Reviews
Good Service from Stateline Nissan Sales Team
I recently bought a 2016 Nissan Altima SL, and was very impressed with my salesman, Bobby Calise, and his manager Ian. When the first car we tried did not meet our need, Bobby quickly transitioned us to the car we bought. Bobby answered all our questions, and made us comfortable, including offering coffee and water. When questions about the car arose that he was not sure about, he brought in an expert who knew the answer. I give Bobby and Ian a 5 star rating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We truly appreciate the 5 star- rating and awesome feedback, Bill! Congratulations on your 2016 Nissan Altima!
Bait and switch
Got a quote thru email. Confirmed that everything is correct, confirmed the vin#, price, and payment. When came to sign, payment tripled for no reason. Very incompetent manager who handled the deal. No respect to customer. Pure bait and switch. Wasted time. Nissan should be ashamed of having managers like this.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Lena, we regret to hear about the miscommunication that occurred and apologize for the inconvenience. Please give our General Sales Manager, Wayne Walker, a call at a time that works best for you 401-432-2000. Thank you.
Helpful and fair
Received a very positive response to my prior review about my 2015 Rogue needing new tires. Service and Wayne made effort and took care of my problem. Thank you !!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the positive feedback and sharing about your experience with us!
Bait and switch
Got a quote thru email. Confirmed that everything is correct, confirmed the vin#, price, and payment. When came to sign, payment tripled for no reason. Very incompetent manager who handled the deal. No respect to customer. Pure bait and switch. Wasted time. Nissan should be ashamed of having managers like this.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Lena, we regret to hear about the miscommunication that occurred and apologize for the inconvenience. Please give our General Sales Manager, Wayne Walker, a call at a time that works best for you 401-432-2000. Thank you.
Leaves Sentra
I was over in mileage on Pathfinder with four months to go. I called my sales rep Paula @ Stateline .We made an appointment and I ended up getting a Sentra lease . What a great commuter car . Saving so much on gas . ,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Used Car purchase
Always buy good used cars . My friend dealt with Paula and said she was very good and understood her needs. She pointed me in the direction with car payment and made is so easy for me. She sent me a thank you card a few days later. I can only say I never had a women salesperson. But my experience was the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate the fantastic feedback and 5-star rating, Tim!
Thank You
I want to thank Sammy for his time, providing a great service and experience, during my lease at Stateline Nissan. Thanks to all for everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share about your experience at our dealership, Joao!
Good experience
Paula was very helpful. I was on a short timeline to find a new truck. I got the one I wanted a a better price than other dealers we spoke with. Thanks for your hard work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate this great feedback about Paula and 5 star- rating, Pgreg!
Great Used Car Purchase
Upon entering the dealership today I was greeted by Bobby Calise who asked if he could help me. I showed him a list of three used vehicles in which I was interested and had seen on Stateline's website. He recommended showing me the least expensive but fully loaded car on my list. During a test drive I was very pleased with the car's handling. While I drove Bobby pointed out and explained each of the car's features. Although the two remaining cars on my list were more expensive than the car I drove, he sensed that I was pleased with the car I had driven and offered to arrange a deal for its purchase. He was informative and knowledgeable and completed all the necessary paperwork to close the sale in a timely manner. Once the deal was completed he returned to the car with me to explain the function of each option. The navigation system was set and I was instructed in making the connection of my phone to bluetooth. This was definitely a positive purchase experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback about your recent experience at our dealership!!
Great sales Nice Cars f
Bought a 2019 Nissan Altima from Ryan on 6/30 great experience total committment to my purchase took his time showed me multiple cars Great Job Ryan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the great review and 5 star- rating, Zelmo!!