Skip to main content

Principle INFINITI of Boerne

(239 reviews)
Visit Principle INFINITI of Boerne
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:30pm
Tuesday 9:00am–7:00pm 7:30am–6:30pm
Wednesday 9:00am–7:00pm 7:30am–6:30pm
Thursday 9:00am–7:00pm 7:30am–6:30pm
Friday 9:00am–7:00pm 7:30am–6:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (210) 504-3383 (210) 504-3383
Used (210) 807-9460 (210) 807-9460
Service (210) 428-6756 (210) 428-6756

Reviews

(239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Principle INFINITI of Boerne from DealerRater.

Want to share your experience with this dealership?

Write a review

Always quick and efficient!

Always quick and efficient! Service area is very clean, waiting area is comfortable and clean. Service rep is friendly and responsive to any question asked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

This dealership is sub par by a lot!

This dealership is sub par by a lot! Slow, poor communications and they do not make me feel confident they have my best interest at heart. I need to find an alternative for service of my QX80.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Rocky helped me with my vehicle service.

Rocky helped me with my vehicle service. He was friendly and very professional. All I needed was an oil change. Infinity of Boerne has great to my wife and I. We will continue to get our vehicle serviced with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I?ve been a loyal customer of Principle Infiniti of

I?ve been a loyal customer of Principle Infiniti of Boerne since 2016, both for purchasing and servicing my vehicles, and I can confidently say I?ve never experienced better service anywhere else. I?ve owned 4 QX80s, 1 QX50 and have helped purchase two other vehicles for my family. Their team consistently provides timely updates, completes the service within the promised timeframe, and always returns my car cleaner than when I brought it in. The dealership itself is spotless, and I truly appreciate the comfortable waiting area stocked with thoughtful refreshments. On occasions when I couldn?t pick up my vehicle, they?ve even offered to bring it to me after service was complete?something that really sets them apart. The professionalism, efficiency, and attention to detail here make every visit stress-free. I highly recommend Principle Infiniti of Boerne, whether you?re looking to purchase a vehicle or keep yours running at its best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Had my vehicle serviced here for a new tire and as always

Had my vehicle serviced here for a new tire and as always Principle Infiniti Service Center in Beorne goes above and beyond. Always a warm smile from everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Principle Infiniti Service Center in Beorne goes above

Principle Infiniti Service Center in Beorne goes above and beyond. Always a warm smile from everyone. I driving 50 minutes from San Antonio to this location for all my vehicle repairs or oil change, wont go anywhere else. Highly recommend for those who was A++ service. I hear the sales dept is also top notch 👍🏼

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service writer was very helpful making sure the

The service writer was very helpful making sure the dealership secured the correct part for the repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They handled a mfg recall quickly and efficiently.

They handled a mfg recall quickly and efficiently. Staff was very professional and cooperative. I was disappointed that they recommended other services totaling about $1000 although we had only purchased the car at the dealership four months earlier. I wonder if the car needed those services when they sold it to us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Hunter was our sales man and he was so delightful to

Hunter was our sales man and he was so delightful to work with and so helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great speed and communication.

Great speed and communication. Stopped in with appointment for an oil changed. Was quoted $225 which is wild work because I have a 4 cylinder. I get that’s how service makes money tho all to well. I had a coupon they sent me luckily so it was only $89 + tax. Will keep going as long as they keep sending coupons lol

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.