Reviews
I purchased a 2025 cx 50 .
I purchased a 2025 cx 50 . I got the car home and I noticed numerous scratches on the body cladding and a paint chip and a chip out of the hatch glass. They agreed to replace the scratched front fender cladding on both sides. I also noticed Numerous marks all over the car. This car has more flaws on the body than my trade in. Would not recommend Piazza Mazda to anybody I know. Buyer beware when going to this dealer. Also try to sell you many not needed extras. Very disappointed with Piazza Mazda. Treated like a no knowledge senior citizen. Worst experience with a dealer in my life. Steven N egri
I purchased a 2025 cx 50 .
I purchased a 2025 cx 50 . I got the car home and I noticed numerous scratches on the body cladding and a paint chip and a chip out of the hatch glass. They agreed to replace the scratched front fender cladding on both sides. I also noticed Numerous marks all over the car. This car has more flaws on the body than my trade in. Would not recommend Piazza Mazda to anybody I know. Buyer beware when going to this dealer. Also try to sell you many not needed extras. Very disappointed with Piazza Mazda. Treated like a no knowledge senior citizen. Worst experience with a dealer in my life. Steven N egri
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
This vehicle purchase was one of the easiest I’ve ever
This vehicle purchase was one of the easiest I’ve ever had! The sales manager responded to my text instantly and was very helpful! I drove 7 hours to purchase this Jeep and was impressed how easy the process was and how nice everyone I dealt with was! I would highly recommend this dealership to anyone including friends and family! Thank you Josh and Liv! I will buy from here again!
This vehicle purchase was one of the easiest I’ve ever
This vehicle purchase was one of the easiest I’ve ever had! The sales manager responded to my text instantly and was very helpful! I drove 7 hours to purchase this Jeep and was impressed how easy the process was and how nice everyone I dealt with was! I would highly recommend this dealership to anyone including friends and family! Thank you Josh and Liv! I will buy from here again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Piazza Mazda of Reading for your vehicle purchase. It's great to hear that our team made your experience smooth and welcoming. We appreciate your recommendation and are grateful you chose us, especially after such a long drive.
It’s a great atmosphere and nice staff.
It’s a great atmosphere and nice staff. Definitely recommend for any of your car needs
It’s a great atmosphere and nice staff.
It’s a great atmosphere and nice staff. Definitely recommend for any of your car needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for recommending Piazza Mazda of Reading. We are glad to hear about your positive experience with our atmosphere and staff. Your endorsement is much appreciated.
Great experience dealing with Piazza Mazda!
Great experience dealing with Piazza Mazda! They make sure you are #1 when you are looking for the right vehicle. Recommend Piazza Mazda to anyone looking for a great deal .Michelle
Great experience dealing with Piazza Mazda!
Great experience dealing with Piazza Mazda! They make sure you are #1 when you are looking for the right vehicle. Recommend Piazza Mazda to anyone looking for a great deal .Michelle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your positive feedback regarding your experience at Piazza Mazda of Reading. Our team is dedicated to ensuring customer satisfaction when selecting the right vehicle. We appreciate your recommendation and hope you continue to enjoy your new car.
My experience at Piazza Mazda of Reading was delightful!
My experience at Piazza Mazda of Reading was delightful! The staff work really hard to find me a car that fit my needs for an affordable price.
My experience at Piazza Mazda of Reading was delightful!
My experience at Piazza Mazda of Reading was delightful! The staff work really hard to find me a car that fit my needs for an affordable price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience. It's great to hear our team could assist in finding the right car for you at Piazza Mazda of Reading. We appreciate your positive feedback.
I am a self proclaimed Mazda enthusiast and started
I am a self proclaimed Mazda enthusiast and started driving Mazda's almost exclusively over the past 8 years. I have owned 4 Mazda's during that time, and 3 of them were purchased here. 4 of them have been serviced here. I recently purchased a 2023 CX-5, so I thought I would provide some thoughts: Piazza Mazda really does seem to go the extra mile to take care of you. The service prices are competitive. Mazda will stand behind their products. I've had a few recalls on my vehicles, and some other issues covered under warranty. These repairs were very fast, and never disruptive to my schedule. One of the repairs was pretty major, but covered by Mazda even though it was slightly over the warranty period. I was expecting a 1-2 week repair time, but they got it done and returned it to me in 3 days. So, I know the service manager and the local Mazda reps will work to provide a little extra peace of mind in some cases. As for the sales experience: It couldn't be more pleasant. I worked with Kaitlyn the last 2 times. She gets 5 stars too. If you have made all the decisions about what you want in advance, the paperwork will be ready, and you can be in and out in less than an hour. If you want to take longer and get to know your new car, they will sit with you as long as you want. It's also worth noting that after many weeks of deliberating between a CX-5 and CX-50, my wife settled on a CX-5 in what is probably the least available color. I told them what we wanted, and Kaitlyn found the exact trim/color and had it on site within a week. Stellar experience from start to finish.
