Reviews
Write a reviewGreat staff, knowledgeable and helpful!
Everything was great. Dane worked with me to get the vehicle I wanted at the payment I needed. I will definitely be back for service and to trade in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review, Matthew! We work incredibly hard to exemplify our commitment to customer care and we're glad to hear that Dane was able to help you get the vehicle that you wanted. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Red Rock Ford Team
Great service
Caleb Messick was extremely friendly and very helpful at the service desk. I will highly recommend people to go to Red Rock Ford!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful feedback and recommendation, Jeanett! We are very happy to hear that Caleb could be so helpful during your recent visit with us. Feel free to visit us if you have any further needs. Best, Red Rock Ford Team
Great Service!
The promptness of the service and I feel that they actually inspected my vehicle versus just signing off stating they did.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennifer, thank you so much for your kind words about your experience with us at our dealership! We are so happy to have earned your trust with your vehicle's service needs. If you need anything else in the future please feel free to come back and visit us any time! Best, Red Rock Ford Team
Great sales staff
From the second my wife and I walked in the sales staff was very helpful. They went that extra step to best meet our needs. Our sales person Krystal was the best, she was very good at helping us chose the truck for us. Out of all the times that we have walked into a dealership this was a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, we appreciate you taking time to leave us an outstanding review! We are pleased to hear that Krystal did a great job in assisting you in your purchase. Feel free to visit us if there is anything else we can do for you. Best, Red Rock Ford Team
Great service
Everything went very well. They repaired a warranty item and did a service. Everything was completed on time. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kevin, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Please feel free to reach out to us with future auto needs as we are always here to help. Best, Red Rock Ford Team
Clean facility
Friendly and knowledgeable staff.willing to answer question and to ensure customer is happy. Staff is Family friendly and very patient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, thank you for the outstanding review and congratulations on your new purchase! We are glad to know that you were pleased with your visit. Please come see us if you need anything else, be it service or sales. Best, Red Rock Ford Team
Customer service
Quality work with a friendly staff that makes you feel as if you are their only customer and are helpful to answer any question
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this great review, Cheryl! We are so happy to hear that you have enjoyed your visit here at our dealership. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Best, Red Rock Ford Team
Wonderful expirience, wonderful sraff
Ive had my f350 into the diesel shop for service and I was treated like gold, only seamed logical to purchase our next vehicle for you. We were treated with the same top notch service. Very happy customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review, Jeremy! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact or visit us if you need anything else. Best, Red Rock Ford Team
Good service
Friendly staff. Good coffee. Comfortable environment. I do miss some of the 'old' employees though, esp. Kristy from Service. A car wash would have been ideal ;).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gloria, thank you so much for this 5-star review about your service experience! Our goal is to provide quality customer care, and we're happy to hear that our team has shown you their commitment to this. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Red Rock Ford Team
Good selection, great staff
The staff was eager to assist, and worked hard to find the right vehicle for me. The financing portion went quick and smooth as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the glowing review, Brenden! We work incredibly hard to exemplify our commitment to customer care and we're glad to hear that our staff did an excellent job in assisting you with your purchase. Please come visit us if you need anything else, be it service or sales. Best, Red Rock Ford Team