Reviews
Wonderful
Nelda did a great job. She was knowledgeable industrious and went above and beyond. She delivered my new Malibu to my home and greatly appreciated her time and effort.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carol, we're delighted to know that Nelda provided such excellent service here at Maritime Chevrolet! Thanks so much for sharing this positive feedback.
Thank you NILDA
I went in to see what my sister can do to get a new car and I ended up being the one that purchased a 2024 Chevy Trax and I love it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Veronica, thank you so much for choosing Maritime Chevrolet and leaving us a five-star review! We're glad to hear that you love your new Chevy Trax. If there's anything else we can do for you in the future, please don't hesitate to reach out. Drive safely and enjoy your new ride!
Terrible dealership.
Terrible dealership. Charging $5k-$7k markups on $30k Chevy Bolts! Taking advantage of the market. Go elsewhere!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Joe, we strive to offer competitive prices and transparency, so it's disappointing to read this was not your experience. I assure you we do not run our business to take advantage of our customers. If you are open to giving us another chance, I would like to discuss your feedback and see how I can help. Thank you, Will Rivera - General Sales Manager - (203) 763-4661
If I could write the most positive review about my visit
If I could write the most positive review about my visit to this dealership would be, the most unpleasant, unprofessional, rude, poor customer service, and the most disrespectful interaction ever I had in my life with a sales manager. As a customer, I have the right to check and bargain the price of the vehicle I want to buy. This dealership is ripping people off for the used cars I drove an hour and a half to get there in the end I got treated like dog xxxx just because I bargained for the price no patience at all. It's just terrible and would not recommend the place at all. In the end, the sales manager throw me out of the dealership for bargaining the price for a xxxxxxx used car. He didn't respect my drive coming from that far away, perhaps he didn't even treat me like a human.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
If I could write the most positive review about my visit to this dealership would be, the most unpleasant, unprofessional, rude, poor customer service, and the most disrespectful interaction ever I had in my life with a sales manager. As a customer, I have the right to check and bargain the price of the vehicle I want to buy. This dealership is ripping people off for the used cars I drove an hour and a half to get there in the end I got treated like dog xxxx just because I bargained for the price no patience at all. It's just terrible and would not recommend the place at all. In the end, the sales manager throw me out of the dealership for bargaining the price for a xxxxxxx used car. He didn't respect my drive coming from that far away, perhaps he didn't even treat me like a human.
We are sorry that you had this negative experience here. We strive to provide competitive prices for our clients, so it is disappointing to see that we fell short. The team will use this feedback to improve. If there is anything I can do to assist you, please give me a call at any time. Will Rivera - General Sales Manager - (203) 763-4661
Great experience
Ed did a great job making sure everything went smoothly. He kept us in the loop for the delivery process and was very thoughtful about the entire experience. Great guy and great product.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words and thoughtful review! We are delighted that Ed and our team provided you with top-notch service and we look forward to assisting you next time. Safe travels until we see you next! -- Maritime Chevrolet Team
not sure what this is
great staff. Friendly & courteous. Service done in the time they said it would be done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving Maritime Chevrolet a five-star review, Barbara! We look forward to assisting you next time.
One of the best dealerships 5 star ⭐️ service!
Extremely satisfied. Nelda has worked really hard to accommodate us throughout the entire process. My highest feedback truly everyone has done an amazing job and we are extremely happy Thank you so much keep up your good work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like this one make our day, Kris! Thank you for choosing Maritime Chevrolet and trusting us with your business. We are happy to hear how helpful Nelda was throughout it all. Have a great day and we'll see you again down the road!
If I could leave 0 stars I would.
If I could leave 0 stars I would. Maritime Chevrolet rips customers off on parts and labor and never gets to the actual problem. Drove away with my car that they just worked on and the check engine comes on before I even get home!!! They had the car for a week. Bring it back so they can make it right, and they charge an additional $180.76 diagnostic fee, I paid $815.00 for a transmission command module. Maritime charged me $547.41 for labor and $290.00 for the part. Taking it up to a grand total of $1018.17 for a car that's still broken with check engine light on. I dealt with a man named Ralph. Do not recommend this dealership, awful experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Bob, I sincerely apologize for the issues you have encountered with your vehicle. We strive to deliver professional and knowledgeable service, and it is never our intention to inconvenience our guests. I would appreciate another chance to speak with you to see what more I can do to assist with your situation. If you are willing to discuss this further, please feel free to reach out. Best, Ralph Cascella - Service Manager - (203) 259-5221
Drivers side headlamp replaced
Invoice # 14430 Unfortunately, I was very disappointed that I was charged $120.44 just to have a headlamp replaced. $84.99 for labor and $26.25 for bulb. Extremely expensive especially since I've been dealing with Maritime exclusively for well over 15 years now. My last two autos were purchased @ Maritime.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda, I'm disappointed to see your review, but as we strive to provide fair and competitive prices, I do appreciate this feedback. I will share it with the rest of my team, and please don't hesitate to reach out to me directly if you have any other input that might help us make improvements for our customers in the future. Thank you, Ralph Cascella - Service Manager - (203) 259-5221
Just drove 20 minutes to test drive a Chevy Silverado
Just drove 20 minutes to test drive a Chevy Silverado 1500. Was refused as I am “not far enough into the sales process” to test drive a vehicle/“shouldn’t be putting miles on the car”. Will be taking my business to the Wilton dealership who happily approved a test drive via phone. Unprofessional service to say the least. Update: Test drive went great. I’ll be going with Wilton.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hunter, We pride ourselves on exceptional customer care and I am very sorry that you were unable to enjoy a test drive with us. I will be sure to discuss this with my team and ensure a more positive experience for our future guests. I understand your frustration and would like to apologize that we fell short of our usual standards on this occasion. I understand we have lost your business, and if there is anything else you'd like to discuss with me, I welcome the chance to have a conversation with you directly. Thank you, Mike Perna - New Car Manager - (203) 259-5211