I am a self proclaimed Mazda enthusiast and started
I am a self proclaimed Mazda enthusiast and started driving Mazda's almost exclusively over the past 8 years. I have owned 4 Mazda's during that time, and 3 of them were purchased here. 4 of them have been serviced here. I recently purchased a 2023 CX-5, so I thought I would provide some thoughts: Piazza Mazda really does seem to go the extra mile to take care of you. The service prices are competitive. Mazda will stand behind their products. I've had a few recalls on my vehicles, and some other issues covered under warranty. These repairs were very fast, and never disruptive to my schedule. One of the repairs was pretty major, but covered by Mazda even though it was slightly over the warranty period. I was expecting a 1-2 week repair time, but they got it done and returned it to me in 3 days. So, I know the service manager and the local Mazda reps will work to provide a little extra peace of mind in some cases. As for the sales experience: It couldn't be more pleasant. I worked with Kaitlyn the last 2 times. She gets 5 stars too. If you have made all the decisions about what you want in advance, the paperwork will be ready, and you can be in and out in less than an hour. If you want to take longer and get to know your new car, they will sit with you as long as you want. It's also worth noting that after many weeks of deliberating between a CX-5 and CX-50, my wife settled on a CX-5 in what is probably the least available color. I told them what we wanted, and Kaitlyn found the exact trim/color and had it on site within a week. Stellar experience from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kalysta is an attentive, knowledgeable, and personable
Kalysta is an attentive, knowledgeable, and personable sales professional. Never any pressure- a very solid transaction. Jobin was efficient handling the transaction, and made quick work of getting me on the road in my new car. I recommend this team with no reservation.
Kalysta is an attentive, knowledgeable, and personable
Kalysta is an attentive, knowledgeable, and personable sales professional. Never any pressure- a very solid transaction. Jobin was efficient handling the transaction, and made quick work of getting me on the road in my new car. I recommend this team with no reservation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our experience with Piazza Mazda began several months ago
Our experience with Piazza Mazda began several months ago when we first thought we would be in the market for a new vehicle. While the country was still in the midst of the pandemic most other dealers barely gave us the time of day. Andres Castro took the time to find out about us, our needs and time line. When the time came to make our purchase, he took the time to show us our options and find the right vehicle. In fact Andres went above and beyond. He had to work very hard to get the right CX 30 for us. We felt like the whole dealership took time to meet us and welcome us into the Piazza family. We highly recommend Piazza and Andres.
Our experience with Piazza Mazda began several months ago
Our experience with Piazza Mazda began several months ago when we first thought we would be in the market for a new vehicle. While the country was still in the midst of the pandemic most other dealers barely gave us the time of day. Andres Castro took the time to find out about us, our needs and time line. When the time came to make our purchase, he took the time to show us our options and find the right vehicle. In fact Andres went above and beyond. He had to work very hard to get the right CX 30 for us. We felt like the whole dealership took time to meet us and welcome us into the Piazza family. We highly recommend Piazza and Andres.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kalysta handled my transaction with extreme courtesy and...
Kalysta handled my transaction with extreme courtesy and professionalism. Robert, Jobin and the rest of the team similarly made my purchase the most pleasant vehicle buying experience I have ever had. They patiently answered any questions that I had. I would very much recommend this dealership to anyone looking to acquire a car, van, or truck.
Kalysta handled my transaction with extreme courtesy and...
Kalysta handled my transaction with extreme courtesy and professionalism. Robert, Jobin and the rest of the team similarly made my purchase the most pleasant vehicle buying experience I have ever had. They patiently answered any questions that I had. I would very much recommend this dealership to anyone looking to acquire a car, van, or truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Price quoted over the phone for brake replacement was...
Price quoted over the phone for brake replacement was very much under the actual charge. And then they tried to add on a bunch of stuff that I was not interested in having done.
Price quoted over the phone for brake replacement was...
Price quoted over the phone for brake replacement was very much under the actual charge. And then they tried to add on a bunch of stuff that I was not interested in having done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair