Reviews
great place to shop
Superior provides the best service in the Tri-state. Our salesman, Mark Combs was fantastic. I would recommend him to anybody in the market for a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I got a Grand Caravan
I'm very happy with my 2015 Grand Caravan. I told Charlie Munn what I was looking for and he was able to show me multiple vehicles that fit my needs. After three months with my new Dodge I'm glad to say it has worked out great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Superior will treat you right
I've known Charlie Munn for years. If you want someone who is knowledgeable and fair, go see Charlie. He will treat you right!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service with an at home feel!
I have a 2002 Jeep Grand Cherokee Limited with over 230,000 miles. In 2011 I decided to buy a new car. My family had always been Chevrolet owners. I decided to try the 2011 Chevrolet Equinox. After having it only a couple of weeks, we were very unhappy with the performance. So last year I decided to see if I could get out of this car and go back to my love, the Jeep! The folks at Superior understood what we were looking for and did everything possible to accommodate our needs. My husband and I found the 2015 Jeep Grand Cherokee Altitude. We absolutely fell in love with this Jeep. We have Nothing bad to say about the Jeep or our home town dealer Superior! Thanks to our salesman, Erik Stevens, all the way to the finance dept for making it possible!! We'll definitely be back!!!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service
My husband and I bought my Dodge Dart over a year ago and we still love it! We told Superior that we didn't want our payment to be over a certain amount and they worked hard finding financing that meet our requirements. Charlie Munn was are sales consultant. He is friendly and knowledgeable about the cars he sells. I would recommend Superior and Charlie.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Liz was extremely helpful and patient
It was a pleasure interacting with Liz on our latest new jeep purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
best service in a short man EVER!! - Charlie Munn
I've ever received such wonderful customer service, as I did at the hand of Charles L. Munn. He even took the time to explain to me that the bright light switch was no longer on the floor board of the car. He also explained to me that although I couldn't watch Dateline on the screen on my dash, it would show what was behind me when I backed out of the driveway. (Here's hoping it's the neighbor's cat!! My car is much faster than that @&#*!) I won't bore you with the details regarding the heated seats, I will just say that I WILL buy my next car here...as long as Charles is still working!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Best price on a new Jeep
Thanks to the sales person Mrs. Roberts For product knowledge and a pleasant buying experience. No high pressure sales tactics and the lowest price was why we went with Superior.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Superior Service
Mark Combs provided us with superior service when we recently bought our Jeep Grand Cherokee at Superior Used Cars. He was extremely knowledgeable; and even helped educate us on the amenities of this particular brand. He went above and beyond to make our experience fun and effortless, taking the time to help set-up the car like we wanted it. Thanks, Mark! We know who will come to next time we purchase a vehicle--you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
excellent service & sales
I went to look at what Superior had and ended up buying a car after how I was greeted and helped by Mark Combs. This was not the first dealership I went to, although it should have been. Mark was not overbaring nor did he have some gimmick. He just talked to me as if I had known him for a long time. The paperwork was no hassle with him, everyone there made sure that we had everything we needed at any point in time. Even after we purchased our car Mark still goes above and beyond to take care of everything we need. He went so far as to wash it himself because the person that details the cars went to lunch. It is reasons like these that I would purchase my next vehicle from Mark at Superior, as well as, reccomend Superior to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase