Reviews
Old school values
First, and most importantly; Hayden and Dean actually listened to me. No arguing, no battling. They took my interests seriously and made things happen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Robert Pehl - 360-748-1717
Fantastic service ASHLEY AND GARY!
I worked with Ashley and Gary. They worked tirelessly to get me the deal I wanted and I am grateful and happy they did. They went above and beyond to help me get a deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Robert Pehl - Vice President - 360-748-1717
Pacifica Service
The sliding doors on our Pacifica wouldn't open. The service department got us in quickly, and the repair was done quickly. I don't know how they got those doors open to repair the latches and electronics, but they work perfectly now.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Robert Pehl - 360-748-1717
Great service
Done in a reasonable time , treated very well by staff. Will be back for any work I need !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact us or visit us if you need anything else. Robert Pehl - 360-748-1717
Great service.
Very professional and courteous. Made me feel welcome to be there. I would highly recommend for service as well as your next new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it's time for your next service. Robert Pehl - Vice President - 360-748-1717
Great Salesman
The salesman ,Hayden Fish was very professional and knowledgeable.He was able to setup several different vehicles for me to compare which made the decision/buying experience easier by far. The whole time from test driver to final signing and out the door was very timely and comfortable. Thank you so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Robert Pehl - 360-748-1717
Great buy on a great truck
Easy fair trade-in policy. No pressure to buy. The salesman was friendly and did a great job answering questions. Go talk to Dean S. He will do you right.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We love hearing about customers that have a terrific experience at I-5 Chrysler Jeep Dodge Ram. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Robert Pehl - Vice President - 360-748-1717
Courteous, friendly staff
Courteous and friendly staff. Everything was done prompt and correct. Great job! We will definitely be back! Thank you for a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Trevor, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Take care, Robert Pehl - Vice President - 360-748-1717
service at I5 Dodge
Great! They called me to schedule an appointment, I arrived and was warmly greeted. Truck as ready on time. Wish they would have washed it, but they did give me a coupon to go to wave. Purchased truck here earlier in the year.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Robert Pehl - Vice President - 360-748-1717
good service
a very difficult problem to diagnose. but persistence paid off and so far the problems have not returned. Thank you lloyd.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Robert Pehl - 360-748-1717