Reviews
Great Moritz Alliance Experience
I liked the communications and the personal interaction with my sales person Kaitlin Gillean. She made the job of buying my Optima very easy. I look forward to a great relationship with Moritz.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Kaitlin and our team were helpful during your visit and that you love your new Optima. If you have any questions, please don't hesitate to reach out to us again. Best, The Moritz Kia Alliance Team
Great, No-Pressure Buying Experience
We never felt pressured to make any decisions. The willingness to work with us to figure out what we could make work was exceptional and left us comfortable with our purchase decision and left me without any buyer's remorse. Great experience all around.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Moritz Kia Alliance Team
Awesome!
Friendly staff, great deal, fast and efficient. In and out in under 2 hours including a test drive. Highly recommend for your vehicle needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Moritz Kia Alliance Team
Great dealership
Robert was great. Bought online and picked up on my lunch break. Whole team made buying smooth. Dealership was state of the art.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We love hearing about customers that have a terrific experience at Moritz Kia Alliance. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, The Moritz Kia Alliance Team
Simply the best new vehicle purchase experience
First off, I was impressed with Moritz Kia because they displayed right up front their best price offer for the 2019 Kia Sorento SXL I was looking for. I didn't have to waste time trying to shop around and trying to negotiate back and forth. This 'value pricing' model is rare in dealerships which typically have "one at this price" just to get people in the door and then they try to sell a different vehicle at a price higher than advertised. I worked with three other Kia dealerships before Moritz Kia and they didn't treat me with the respect that I received from Mortiz Kia. Second, Brad Bunch was fantastic to work with. I have bought many vehicles over my 55 years and without exception Brad was the best dealer rep. I ever had the good fortune to do business with. I live in Oregon and Brad took the time and listened and worked with me to make this new vehicle purchase happen even though I was an out of state resident. I told Brad that I'm fine buying a plane ticked and flying into Dallas, but I didn't want to get there only to have the one vehicle I wanted sold before I could make the purchase. Brad took care of everything to make sure my trip wouldn't be for nothing. He even made arrangements to have a driver pick me up at the airport - and the driver was a delightful young man that was great company from the airport to the dealership. I traveled half-way across the country to do business with Moritz Kia to get the vehicle I wanted at the best price - I can honestly say it was totally worth the trip!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new 2019 Kia Sorento SXL! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! Best, The Moritz Kia Alliance Team
Total loss turned into total blessing
I totaled my Kia Soul a month ago. I honestly didn't know what I was going to do. Brad Bunch contacted me within minutes after I browsed the inventory on the website. I felt like he cared about my situation and genuinely wanted to help me out, not just shove a sales pitch down my throat.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cara and thank you for the great feedback! Brad is a great asset and we're thankful to have him on our team. We appreciate your business! Best, The Moritz Kia Alliance Team
Great customer service and awesome experience!
Robert Grinstead was amazing. He did a great job during the purchasing process and afterwards with a few follow up items I needed on my vehicle. He has definitely acquired a happy customer who will be sure to return with future business!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Haley, we appreciate you taking time to leave us a great review! We are pleased to hear Robert did a great job in assisting you. If there is anything else we can do for you please don't hesitate to give us a call! Best, The Moritz Kia Alliance Team
Used car buying experience
David was up front with all the information I needed. He accommodated my needs, interest and time. Went smooth and quick.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Susan and thanks for your kind words! We appreciate David and we are thrilled that he has taken care of you and accommodated your needs. If you have any further needs, do not hesitate to come back to see us. Best, The Moritz Kia Alliance Team
fantastic experience
I felt Like they were fair and open to negotiation. They were not overly aggressive. I got a fair deal for my trade in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bobbi, we appreciate the kind words. We look forward to seeing you again in the future! Best, The Moritz Kia Alliance Team
Excellent Service
No hassle enjoyable purchase, Brad was friendly, pricing simple no back and forth negotiation, would purchase from this dealership again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Joy and thank you for the kind words. We couldn't be happier that you enjoyed your experience here at our dealership and that Brad was there to provide you with such exceptional service. Congratulations on your purchase! Best, The Moritz Kia Alliance Team