Reviews
Willis Automotive
Isaac was beyond helpful! I was able to get my car in the day after I called; car done the next day!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Stephanie, thank you so much for your positive comments about Willis INFINITI!
This is a very high quality business.
This is a very high quality business. We’ve received one of three vehicles we are buying from Willis. We are very pleased with the transaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My Car is Back
Convertible top was inoperable - had a solution but after working to close the top manually found an impediment in my trunk. All is operational at a reasonable cost.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Thomas, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Customer care
Willy's Infinity have a very good customer service and great staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tongou, thank you for your kind review; we are happy to pass along your comments to the team here at Willis INFINITI! If you have any further questions, please give us a call. We're always happy to help!
We had a great experience- no heavy pressure involved.
We had a great experience- no heavy pressure involved. All aspects of the sale- test drive, sale, financing and delivery were good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil/filter
Great service and very friendly. I am so happy to see you are now receiving new models. Ct
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Harry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Infinity QX80
Issac was the best, super knowledgeable and incredibly helpful. Even delivered my car after the work was done. Can?t thank him enough for everything
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jennifer, we're happy you found our staff to be so supportive during your experience here at Willis INFINITI. If you have any further questions, please give us a call. We're always happy to help!
Purchase of QX60 from Tom T.
If you?re looking for Infinity Tom Timmerman is your guy. He and staff were tremendous to work with and took care of us!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad to hear that Tom took great care of you! Enjoy your new INFINITI!
Willis Infiniti Des Moines
Service manager Isaac got it done quickly on a very busy day. On time and no hassle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are glad to hear our service team got you in and out quickly with no hassle. Thank you for your review!
Great Service and Dealership
Great Service department. Well known in the Des Moines community for their service and reputation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the kind words and are glad to hear we have a positive reputation in the community.