Reviews
Jeff Hertzog was very awesome to work with, and he made
Jeff Hertzog was very awesome to work with, and he made the whole car buying experience easy and pleasurable for me. I trust him, and I would definitely recommend him to my friends and family. I was also pleased with the trade-in amount I received, the financing options I got, and finalizing the paperwork with Dave Ramirez went smoothly, too.
Jeff Hertzog was very awesome to work with, and he made
Jeff Hertzog was very awesome to work with, and he made the whole car buying experience easy and pleasurable for me. I trust him, and I would definitely recommend him to my friends and family. I was also pleased with the trade-in amount I received, the financing options I got, and finalizing the paperwork with Dave Ramirez went smoothly, too.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Tom, for your fantastic review! We’re thrilled to hear that your car buying experience at IG Burton Lewes Automall was easy and enjoyable. It's great to know that Jeff and Dave made such a positive impact on your journey, from the trade-in to finalizing the paperwork. We appreciate your recommendation to friends and family and look forward to serving you again in the future! Sincerely, The i.g. Burton Lewes Automall Team
Not happy with multiple attempted repairs .
Not happy with multiple attempted repairs . Service writers tell you one thing then another story a day later . I purchased vehicle from here and had it serviced definitely here . Not after this
Not happy with multiple attempted repairs .
Not happy with multiple attempted repairs . Service writers tell you one thing then another story a day later . I purchased vehicle from here and had it serviced definitely here . Not after this
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- Buying process —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience. We understand that you've faced multiple issues with repairs at IG Burton Lewes Automall, and communication has not met your expectations. We appreciate your feedback and would like the opportunity to address your concerns further. Please consider reaching out to us directly so we can work towards a resolution. Your satisfaction is important to us. Sincerely, The i.g. Burton Lewes Automall Team
It was a pleasure working with Dana at I.
It was a pleasure working with Dana at I.G. Burton in Lewes, Delaware. He truly knew the cars he was showing and offered several options for me to look at. The whole process was smooth and not pressured.
It was a pleasure working with Dana at I.
It was a pleasure working with Dana at I.G. Burton in Lewes, Delaware. He truly knew the cars he was showing and offered several options for me to look at. The whole process was smooth and not pressured.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Thomas, for your wonderful review! We're thrilled to hear that you had a pleasurable experience working with Dana at IG Burton Lewes Automall. Our team strives to make the car-buying process smooth and enjoyable, and we're glad Dana could assist you with multiple options. We look forward to seeing you again soon! Sincerely, The i.g. Burton Lewes Automall Team
Buying a car from, Dana is always a great experience.
Buying a car from, Dana is always a great experience. He is extremely knowledgeable and easy to work with. He goes out if his way to make you happy. He also follows up to be sure all is good.
Buying a car from, Dana is always a great experience.
Buying a car from, Dana is always a great experience. He is extremely knowledgeable and easy to work with. He goes out if his way to make you happy. He also follows up to be sure all is good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Michael, for your fantastic review! We are thrilled to hear that your experience with Dana at IG Burton Lewes Automall was so positive. His dedication to customer satisfaction and follow-up truly makes a difference. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The i.g. Burton Lewes Automall Team
My husband and I had a very good experience at I G Burton
My husband and I had a very good experience at I G Burton located in Lewes, Delaware. Sales person, Angle was a joy to work with.
My husband and I had a very good experience at I G Burton
My husband and I had a very good experience at I G Burton located in Lewes, Delaware. Sales person, Angle was a joy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Rosemarie! We're thrilled to hear that you and your husband had a great experience at IG Burton Lewes Automall. It's fantastic to know that Angle made your visit enjoyable. We appreciate your feedback and hope to assist you again in the future! Sincerely, The i.g. Burton Lewes Automall Team
I purchased a truck on 12/26/24.
I purchased a truck on 12/26/24. It was supposed to have running boards, black gmc emblems and floor mats. None of those things on the truck. As of 2/1/25. I?m still waiting to have them installed at dealership. When and if they come in. Also got financing through dealership from my bank . That I have an account already. The dealership interest rate was 2% more than if I went through the bank.
I purchased a truck on 12/26/24.
I purchased a truck on 12/26/24. It was supposed to have running boards, black gmc emblems and floor mats. None of those things on the truck. As of 2/1/25. I?m still waiting to have them installed at dealership. When and if they come in. Also got financing through dealership from my bank . That I have an account already. The dealership interest rate was 2% more than if I went through the bank.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us, Jeffrey. We understand your concerns regarding the running boards, emblems, and floor mats for your truck. We appreciate your patience as we work to resolve this matter and will do our best to expedite the installation process. Regarding the financing, we strive to provide competitive rates, and we are disappointed hearing about your experience. Please feel free to reach out to us directly so we can discuss this matter in more detail. Your feedback helps us improve, and we value your business. Sincerely, The i.g. Burton Lewes Automall Team
This was my first time buying a car and Dana was awesome!
This was my first time buying a car and Dana was awesome! He talked me through the whole process and was so patient with me while I figured out what I wanted to do. Again, Dana was awesome! Penny in warranty was amazing too! Talked me through the paperwork and explained what I was signing and answered whatever questions I had.
This was my first time buying a car and Dana was awesome!
This was my first time buying a car and Dana was awesome! He talked me through the whole process and was so patient with me while I figured out what I wanted to do. Again, Dana was awesome! Penny in warranty was amazing too! Talked me through the paperwork and explained what I was signing and answered whatever questions I had.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Tyler! We're thrilled to hear about your great experience at IG Burton Lewes Automall. It's wonderful to know that Dana provided such excellent guidance throughout your first car-buying journey and that Penny made the paperwork process smooth for you. We truly appreciate your kind words and hope to see you again for all your future automotive needs! Sincerely, The i.g. Burton Lewes Automall Team
I have dealt with this dealership for over twenty years
I have dealt with this dealership for over twenty years and have always been satisfied with the quality of their work and professionalism.
I have dealt with this dealership for over twenty years
I have dealt with this dealership for over twenty years and have always been satisfied with the quality of their work and professionalism.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We truly appreciate your loyalty to IG Burton Lewes Automall over the past twenty years. It’s our commitment to quality and professionalism that keeps customers like you coming back. We look forward to continuing to serve you in the future! Sincerely, The i.g. Burton Lewes Automall Team
This dealership did much better this time.
This dealership did much better this time. I had brought it in for a simple oil change and tire rotation. My appointment was at 8:40 am. And this time it was completed before noon. In stead of mid afternoon. I believe if I make appointment early morning. It should be first in and first out. It was that way with another GMC dealership I've dealt with in the past.
This dealership did much better this time.
This dealership did much better this time. I had brought it in for a simple oil change and tire rotation. My appointment was at 8:40 am. And this time it was completed before noon. In stead of mid afternoon. I believe if I make appointment early morning. It should be first in and first out. It was that way with another GMC dealership I've dealt with in the past.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback! We're thrilled to hear that your recent visit to IG Burton Lewes Automall for an oil change and tire rotation exceeded your expectations. Your input on appointment timing is valuable, and we appreciate you sharing your experience. We strive to improve our service and hope to see you again soon for your next maintenance needs! Sincerely, The i.g. Burton Lewes Automall Team
Great dealership
Very nice people and great communication! Always trust these guys with all my cars needs
Great dealership
Very nice people and great communication! Always trust these guys with all my cars needs
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Angela. Sincerely, The i.g. Burton Lewes Automall Team