Reviews
Very nice facility and staff.
Very nice facility and staff. The trim repair completed on my Elantra looks like new
Very nice facility and staff.
Very nice facility and staff. The trim repair completed on my Elantra looks like new
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Safford Hyundai Genesis of Springfield. We appreciate your business and hope to see you again soon!
They were willing to work with you to satisfy your needs.
They were willing to work with you to satisfy your needs. They were attentive, responsive, and knowledgeable.
They were willing to work with you to satisfy your needs.
They were willing to work with you to satisfy your needs. They were attentive, responsive, and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
The service is great as well as the service reception
The service is great as well as the service reception desk guy are polite and kind.
The service is great as well as the service reception
The service is great as well as the service reception desk guy are polite and kind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Hi Todd, Thank you for reaching out.
Hi Todd, Thank you for reaching out. Unfortunately, my experience with your service department did not meet my expectations. I found the information provided to be misleading, and as a result, I'm not happy with the service I received. I appreciate your willingness to follow up, but I believe there's room for improvement in communication and service quality.
Hi Todd, Thank you for reaching out.
Hi Todd, Thank you for reaching out. Unfortunately, my experience with your service department did not meet my expectations. I found the information provided to be misleading, and as a result, I'm not happy with the service I received. I appreciate your willingness to follow up, but I believe there's room for improvement in communication and service quality.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Crisbel Mejia was a great salesperson.
Crisbel Mejia was a great salesperson. Very helpful, patient and respectful. She was great at shpwing off the featursets of the cars we were considering. She is the main reason we bought the car from there. We had 2 other dealers competing for our business on that same vehicle.
Crisbel Mejia was a great salesperson.
Crisbel Mejia was a great salesperson. Very helpful, patient and respectful. She was great at shpwing off the featursets of the cars we were considering. She is the main reason we bought the car from there. We had 2 other dealers competing for our business on that same vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Great customer service by the staff at Safford.
Great customer service by the staff at Safford. Hannah is a star going above and beyond.
Great customer service by the staff at Safford.
Great customer service by the staff at Safford. Hannah is a star going above and beyond.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Safford Hyundai Genesis of Springfield. We appreciate your business and hope to see you again soon!
Payam, was very helpful and answered all the questions
Payam, was very helpful and answered all the questions and concerns we had. Would recommend speaking to him.
Payam, was very helpful and answered all the questions
Payam, was very helpful and answered all the questions and concerns we had. Would recommend speaking to him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Safford Hyundai Genesis of Springfield. It's great to hear that we were able to assist you and that you had such a positive experience.
Payam was extremely knowledgeable about all the features
Payam was extremely knowledgeable about all the features of the car, very professional and answered all the questions I had. I never felt pressured and was treated courteously by the him, the Manager and Finance staff. Thanks to Payam, this was a very satisfying buying experience!
Payam was extremely knowledgeable about all the features
Payam was extremely knowledgeable about all the features of the car, very professional and answered all the questions I had. I never felt pressured and was treated courteously by the him, the Manager and Finance staff. Thanks to Payam, this was a very satisfying buying experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All of the staff that I dealt with were friendly and
All of the staff that I dealt with were friendly and helpful. My experience was uniformly positive.
All of the staff that I dealt with were friendly and
All of the staff that I dealt with were friendly and helpful. My experience was uniformly positive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Arrive at Safford was easy to schedule and friendly staff
Arrive at Safford was easy to schedule and friendly staff and car was ready in time.
Arrive at Safford was easy to schedule and friendly staff
Arrive at Safford was easy to schedule and friendly staff and car was ready in time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so glad to hear that, thank you!