Lone Star Auto

(BE AWARE) (SHADDY DEALER) (FALSE ADVERTISER'S) GET PRE-PURCHASE INSPECTION from YOUR OWN mechanic before purchase. I would like to report Lone Star Auto located in Lewisville,TX @ 536 S Mill St, Lewisville, TX 75057 for false advertising, and unfair business tactics. I recently identified a 2008 Chevy Trailblazer 4x4 with 120,404 miles listed on Cars.com for $4,900 for sale. I live in 5+ hrs away from dealership. When I called them inquiring about the car they told me the car ran and drove like a dream. When I asked about the condition of the 4 wheel drive they said it ran perfectly and that the car was in good shape in relation to it's age. Luckily I paid a local outside party mechanic that they didn't know to pick up the car and conduct a pre-purchase inspection. When they were done inspecting the vehicle they told me that the vehicle is missing a complete front axle assembly (meaning the 4 wheel drive is non-functional), the driver's side wheel bearing is making sounds and gives resistance when free spinning (meaning it is going bad), there were several codes for modules going bad (somehow no service lights except for tire pressure were on), 3 bulbs needed replacing, 1 brake light does not fully light up when the brake pedal is depressed, there is a strange coil wired up to the battery that serves no functionality, I believe 1 tire pressure sensor needs replacing, moderate to severe rust under the car (previous attempts to cover up or stop rust are visible), the Oxygen sensor appears to be cross threaded and rusted, and the catalytic converter is welded at the flex joints (stating any replacement for the sensor would require cut and replacement of the catalytic converter). The mechanic verbally quoted me a price of $1,300+ to repair all of the issues found (except off the rust stating it was unrepairable). He also couldn't guarantee that the transfer case for the 4 wheel drive was working and in good condition because there was no axel to test its condition and functionality. Lone Star Auto DID NOT list any of these issues in the description or "Seller's Notes on the Vehicle" and as of this rating the seller still has the vehicle listed as a 4x4 even though it is missing an axle.

I entered my information for them to contact me and I never received any communications from them.

Angel made the process fast and easy. I drove a few cars but ended up getting my son his dream car, a Mini Cooper S! Angel and team made sure the car was washed and ready before the financing cleared so all I had to do was sign a few papers and drive off. 15 minutes or so.

I didn't buy the Buick but I did purchase the 2009 Infinity G37. So far so good!! My husband and I love the car. We actually fight over it!! It was a good buy. This is the 2nd car I've bought thru Lone Star Auto and I'm really happy with my decisions... nice and friendly staff. There was lots of inventory to choose from. We test drove the infinity noticed a lil wobble and pointed out a tire splitting... mentioned it to the sales guy, Lundy, he had it fixed in matter of minutes with a new tire and we test drove it again and no wobble!! We did test drive an older Acura and we actually loved it too... we decided on the infinity and couldn't be happier. Thanks to Delores and Lundy we were on the road and out of there in no time. I would recommend Lone Star Auto again and again... Thank you

I originally spoke to Ricky, who was quick, knowledgeable and accommodating. I could tell when dealing with him that he was genuine and honest, and I had no problems placing my faith in what he was telling me about their stock. When I showed interest in a vehicle, he suggested I take it for a spin which I did. When I got back he was busy with another customer and Angel took over for him in assisting me with my questions. Angel was very knowledgeable about the vehicles as welll, encouraging me to take other test drives. He was more than obliging desiring me to be happy and satisfied with my purchase, and he was willing to go the extra mile to make it so. For me, looking at cars has always been a high anxiety event but these two men made it a breeze! I was shocked at how relaxed and smooth the whole process was at this lot. The next time I’m in the market for a vehicle Lone Star auto will be the first stop on my list!

Beware! This dealership tries to sell cars with multiple mechanical issues. No inspection is conducted on their cars nor do they know about easy to spot issues.

They were very nice and helpful I’ve been in to buy 2 cars I’m looking for another one and they are age ppl I called Mike I’s great

One of the sales person was insulting, other customers were giving priority after I've been there for over an hour. Giving another person the keys to test drive the car I was getting ready to pay for. Embarrassed me in front of everyone, told me that I could leave or stay, so I left.

Dishonest xxxx of the Earth, will purposely try to sell a car that should not be on the car market due to improper engine maintenance and neglecting required repairs. Should be punished and fined for the evil heinous acts that they are committing these dirty vermin. Nothing but xxxx.

Dishonest about the state of the car I was buying. Purchased just below KKB estimate, and found out the next day that the transmission doesn't shift into third gear reliably. I'm hoping to use it as a trade in and expect to get maybe 25% of what I paid for it. In the meantime, if you see a Cadillac going 30mph on the interstate, don't honk at me. I'm just trying to get my lemon into third gear.