Reviews
My main comment is that I was amazed that a 65-year-old
My main comment is that I was amazed that a 65-year-old salesperson was so knowledgeable about the vehicle's computerized programs. I particularly appreciated the laid-back environment, compared to some dealerships, where salespeople chase you while you look at vehicles. As an older person, I missed the price haggling, but that no longer happens. The price was fine from the start.
My main comment is that I was amazed that a 65-year-old
My main comment is that I was amazed that a 65-year-old salesperson was so knowledgeable about the vehicle's computerized programs. I particularly appreciated the laid-back environment, compared to some dealerships, where salespeople chase you while you look at vehicles. As an older person, I missed the price haggling, but that no longer happens. The price was fine from the start.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Charles Hough, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Ford of Kenai!
Our salesman was wonderful!
Our salesman was wonderful! He was very patient and never tried to pressure me. They worked late to accommodate my schedule and seemed like genuinely good people.
Our salesman was wonderful!
Our salesman was wonderful! He was very patient and never tried to pressure me. They worked late to accommodate my schedule and seemed like genuinely good people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are thrilled to hear that you had an amazing experience with us! We appreciate your recommendation, and I hope you have a fantastic day!
Ford Maverick review
I ordered this 2024 truck 6 months in advance. My dealer kept me informed on its progress and arrival. My experience with Ford and the salesman was very positive. I am completely satisfied with my purchase.
Ford Maverick review
I ordered this 2024 truck 6 months in advance. My dealer kept me informed on its progress and arrival. My experience with Ford and the salesman was very positive. I am completely satisfied with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
New car purchase
The entire process was smooth, low pressure and professional. Personnel were friendly and cooperative. No complaints at all.
New car purchase
The entire process was smooth, low pressure and professional. Personnel were friendly and cooperative. No complaints at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi George Cole, we are very happy to have provided you with such a positive experience!
2015 Dodge Challenger SRT-392
Mike Love was a very helpful salesman throughout the entire duration of the car buying process. It was easy and quick to buy and pick-up after going through the shop for detailing and necessary maintenance.
2015 Dodge Challenger SRT-392
Mike Love was a very helpful salesman throughout the entire duration of the car buying process. It was easy and quick to buy and pick-up after going through the shop for detailing and necessary maintenance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Anastasia Monyahan! We're so happy we were able to help you out!
Kendall Ford Kenai, LLC
We was going to purchase a 2023 F150 Platinum but it did not have anything that we thought a platinum should have. We ended up purchasing a 2023 F150 Lariat that had way more than the platinum. For as much that we paid we left feeling like we only paid $30,000 instead of $70,000. Guess times has changed everyone is treated the same. Didn?t even get a Ford hat.
Kendall Ford Kenai, LLC
We was going to purchase a 2023 F150 Platinum but it did not have anything that we thought a platinum should have. We ended up purchasing a 2023 F150 Lariat that had way more than the platinum. For as much that we paid we left feeling like we only paid $30,000 instead of $70,000. Guess times has changed everyone is treated the same. Didn?t even get a Ford hat.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Randy Pennington, thank you so much for your positive comments about Kendall Ford of Kenai!
Used car purchase
Great buying experience. No pressure and a smooth process.
Used car purchase
Great buying experience. No pressure and a smooth process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the 5-star review!
customer service from parts department
customer service has been very poor since our spare key fob died and we have been waiting for another for a very long time. In the meantime we have no spare.
customer service from parts department
customer service has been very poor since our spare key fob died and we have been waiting for another for a very long time. In the meantime we have no spare.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, our Service Manager, Josh Lee, will be reaching out to you shortly to address your concerns. Thank you and we look forward to speaking with you.
Whipple made me smile!
I had the maintenance department install aftermarket parts on my new truck, the manager did the work himself. The communication was great and I was very happy with the final product. The two other in state dealerships wouldn’t even talk with me, I am extremely happy I ended up at the Kenia Ford for my work, it was way out of my way but the work exceeded my expectations. Thank you.
Whipple made me smile!
I had the maintenance department install aftermarket parts on my new truck, the manager did the work himself. The communication was great and I was very happy with the final product. The two other in state dealerships wouldn’t even talk with me, I am extremely happy I ended up at the Kenia Ford for my work, it was way out of my way but the work exceeded my expectations. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your positive review about your recent experience with us!
Buyer of a car
Joel and Travis were very helpful and cared about our circumstances
Buyer of a car
Joel and Travis were very helpful and cared about our circumstances
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.