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Davidson Ford of Clay

(111 reviews)

Reviews

(111 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New car purchase

Very helpful sales associate and a clean and inviting sales floor. The process was very easy and everyone was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Erick, We are glad to hear that you were happy with your sales experience! Thanks so much for your business and your feedback!

Review

This last experience was more enjoyable than the previous few times, headed in right direction

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Terry, Thanks for your business and your feedback! Customer satisfaction is extremely important to us and we are glad to hear that your experience was enjoyable. Looking forward to working together again in the future.

truck

okay, but buying a new vehicle is never a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi James, Thanks so much for your feedback and your business! We would love to hear how we could have made your experience better. Feel free to contact our customer experience manager, Sara, at 315-836-2406. We look forward to working with you again in the future.

Review....

All seemed to go well for what I was in for. Thanks for taking care of things.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Dale, Thanks for your business and your feedback. We are glad to hear all went well with your visit to our service department. We look forward to working with you again in the future!

Ford F150

Very nice salesman! I believe he worked very hard to make us happy. I feel we got a good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jerry, We are glad to hear that you enjoyed your sales experience with Dan! Thanks so much for your business! We hope you're enjoying the new truck!

Davidson Ford

Quick, courteous and reasonable service. Everyone is friendly and it is nearby so convenient for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Rosemarie, We are glad to hear you were happy with your service experience. Thanks so much for the feedback and your business!

Ford Explorer

The transaction was smooth and the salesman was not pushy. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Todd, We are glad to hear that you were happy with your car buying experience! Thanks so much for your feedback and your business. We hope you're enjoying the new ride!

Ford Edge

I was not happy that my brand new car even needed to have work done on it but I was happy with the work that was done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mary, We are sorry to hear that you needed work done on your vehicle, but we are glad to hear that you were happy with the work that was done. Please feel free to reach out to our customer experience manager, Sara, at 315-836-2406 if you would like to discuss your car buying experience further. Thanks for your business!

Great experience

Fast and friendly service. They were able to service my vehicle without an appointment during the holiday season. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Steven, We are glad to hear that you were happy with your experience in our service department! Thanks so much for your business. We look forward to working with you in the future.

Keith watkins

My experience was very positive and I really enjoyed buying my vehicle. The salesperson and manager we're very friendly, professional, knowledgeable and sincere. I really felt as they had my best interests at heart. They weren't pushy or suggestive, instead they just listened and offered many options so i could make an educated decision on my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Keith, Thanks so much for the feedback. We are so happy to hear that you enjoyed your car buying experience. Thanks for your business and we look forward to assisting you with your future vehicle needs.