Reviews
She was very delightful to work with.
She was very delightful to work with. My car was fixed in good timing and I was kept up to date on everything
She was very delightful to work with.
She was very delightful to work with. My car was fixed in good timing and I was kept up to date on everything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had to wait 2 hours for a oil change, that I had an
I had to wait 2 hours for a oil change, that I had an appointment for.
I had to wait 2 hours for a oil change, that I had an
I had to wait 2 hours for a oil change, that I had an appointment for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
clean and neat dealership, am able to work whiles waiting
clean and neat dealership, am able to work whiles waiting for my vehicle Generally like all service advisers , including Manager and the ladies that receive payments,
clean and neat dealership, am able to work whiles waiting
clean and neat dealership, am able to work whiles waiting for my vehicle Generally like all service advisers , including Manager and the ladies that receive payments,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for the kind words! We're glad the dealership environment and team made your visit comfortable and efficient, especially while waiting. If there’s anything else we can do for you, please don’t hesitate to reach out!
Professional and Stressless experience.
Professional and Stressless experience. Mrs Clara Torres was exceptional and reassuring in guiding me through the process
Professional and Stressless experience.
Professional and Stressless experience. Mrs Clara Torres was exceptional and reassuring in guiding me through the process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for sharing your experience! We're thrilled to hear that Clara provided exceptional support and made the process smooth and reassuring. If there’s anything more we can do for you, please don’t hesitate to reach out!
First, when I made my appointment online I said I wanted
First, when I made my appointment online I said I wanted to but when I got to the dealership I was told it would take 4-5 hours. Then I get a phone call saying my car would have to stay overnight and get it the next day. The next I got a phone call saying my car was done and that I would be given a free car wash for the inconvenience. When I got to pick up my car it was not washed. Later on I received a message saying I could bring my car back at a later date for the car wash. The whole situation was a total inconvenience
First, when I made my appointment online I said I wanted
First, when I made my appointment online I said I wanted to but when I got to the dealership I was told it would take 4-5 hours. Then I get a phone call saying my car would have to stay overnight and get it the next day. The next I got a phone call saying my car was done and that I would be given a free car wash for the inconvenience. When I got to pick up my car it was not washed. Later on I received a message saying I could bring my car back at a later date for the car wash. The whole situation was a total inconvenience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Great customer service.
Great customer service. Briyanna Jones was so kind and respectful. She answered all of my questions and kept me updated with what was going on. My car was ready within the time frame. And my inspection was updated with the dmv within hours
Great customer service.
Great customer service. Briyanna Jones was so kind and respectful. She answered all of my questions and kept me updated with what was going on. My car was ready within the time frame. And my inspection was updated with the dmv within hours
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for the kind words! It’s great to know everything was handled efficiently and your inspection update was processed so quickly. If there’s anything more we can assist with, please don’t hesitate to reach out!
Overall great service.
Overall great service. Clean facility. The team is efficient and delivered the car back to me in a timely manner.
Overall great service.
Overall great service. Clean facility. The team is efficient and delivered the car back to me in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for the great feedback! We're glad to hear you had a positive experience. If there's anything more we can assist with, please don’t hesitate to reach out!
Clara fully explained the process of servicing our car.
Clara fully explained the process of servicing our car. we needed additional work which was explained in an email and we authorized the work via email after she disclosed the additional cost. No more playing phone tag. good move. What we dislike about the dealership is that they now charge a credit card fee upon checkout which is in line with other dealerships. We will be looking for Honda dealerships that do not charge this fee in the future.
Clara fully explained the process of servicing our car.
Clara fully explained the process of servicing our car. we needed additional work which was explained in an email and we authorized the work via email after she disclosed the additional cost. No more playing phone tag. good move. What we dislike about the dealership is that they now charge a credit card fee upon checkout which is in line with other dealerships. We will be looking for Honda dealerships that do not charge this fee in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for your thoughtful feedback! We’re glad to hear your service visit felt smooth and transparent. Your input is valuable, and we understand how these added costs can impact your experience. If there’s anything more we can do, please don’t hesitate to reach out!
Very good customer service from Marcel.
Very good customer service from Marcel. Didn't have to wait too long to get a oil change
Very good customer service from Marcel.
Very good customer service from Marcel. Didn't have to wait too long to get a oil change
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for the great feedback! We're happy to hear Marcel provided excellent service. If there’s anything more we can do for you, please don’t hesitate to reach out!
My experience was good.
My experience was good. They worked on the car in the amount of time they said they would. Brandon was great.
My experience was good.
My experience was good. They worked on the car in the amount of time they said they would. Brandon was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for the feedback! We're glad everything went as expected and that Brandon provided great support during your visit. If there’s anything else we can assist with, please don’t hesitate to reach out!