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Auto Outlet of Canandaigua

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (39 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (39 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Lauren Gabriel was is great!

Lauren Gabriel was wonderful with my 82 year old mom. She is kind, patience and absolutely knows her stuff! I would recommend going to see her at Auto outlets Canandaigua. Quality of vehicles is great as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Connie, Thank you for taking time out of your day to review us, it is more than appreciated! We are honored to hear about the awesome experience you and your Mom had with Lauren! We welcome you to the Auto Outlets USA Family! We hope you are enjoying your vehicle! Thank you, -Auto Outlet of Canandaigua

Great truck at a good price

Nick Foster helped me find the truck I was looking for and was sold to me below book value. There was a small issue with the ruck after the sale they took care of it quickly and professionally. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bob, Thank you for taking time out of your day to review us, it is more than appreciated! We are pleased to hear about your positive experience with Nick and our team! We hope you are enjoying your truck and we look forward to seeing you again in the future! Thank you, -Auto Outlet of Canandaigua

Great place to get a used car at great price!

Went their with not much hope of getting an SUV I really wanted due to my credit and monthly payment I was willing to spend and Lauren Gabriele from the Canandaigua location was nothing but amazing on helping me get into the SUV I loved!! The financing team their is also amazing, even with the dealership being packed and many customers, the employee who was figuring out the financing tried every possible way to get me the best outcome instead of going with the first option he came up with!! They are all very personable there and actually try to help you get what you want! Thanks again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nicole, Thank you for taking time out of your day to review us, it is more than appreciated! We are honored to hear about your positive experience with Lauren and our team to ensure that you were able to take home the SUV that you loved! Nicole, we appreciate you giving us the opportunity and for your business! We hope you are enjoying your vehicle and we look forward to seeing you again in the future! Thank you, -Auto Outlet of Canandaigua

Best buying experience

Thank you Tracy and Derek for such a great experience. You both went above and beyond to meet all my wants and needs to make this one of the best buying experiences. I thought "good business" was a thing of the past and you proved me wrong. I am beyond pleased and will recommend you over and over again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Melanie, Thank you for taking time out of your day to review us, it is more than appreciated! We are pleased to hear about your positive experience with Tracy and Derek! We thank you for choosing Auto Outlet of Canandaigua and we hope you are enjoying your vehicle! Thank you, -Auto Outlet of Canandaigua

Will be back again for car #2!

Had a few bad experiences this past week from other dealerships. These guys turned it around. I test drove a few vehicles and found the perfect one. Even with okay credit the finance manager was able to get what I wanted. Thank you so much auto outlets. You made this the easiest decision!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Layla, Thank you for taking time out of your day to review us, it is more than appreciated! We are glad to hear that we were able to make your vehicle buying experience a positive one! Layla, we thank you for choosing Auto Outlet of Canandaigua! Thank you, -Auto Outlet of Canandaigua

Best customer service!

Abel was my sales person, he was very respectful and provided excellent customer service. The managers are very friendly and willing to work with credit challenged customers to get you the vehicle you came in for. Love my Toyota Corolla! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jacq, Thank you for taking time out of your day to review us, it is more than appreciated! We are so honored to hear about your positive experience with Abel and our management. Because we have extensive experience in getting those approved with challenged credit, you were able to take home your Toyota Corolla! Jacq, we thank you for choosing Auto Outlet of Canandaigua! Thank you, -Auto Outlet of Canandaigua

Best car buying experience!

I found a car at this dealership on cars.com and was able to go see it that same day. They had it ready when I got there and I never felt any pressure buying the car. My salesman was Patrick and he was so kind and helpful. Their prices are outstanding and they really go above and beyond for the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Maggie, Thank you for taking time out of your day to review us, it is more than appreciated! We are pleased to hear about your positive experience with Patrick! Maggie, we thank you for choosing Auto Outlet of Canandaigua! We hope you are enjoying your new vehicle and we look forward to seeing you again in the future! Thank you, -Auto Outlet of Canandaigua

This is the only way to purchase a used car.

You provide the info about the car you want and the price you're willing to pay. The staff is very knowledgeable and curtious and they will provide multiple listings for you to chose from. They will even assist you with choosing the right car for you if you want or a first time buyer. The bidding process is easy and painless. If you're looking for a nice daily driver and that dream car, this is the only way to purchase that car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David, Thank you for taking time out of your day to review us, it is more than appreciated! We are glad to hear that you had a wonderful vehicle locate experience with Lucio! David, we thank you for letting us help you find your dream ride! Thank you, -Auto Outlet of Canandaigua

happy

I had a very fun and easy time buying my truck @ Auto Outlet! Yes, would recommend and buy again from. Thks. Auto Outlet. George, chili,n.y

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

George, Thank you for taking time out of your day to review us, it is more than appreciated! We are happy to hear that you had a fun time purchasing your vehicle from us! We thank you for choosing Auto Outlet of Canandaigua! We hope you are enjoying your vehicle! Thank you, Auto Outlet of Canandaigua

Car buyer

Rick was great. Had me in and out of the dealership quickly. Salesman are not pushy at all. Relaxed buying experience. Highly recommend to anyone interested in looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bradlee, Thank you for taking time out of your day to review us, it is more than appreciated! We are pleased to hear that you had a wonderful experience with Rick. Bradlee, we thank you for choosing Auto Outlet of Canandaigua! We hope you are enjoying your new vehicle and we look forward to seeing you again in the future! Thank you, -Auto Outlet of Canandaigua