Moss BMW

Excellent service. Oil change pretty pricey... $149.81. You’d think since we had to travel an hour to get to the dealership they’d offer a discount....

Andrew was very polite, knowledgeable and attentive. He kept me informed all while maintaining social distancing and keeping his customers safe during this unprecedented time.

The Moss BMW family were very attentive to my needs. There was no pressure to purchase a car. Van Gardner is an excellent Client advisor. He made me feel as if we had known each other for years!!!

Moss Motors BMW made the car buying experience a no hassle wonderful experience. I purchased 2 vehicles from them in less than 3 months and each time the level of service was consistent, and the customer service and attention to detail was wonderful! I highly recommend them to anyone buying a BMW which in my case, happened to be my dream car experience, come true. Thanks and keep up the great work!

Terrible customer service for scheduled checkup/oil change. Didn’t call when car was ready, answer texts, or voicemails. Finally went to pick up the car after 4 hours and only the receptionist at 1:30 and a mechanic listening to music with his AirPods. No service after sale. Never again will we buy here. Have never had good service. I should’ve learned after the first one. Love my car, but not Moss Motors.

Dealer is dishonest with customers. I had a credit score of 859 and gave 4.5% APR rate thru negotiations. Why not 2.99% like on BMW website for qualified buyers? Where is the customer loyalty?

The service provided was great. I came in and waited for it to be completed. It was done within an hour and I was on my way. It was also noticed that my front brakes needed changing and have now been placed on order.

I had an excellent service experience. The loaner was ready when I arrived and service was completed in the estimated time. I would recommend this service department.

The visit went as well as it could have been expected. I was there for routine maintenance and to correct a recall item for a newly purchased 2019 BMW. Had a pleasant conversation Mr. Trotti who sold me the vehicle. I do not recall the name of the associate with the service department but he was very professional.

Using Moss BmW Service for the last 5 years. They are good and very prompt. Andrew and Kevin at the service department are very reliable people.