Reviews
The saleswoman was great, answered questions and was
The saleswoman was great, answered questions and was personable and not like a sales robot of “charisma”, felt super real.
The saleswoman was great, answered questions and was
The saleswoman was great, answered questions and was personable and not like a sales robot of “charisma”, felt super real.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're very glad to hear that! Thank you!
I greatly appreciated Kelsea, our sales rep.
I greatly appreciated Kelsea, our sales rep. She was knowledable, took the time to understand what we preferred, was truly helpful without pressuring, thus allowing us to make an informed decision. Cars are an expensive purchase and she understood this with patience and insight.
I greatly appreciated Kelsea, our sales rep.
I greatly appreciated Kelsea, our sales rep. She was knowledable, took the time to understand what we preferred, was truly helpful without pressuring, thus allowing us to make an informed decision. Cars are an expensive purchase and she understood this with patience and insight.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're very glad to hear that you enjoyed working with Kelsea, and we really appreciate you taking the time to share your experience! Thank you!
Excellent service department!
Excellent service department! Took our 2025 Honda CRV-5 in for oil change and they also did my updates too all in one service! Andy Mohr treats their customers right! Thank you 👍
Excellent service department!
Excellent service department! Took our 2025 Honda CRV-5 in for oil change and they also did my updates too all in one service! Andy Mohr treats their customers right! Thank you 👍
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear that everything went so smoothly! Thank you very much!
Sales staff was great!
Sales staff was great! John Jones was friendly, professional and not high pressured. All the staff were easy to work with.
Sales staff was great!
Sales staff was great! John Jones was friendly, professional and not high pressured. All the staff were easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much, Kelli! We're glad that John and the team provided you with such a positive experience, and we hope you're enjoying your new vehicle!
I’ve been a customer since Andy Mohr came to Bloomington.
I’ve been a customer since Andy Mohr came to Bloomington. I’ve leased one Honda and bought one. All service done there. No complaints.
I’ve been a customer since Andy Mohr came to Bloomington.
I’ve been a customer since Andy Mohr came to Bloomington. I’ve leased one Honda and bought one. All service done there. No complaints.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're very glad to hear that, Richard! Thank you so much!
I was completely impressed with your professionalism and
I was completely impressed with your professionalism and customer service. The sales person was incredibly knowledgeable. Took time to answer my all questions.
I was completely impressed with your professionalism and
I was completely impressed with your professionalism and customer service. The sales person was incredibly knowledgeable. Took time to answer my all questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear that! Thank you!
Kyle was great!
Kyle was great! Kyle was informative without being overwhelming, straightforward, and good natured. From greeting us at the door to seeing us off in our new (used) CR-V, he made this our best experience ever buying a car.
Kyle was great!
Kyle was great! Kyle was informative without being overwhelming, straightforward, and good natured. From greeting us at the door to seeing us off in our new (used) CR-V, he made this our best experience ever buying a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so glad to hear that, John! Thank you very much for taking the time to share your experience with Kyle!
My husband's 2008 Civic hadn't had maintenance recently.
My husband's 2008 Civic hadn't had maintenance recently. The service department did the work within a reasonable time for a fair price. They even cleaned the outside.
My husband's 2008 Civic hadn't had maintenance recently.
My husband's 2008 Civic hadn't had maintenance recently. The service department did the work within a reasonable time for a fair price. They even cleaned the outside.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're very glad to hear that your service experience with us was such a positive one, Gretchen! Thank you!
I was totally amazed by the help that we got from Tyler
I was totally amazed by the help that we got from Tyler in the service department today. Early this morning I heard an odd sound that I thought was coming from a tire as I was driving my wife’s car. This car has 2 children’s car seats in the back that were inspected as suggested by the Bloomington Police Department. This inspection certifies that they have been installed properly. Because of this, it is virtually impossible for us to switch cars to do our daily grandchild transport. When we heard this sound this morning, we were on our way to a children’s petting zoo with our 3 year old granddaughter and I was immediately concerned that we could not drive this car safely. I called Andy Mohr service department to see if they could possibly help us today because this car is essential in daily grandchildren transport. Tyler in the service department answered and said, while he could not promise anything, to bring the car in and he would do his best to evaluate the issue. When we arrived I went to the service department and Tyler happened to be on the phone with another customer and I couldn’t help overhear the conversation. It was a situation where the customer had brought a car in for service and Tyler was describing a significant situation with a tire that they had found. He went into great detail about the nature of the problem and went to great pains to clarify that he was not trying to sell anything but merely was concerned for this customer’s safety. Standing as closely as I was, it was clear to me the true care and concern that Tyler was expressing. When my turn came Tyler came to look at our car and immediately found a large bolt sticking out of our front tire! He was able to get this tire fixed within 45 minutes of my bringing it in!!!! I have reflected on how amazing Tyler was periodically though out the day. I’m sure that there are situations that he can’t help with but I’m clear, if it is possible for him to be of true service, it is his inherent nature to help.
I was totally amazed by the help that we got from Tyler
I was totally amazed by the help that we got from Tyler in the service department today. Early this morning I heard an odd sound that I thought was coming from a tire as I was driving my wife’s car. This car has 2 children’s car seats in the back that were inspected as suggested by the Bloomington Police Department. This inspection certifies that they have been installed properly. Because of this, it is virtually impossible for us to switch cars to do our daily grandchild transport. When we heard this sound this morning, we were on our way to a children’s petting zoo with our 3 year old granddaughter and I was immediately concerned that we could not drive this car safely. I called Andy Mohr service department to see if they could possibly help us today because this car is essential in daily grandchildren transport. Tyler in the service department answered and said, while he could not promise anything, to bring the car in and he would do his best to evaluate the issue. When we arrived I went to the service department and Tyler happened to be on the phone with another customer and I couldn’t help overhear the conversation. It was a situation where the customer had brought a car in for service and Tyler was describing a significant situation with a tire that they had found. He went into great detail about the nature of the problem and went to great pains to clarify that he was not trying to sell anything but merely was concerned for this customer’s safety. Standing as closely as I was, it was clear to me the true care and concern that Tyler was expressing. When my turn came Tyler came to look at our car and immediately found a large bolt sticking out of our front tire! He was able to get this tire fixed within 45 minutes of my bringing it in!!!! I have reflected on how amazing Tyler was periodically though out the day. I’m sure that there are situations that he can’t help with but I’m clear, if it is possible for him to be of true service, it is his inherent nature to help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is wonderful to hear! Thank you so much for your kind words, and we hope everyone enjoyed the petting zoo!
I have had efficient, friendly, and thorough work results
I have had efficient, friendly, and thorough work results with the service staff and technicians.
I have had efficient, friendly, and thorough work results
I have had efficient, friendly, and thorough work results with the service staff and technicians.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're very glad to hear that! Thank you!