Family Toyota of Arlington

i didn't realize there was more than one Toyota store in Arlington. Was referred by a person who will be installing a passenger seat in a Toyota Sienna for my disabled wife. Dealt with Andrei who understood what we were planning to do. He was great to work with. The offer that was made on a new 2020 Sienna was one I couldn't refuse. I didn't feel that further negotiation was necessary. Kevin, the finance rep, was also great to work with in completing the purchase. i can certainly recommend Family Toyota and look forward to working with them for maintaining my new vehicle.

Paul Ward was great to work with. This is the third vehicle I have purchased form Family Toyota of Fort Worth with no regrets. I have always felt their vehicles are fairly priced.

Buying our used car that we found on line was a fast and smooth process. Andrei was very helpful, efficient and friendly. Great overall experience.

I have been working with this dealership for the past 2 years and the service has always been flawless. My salesman Paul I highly recommend to get the job done. He is going to do everything in his power to be sure that you leave satisfied and help you reach your car goals. Thanks Paul.

Bought a new Rav4 today! Great buying experience. My sales rep, Andrei, was very helpful in pointing out the many features of the car. Great dealership to buy a new car from.

Highly recommend Family Toyota and the outstanding team. Andrei provide me an excellent customer service, very friendly and attentive to my request. I'm very satisfy with his service.

We've now purchased 4 vehicles with Paul Ward at Family Toyota and confidently recommend them as a Toyota dealership with integrity, from a great salesman to their financing Dept and customer service.

For years my family has used Toyota of Richardson and as of our most recent experience that will change. TJ Hamilton in the Service Department and his team went above and beyond. When the other dealer never returned my calls to set an appointment, again after years of using them but also multiple Service Advisors, I turned to TJ and his team. They got us in, fixed and out the door in literally hours! All with a positive can do attitude and constant communication. They went above and beyond by acquiring a part that was literally on a month backorder by using an existing unsold vehicle on the lot. Who does that? TJ and Family Toyota does! Because they take care of their existing customers and don’t just focus on the next like so many do. But now they get both because our next Toyota will come from them and anyone else we know that will listen to our story we hope. Thank you TJ and team.

I would recommend this dealership for family and friends. It was smooth and quick process. Brandon Bough was helpful on any questions i needed answered.

Brandon's was great. He took care of us top to bottom and we are grateful to have met him on Saturday snooping around the lot. Thanks Family Toyota for restoring FAITH in car dealerships.