Reviews
Write a reviewAbsolutely amazing !!
I was approved in 30 mins after taking my info over the phone and was driving my new used car the next day! My sales person was friendly and listened to what I had to say!
Absolutely amazing !!
I was approved in 30 mins after taking my info over the phone and was driving my new used car the next day! My sales person was friendly and listened to what I had to say!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great purchase experience!!!
Attention to customer service and satisfaction top drawer. Our car was delivered to our house by friendly and knowledgeable staff. Vehicle is as described and detailed when when it arrived. Top drawer experience!
Great purchase experience!!!
Attention to customer service and satisfaction top drawer. Our car was delivered to our house by friendly and knowledgeable staff. Vehicle is as described and detailed when when it arrived. Top drawer experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
wagner direct service department
have been servicing my mazdas at this dealership for 25 years there is not a better service department
wagner direct service department
have been servicing my mazdas at this dealership for 25 years there is not a better service department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Experience
Within minutes of requesting information on my CX-9 via the website, I received a call from my sales representative, Chad Dewald. That was the beginning of the excellent service I received from him and the entire dealership. The evening we drove down from Ann Arbor to purchase the car we met the owner, Bill Gaietto, who offered to deliver the car to us so we didn't have to make another trip. We didn't think he meant personally, but he and Chad were at our house the very next day. I'm truly glad we bought our car from Mazda Direct and this great team. Thanks for an awesome car and buying experience! Jaclyn Lebert
Excellent Experience
Within minutes of requesting information on my CX-9 via the website, I received a call from my sales representative, Chad Dewald. That was the beginning of the excellent service I received from him and the entire dealership. The evening we drove down from Ann Arbor to purchase the car we met the owner, Bill Gaietto, who offered to deliver the car to us so we didn't have to make another trip. We didn't think he meant personally, but he and Chad were at our house the very next day. I'm truly glad we bought our car from Mazda Direct and this great team. Thanks for an awesome car and buying experience! Jaclyn Lebert
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service.
Mazda Direct was very efficient in servicing my Miata. Great service manager. Quick service and even washed my car.
Great service.
Mazda Direct was very efficient in servicing my Miata. Great service manager. Quick service and even washed my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service-Tire replacement
Service was great, didn't take long to get in and out and on with my day. Purchase of services and parts was made easy thanks to the knowledgable service staff.
Service-Tire replacement
Service was great, didn't take long to get in and out and on with my day. Purchase of services and parts was made easy thanks to the knowledgable service staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tom Steinmy
All good. It was a simple oil change LOF and no tire rotation.
Tom Steinmy
All good. It was a simple oil change LOF and no tire rotation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase