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Mercedes-Benz of McKinney

(911 reviews)
Visit Mercedes-Benz of McKinney
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (888) 650-0079 (888) 650-0079
Used (888) 650-0104 (888) 650-0104
Service (888) 654-5189 (888) 654-5189

Reviews

(911 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of McKinney from DealerRater.

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I had a great experience.

I had a great experience. Everyone was professional, and very friendly and helpful. All my questions were answered, and all my needs were met. Thank you very much Mercedes-Benz of McKinney.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jeff, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of McKinney. We can't wait to see you again, have a great day.

Excellent service and professional staff.

Excellent service and professional staff. Just want I signed up for. Highly recommended. From when I entered the Mercedes dealership to when I left driving my vehicle I felt like their most valuable client. The attention to detail and sound advice and information from all their staff is unmatched.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cleo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of McKinney. Please don't hesitate to reach out if there's anything additional we can do for you.

It is always the same kind of excellence in providing

It is always the same kind of excellence in providing services to you. I highly recommend them for your MB vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are so happy to read such a great review about Mercedes-Benz of McKinney! We do hope we can be of assistance in the future. Take care!

Had a wonderful experience with the staff that attended

Had a wonderful experience with the staff that attended to me and my Car issue was professionally attended too, by properly diagnosed & the damaged parts replaced with the assurance the replaced parts has a 2 year warrant … so far so good no complain on the repair been done …

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so happy we were able to help you out! We can't wait to see you again, have a great day.

Salesman Joshua Hannah was great to work with.

Salesman Joshua Hannah was great to work with. He made the process very easy and smooth. He was very informative, Polite and knowledgeable. Nice to see a person treating customers like they themselves would like to be treated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ferdie, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

During my visit to Mercedes McKinney, I had the pleasure

During my visit to Mercedes McKinney, I had the pleasure of interacting with the service adviser Andareas, who demonstrated exceptional knowledge and expertise in customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of McKinney. We can't wait to see you again, have a great day.

After I had a blowout in Cumby, TX, and was tied to the

After I had a blowout in Cumby, TX, and was tied to the dealership, they could not have been more friendly and efficient. They balanced the car, inspected everything, and replaced the tire the next day. I’m from out of state, not a regular customer. That’s why I appreciated their courtesy even more

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great people, great service I would recommend you to go

Great people, great service I would recommend you to go find out for yourself. They go the extra mile to work with their customers. Process was mostly done by the time I arrived at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!

The service department at Mercedes of McKinney and

The service department at Mercedes of McKinney and especially Stephen Wolston do great work, honestly and thoroughly. Their communication on repairs is fantastic. I highly recommend Stephen Wolston at Mercedes of McKinney for all your Mercedes Benz service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of McKinney. We can't wait to see you again, have a great day.

My experience was great.

My experience was great. Their services are second to none. Their customer service is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of McKinney. We can't wait to see you again, have a great day.