Reviews
Tony Serra Highland Nissan went out of their way to help
Tony Serra Highland Nissan went out of their way to help us out, and got us a great rate on a new vehicle. 10/10 will be back for our next car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jc, we're glad to hear you enjoyed your visit. Thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!
Absolutely fantastic experience!
Absolutely fantastic experience! From the moment I walked in, I was greeted by Erick who was friendly, knowledgeable, and not pushy at all. He listened to what I was looking for in a car and showed me a few options that fit my needs and budget. I ended up driving away in my dream car and I couldn't be happier!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rae, thank you for sharing your positive experience! We really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!
I had been driving a string of GM products and after a
I had been driving a string of GM products and after a couple of les than stellar experience with the last couple of vehicles from someone who I had bought the last 4 of my families vehicles, I decided to look beyond the “made in America” label. Stopped into This is a dealer on a whim and was quite taken with the place. First, I wasn’t pounced on by a pack of starving salesmen, I was greeted by a nice Spanish guy. Not what I expected at all. David worked with me, not pushy at all, test drove a Rogue..was impressed enough that I just plain old bought it. The GM was friendly, without being fake, the finance guy had just gotten back from a Mexican vacation and shared a couple good stories about his Trip. The payment was within my budget, the car had everything I needed. I was introduced around the place so I knew where and how to go for service and the coffee machine! Overall, a Great experience. OH, when it came time to go through my new Rogue and get to know it, my guy did it all on an IPad, then reinforced it once I was done!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John Winegar, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jenny was my salesperson and she made the whole process
Jenny was my salesperson and she made the whole process very quick and easy for me. She made sure to walk me through all of the features of the car and the app on my phone. I had no questions when I left with my new car!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this Liam! Great customer service needs to be shared with everyone!!!
Gavin Childs is the salesman to ask for!
Gavin Childs was an absolutely amazing salesman. He explained everything to me thoroughly and got me the price that I really needed to be at. I can tell that at Tony Serra, they honestly do things different here. I can honestly say that this was my best buying experience by far. Thank you for all of your help, Tony Serra Sales Team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Olivia, thank you so much for your positive comments about Tony Serra Nissan! We hope to be of service to you again in the future. Best wishes, Tony Serra Nissan
Amazing
I was amazed at how differently I was treated than any other dealership. My sales person Tom Lynch actually listen to me. Then he helped me find the right car for my budget and needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, thank you so much for your positive comments about Tony Serra Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AMAZING dealership
Excellent sales staff & management! Will be sending friends/family here for sure. Extremely impressed with the process from start to finish - made everything easy and stress free!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Highly recommended
They made purchasing a car simple and easy! They helped me find a car that was everything we needed. Mike O was very friendly and listened to all our concerns and answered all our questions. We love our new pathfinder! It's our first nissan but it won't be our last!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terrence, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Mejor experiencia posible en Tony Serra Highland N
El mejor lugar para comprar un vehículo. Mi esposa, a quien no le gustan las antiguas formas de ventas, tuvo una gran experiencia comprando su nuevo Nissan Altima. El personal fue muy honesto, sincero y recibió garantía de por vida en su nuevo vehículo. Muy felices con Tony Serra Highland Nissan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Andrew Curry Great Salesman, Dealership concerns.
Salesperson Awesome! Andrew Curry is an outstanding salesman. He is a very thoughtful young man that is going far in the sales world. The 2013 Chevy Silverado we bought was in good condition and no issue with price that we negotiated to. However, they were supposed to prep/clean our vehicle and it was so badly detailed that I didn’t accept it. Andrew being the EXCELLENT salesman that he is actually went back and detailed it with the detailer to meet our expectation/agreement. There was still dirt and garbage in the bed, engine compartment barely had the plastic wiped off, etc. Andrew did his best to make it right. Again, this young man is going far in the sales world. He was honest, met us at the car, walked us through the process, no high pressure sales tactics, etc. Had it not been for Andrew’s style…there would have been no sale. Tony Serra Dealership: Had some issues-Andrew was newer, not fond of the sales manager not remembering his name in front of customers. Showed a lack of professionalism. HIGHLY recommend you get your own financing before going shopping. I have outstanding credit, but the best they could do is 10% financing and we put $10k down. LET THAT SINK IN! They did agree to a free key chain, which was nice. Again, can’t stress it enough get your own financing through your bank, credit union, Uncle/Aunt. Try not to pay 10% unless you’re trying to build credit for your son or daughter…then maybe, but keep it for a year to establish history and pay it off. On final positive note they did stay open till 9 at night to finalize the sale. We were just looking initially turned into more. Again, no high pressure sales tactics.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!