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i.g. Burton Lewes Automall

(259 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–7:30pm 7:30am–5:30pm
Wednesday 8:30am–7:30pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–7:30pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award
2015 consumer dealer award

Reviews

(259 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of i.g. Burton Lewes Automall from DealerRater.

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Great environment and people!

Lewes Automall is awesome! Everyone is very friendly and accommodating! The entire experience was so easy and pleasant. The staff is professional and well trained to know the product!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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awesome service

Awesome purchased a Denali. Awesome purchased a Denali. Awesome purchased a Denali. Awesome purchased a Denali. Awesome purchased a Denali. Hope you got your 20 words.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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very clean

wonderful , everyone was polite waiting area was clean ,the gentleman at the desk was polite and service tech was very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My 2015 Chevy Equinox

I have bought 3 trucks from Nucar's Lewes Automall, and look forward to buying more in the future.. The sales team was just great as usual..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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service

decided to wait for vehicle which actually took less time than dropping off and later returning when ready! Service call was really fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Richard for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Kind regards, Kent Lewis | General Manager | klewis@lewesautomall.com

Great Experience!

Patty Johnson came highly recommended by a friend. She made buying a car a breeze, she took care of everything for us...Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robin, thanks for this great review! We can't tell you enough how much we appreciate Patty. She does a fantastic job and we are very happy that she was there to take care of you! Thank you again and we always look forward to working with you again in the future! Warm regards, Kent Lewis | General Manager | klewis@lewesautomall.com

Great service

Very professional and very courteous. Rick Johnson answered all questions. Courtesy service took me home and picked me up when car was ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your review, Jean! We really appreciate your business and are so happy that Rick could provide great service to you and your vehicle. We look forward to serving you again! Best regards, Kent Lewis | General Manager | klewis@lewesautomall.com

service dept

Service dep't personnel very informative and professional. Work was done satisfactorily and efficiently. Plan to bring my auto for future service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

John, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Nucar's Lewes Automall, we value our customers and we look forward to seeing you on your next visit. Kind regards, Kent Lewis | General Manager | klewis@lewesautomall.com

EXCELLENT Customer Service

EXCELLENT! Some dealerships pleasant customer service ends after the sale of a vehicle - but not Lewes Auto Mall! They go above and beyond the sale! The salesman and service department is excellent! Would definitely be a returning customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Denise, we really appreciate you taking the time to leave a review about your experience at our dealership. We're glad to hear that you felt the Nucar's Lewes Automall team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Best regards, Kent Lewis | General Manager | klewis@lewesautomall.com

Great service

The repairs have made the car look as good as new and it was returned to us on the day that it was promised.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Samuel, thank you for taking the time to leave us a review and for giving us helpful feedback. We're glad that our service team were able to repair your car to your standards. If there is anything more that we can do please come back and see us again. Take care! Kind regards, Kent Lewis | General Manager | klewis@lewesautomall.com