the 3 yr loan would look like. I feel that this whole process was a scam from the beginning. DO NOT BUY FROM HERE!
Upon arriving at Patrick Hyundai Schaumburg, I was
Upon arriving at Patrick Hyundai Schaumburg, I was told the that they would not honor the quote for the car provided online saying it wasn't correct because they didn't know my zip code or credit rating - both untrue because you had to put it in the request. I was given a quote for the car and asked them to change it from a 5 yr loan to a 3 yr loan. I had specifically asked for a 3 yr loan. They argued with me saying I never said that. They changed the length of the loan and I decided to purchase the car. Financing was horrible with the upsells and sighs when I still said no. I found out later that even though I watched them tear up the 5 yr loan paperwork, that is exactly what I got - a 5 yr loan. Both Josh and Jose reached out to me to see if the car was meeting my expectations. I said there was at least one issue with the backseat heater and maybe another with wind sound coming through the window. I now know that I get ice inside my windows on cold days. I have tried reaching back out to both Josh and Jose on at least 3 occasions and have not heard back. I would be nice if they would respond to my request to schedule an appointment to have my car looked at and to meet with at least one of them and financing to see what the 3 yr loan would look like. I feel that this whole process was a scam from the beginning. DO NOT BUY FROM HERE!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Susan, I’m sorry to hear about your frustrating experience and the issues you've faced with your car purchase. It's understandable to feel upset when expectations are not met. We appreciate you bringing this to our attention, and I want to ensure we address your concerns. Please feel free to reach out via text or call so we can assist you further and work towards a resolution for the car issues and appointment scheduling. Your satisfaction is important to us.
Sales agent Laura very thorough 1st car showed was
Sales agent Laura very thorough 1st car showed was perfect. Purchase was easy. Definitely recommend.
Sales agent Laura very thorough 1st car showed was
Sales agent Laura very thorough 1st car showed was perfect. Purchase was easy. Definitely recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Judy, The Patrick Dealer Group Customer Relations Team would like to thank you for your positive feedback. Patrick Hyundai Team is striving to meet everyone’s needs and make your sales experience more enjoyable and we are delighted to the team went above and beyond to earn your trust. We are glad you were able to experience The Patrick Difference! -Patrick Dealer Group Customer Relations Team