Reviews
oil & tire rotation
very good job - friendly - as good as you can ask for
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gene, Thank you for your business and your feedback! We love the opportunity to recognize our teams! At LaFontaine we strive to exceed each customers expectations through personalizing the automotive experience, I am happy to hear we accomplished that for you! We look forward to serving you again in the future! Warm regards, Barbara Dominick Corporate Experience Manager
2017 Jeep Cherokee Limited
Great selection, very nice staff, great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, Thank you for your business and your feedback! We love the opportunity to recognize our teams! At LaFontaine we strive to exceed each customers expectations through personalizing the automotive experience, I am happy to hear we accomplished that for you! We look forward to serving you again in the future! Warm regards, Barbara Dominick Corporate Experience Manager
Love my Jeep Cherokee!
We are do pleased with our new Jeep. Terri Schnepp, our Salesperson was knowledgeable and professional. Great first experience at La fontaine! We will return and recommend our friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
LaFontaine Jeep of Lansing
I had an excellent experience at LaFontaine buying my new Jeep. They were happy to answer my questions and place me with their Jeep expert so my purchase was made with confidence. The whole transaction went smoothly, and they went out of their way to find me the exact vehicle that I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ram truck review
Nice sales rep easy to work with overall good experience. Would recommend to a friending family. Clean facility
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Grand Cherokee Jeep
As a 1st time buyer, I was much relieved to pull my old lease ahead, make a new choice in car brand and model, and take out a new lease...all within less than 2 hours. Thank you for making the process so enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change
Not only did I have an oil change but I had them also listen to and correct a squeal in my brakes. They always check for any recalls for your vehicle each time you bring it in to them and there were none for this vehicle.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Maverick was awesome!!!!
Had a wonderful expierence at Lafontaine chrysler in Lansing Ml. Everyone was so nice and welcoming especially our sales person Maverick Brooks. Maverick was very attentive and actually listened and wrote down our needs. He is very knowledgeable of all the products on the lot and was honest about things he thought we would need or not. He didn't try to sell us something more than we needed. We were also offered a great price and we were very impressed with Chrysler's lifetime bumper to bumper warrsnty. Greatly impressed with this dealership and Maverick. I'm
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeep owner
It was a quick efficient transaction, my sales person Ron Vansickler was awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
LAFONTAINE = ANDREA SZYMANSKI
Bought a new Jeep Grand Cherokee from Andrea Szymanski at Lafontaine in Lansing and she was wonderful to work with. She had the vehicles ready for us to test drive and was able to answer any questions we had. I would highly recommend Andrea to my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase