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i.g. Burton Lewes Automall

(259 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–7:30pm 7:30am–5:30pm
Wednesday 8:30am–7:30pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–7:30pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award
2015 consumer dealer award

Reviews

(259 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of i.g. Burton Lewes Automall from DealerRater.

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Buying a 2023 Yukon at LEWES Lg Burton

Found the 2023 Yukon SLT I wanted on the GMC stop click and drive webpage. Lucky for me the car was located in Lewes DE at lg Burton Chevrolet Buick GMC. I say lucky because from the moment I contacted Dana, the salesperson, he made buying the car purchase seemless and easy. No hidden prices, fees, or high pressure sales talk you get a so many other dealerships. I put down $1000 to hold the car and started the financing process. When I arrived the next day, everything was ready.. The car was filled up and ready to go, Becky (Rebecca) the financial officer had everything ready and it was an easy process to obtain a 3 year 0% interest loan from GMC. Afterward Dana suggested a great Seafood Restaurant in Lewes and my son and I had a great meal on the Atlantic coast before heading back home to Gettysburg. I highly recommend Lg Burton and particularly Dana, to meet your new car needs. It is worth the drive and everyone there was fantastic. BTW I love my new 2023 GMC Yukon, its a beautiful and amazing car to drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James, I sincerely thank you for going out of your way to write this review about IG Burton Lewes Automall. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new 2023 GMC Yukon. If you have any further needs, please come back to see us. Sincerely, The ig Burton Lewes Automall Team

phouc@comcast.net

quality & Professional service you can't go wrong with I G Burton, Lewes Service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The ig Burton Lewes Automall Team

Great Service

I had my car in for a 10,000 miles service. I had my oil changed, my cabin filter checked and my tires checked. My car was finished in a timely manner, I was pleased with the service and staff at I. G. Burton, Lewes, DE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The ig Burton Lewes Automall Team

Got my truck

Dana and Jimmie were amazing to work with and close the sale. From start to finish the experience was second to none. They were courteous and professional. They made the normally arduous task of buying a car fun and exciting. Becky was great and supportive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jesse! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The ig Burton Lewes Automall Team

IG Burton Dealership

The absolute best car buying experience!!!! Total respect for our time as well as our needs in a new car purchase!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your feedback, Deborah. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The ig Burton Lewes Automall Team

IG Burton Chevrolet Lewes Delaware

Ron Mistretta is by far the best salesman! He made the whole transaction so easy. Love my 2022 Equinox. Very nice dealership. Excellent repair shop on premises. I get all my oil changes there. You won?t be disappointed in this dealership! This is our 5th car from Ron!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The ig Burton Lewes Automall Team

Excellent

Excellent staff. Always courteous & friendly. Prices a little high.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

David, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The ig Burton Lewes Automall Team

Service Dept I.g.Burton Lewes DE

Experience was great! Service top notch from Brian Manager helping out front since they were short handed.... to cashing out - she is always so pleasant, friendly & professional. No time at all to get o/c, t/r plus & 2 interior spots removed. No Nanno claim necessary to put their.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The ig Burton Lewes Automall Team

Very Satisfied

Everyone was great n very kind they made the process extremely easy n fast I would recommend them to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

MICHAEL POWERS JR, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The ig Burton Lewes Automall Team

IG Burton Lewes Automall

Whether it is in the sales department or the service department you are always provided the best in customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The ig Burton Lewes Automall Team