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Balise Kia

(112 reviews)
Visit Balise Kia
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:30pm
Tuesday 9:00am–7:00pm 8:00am–5:30pm
Wednesday 9:00am–7:00pm 8:00am–5:30pm
Thursday 9:00am–7:00pm 8:00am–5:30pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (413) 314-2031 (413) 314-2031
Used (413) 306-3606 (413) 306-3606
Service (413) 314-2253 (413) 314-2253

Inventory

See all 171 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2016.
Balise Kia Wants To Help You Capture That Feeling
There's nothing quite like pulling off of the lot in a flashy new Kia. It's something that stays with you for a long time and changes the way you look at your daily driving experiences. Here at Balise Kia we know and appreciate this enduring feeling that driving a Kia can create. We want to capture that feeling and deliver it to you time and time again with the help of our vast lineup of new and pre-owned vehicles. Take the next step towards owning the Kia model you've been daydreaming about for months by stopping into Balise Kia. We can't wait to assist you!
You'll Do Better At Balise!

Service center

Phone number (413) 314-2253

Service hours

Monday
8:00am–5:30pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–5:30pm
Thursday
8:00am–5:30pm
Friday
8:00am–5:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Balise Kia from DealerRater.

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Just Don't buy a Service/Maint Package as I paid just

Just Don't buy a Service/Maint Package as I paid just over 3k for a service and maintenance 5 year or 100k, but got charged over 140 dollars for the 15,000 mile service.

Just Don't buy a Service/Maint Package as I paid just

Just Don't buy a Service/Maint Package as I paid just over 3k for a service and maintenance 5 year or 100k, but got charged over 140 dollars for the 15,000 mile service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Contacted Dealership about a used vehicle on a Friday

Contacted Dealership about a used vehicle on a Friday signed agreement with them via email at their request. Travelled 3 hours Saturday morning upon arriving at the Dealership vehicle was sold on Friday. Found out the person negotiating for the dealership was a receptionist and had no business negotiating sales. She also never forwarded me to any sales person during multiple phone call. Totally poor Dealership and no the receptionist keeps contacting us if we are looking for a vehicle. Not a chance after how we were treated.

Contacted Dealership about a used vehicle on a Friday

Contacted Dealership about a used vehicle on a Friday signed agreement with them via email at their request. Travelled 3 hours Saturday morning upon arriving at the Dealership vehicle was sold on Friday. Found out the person negotiating for the dealership was a receptionist and had no business negotiating sales. She also never forwarded me to any sales person during multiple phone call. Totally poor Dealership and no the receptionist keeps contacting us if we are looking for a vehicle. Not a chance after how we were treated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Balise Kia made the whole process nice and easy.

Balise Kia made the whole process nice and easy. Everything went smoothly and the team was very helpful. Definitely recommend!

Balise Kia made the whole process nice and easy.

Balise Kia made the whole process nice and easy. Everything went smoothly and the team was very helpful. Definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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What a wonderful experience!

What a wonderful experience! Lynnelle Magenst took care of me and made purchasing my new car simple and smooth! I highly recommend her to anyone looking to purchase their new car!

What a wonderful experience!

What a wonderful experience! Lynnelle Magenst took care of me and made purchasing my new car simple and smooth! I highly recommend her to anyone looking to purchase their new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The process at Balise Kia was very straightforward, and I

The process at Balise Kia was very straightforward, and I had a really good experience. Everything was handled smoothly, and I’d definitely recommend them.

The process at Balise Kia was very straightforward, and I

The process at Balise Kia was very straightforward, and I had a really good experience. Everything was handled smoothly, and I’d definitely recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Lynnelle Magenst was exceptional knowledgeable attentive

Lynnelle Magenst was exceptional knowledgeable attentive and went above and beyond to meet all my needs.

Lynnelle Magenst was exceptional knowledgeable attentive

Lynnelle Magenst was exceptional knowledgeable attentive and went above and beyond to meet all my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great customer service!

Great customer service!!! We did our business with Andres Santiago!! After looking around at many car dealers Andres brought us back here. His kindness and attention to detail made our transaction an easy one. Thank you.

Great customer service!

Great customer service!!! We did our business with Andres Santiago!! After looking around at many car dealers Andres brought us back here. His kindness and attention to detail made our transaction an easy one. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Best car buying experience I have ever gone through.

Best car buying experience I have ever gone through. No hassles, no confusion or bait and switch tactics. I did not feel uncomfortable at any point with anyone we dealt with. We will 100% return and send others!

Best car buying experience I have ever gone through.

Best car buying experience I have ever gone through. No hassles, no confusion or bait and switch tactics. I did not feel uncomfortable at any point with anyone we dealt with. We will 100% return and send others!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I worked with Marangy.

I worked with Marangy. She helped me narrow down to the car that fit my lifesyle best and answered all my questions & concerns. I highly recommend this dealership.

I worked with Marangy.

I worked with Marangy. She helped me narrow down to the car that fit my lifesyle best and answered all my questions & concerns. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Worked with Marangy Acosta for my salesperson.

Worked with Marangy Acosta for my salesperson. She was great and very informative if there was something she didn't know the answer to she asked someone else. Also worked with Joe and Jose for some finance stuff and George the manager. Everyone was great and made sure everything was perfect and to my expectations before I left. Will recommend!

Worked with Marangy Acosta for my salesperson.

Worked with Marangy Acosta for my salesperson. She was great and very informative if there was something she didn't know the answer to she asked someone else. Also worked with Joe and Jose for some finance stuff and George the manager. Everyone was great and made sure everything was perfect and to my expectations before I left. Will recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 112 reviews