Reviews
Service makes you feel like a highroller!
The moment you drive in service, your pampered by smiling friendly service personnel. After a quick check in with the service advisor for the requested repairs, I was able to quickly obtain a high-end loaner car for use during the day. And excellent dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback. We value your opinion and look forward to seeing you in the future.
Soft ware recall
Very attentive and professional. The other BMW dealer (International Motors) you have to go get a salesman to help you. They also tried to low ball my trade and they were annoyed I wanted to take a test drive. BMW Milwaukee North is the best place to buy a BMW in the greater Milwaukee area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your recommendation. We strive to be a 5 star dealership. Please let us know how we can help down the road.
Warranty Repair
Stress free warranty work, loaner vehicle given. 5 Star from start to finish of the he process. Gave me a brand new x5 as the loaner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ross. Thank you for stopping in. Please let us know how we can help in the future.
Excellent service!
The staff at this location where awesome! Very professional and down to earth. I didn't purchase my current car from that location and was just there for service but I will definitely be going back next time I'm looking.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing us. Please let us know how we can help next time.
Excellent & Friendly Service
I knew what car I wanted and once I was able to get that information through to the salesman, everything went smoothly and I had the car by that evening. Everyone was kind and helpful throughout the process. I especially appreciated the detailed explanations on the financing and on how to operate the electric car. I did not get this from this helpful information when I purchased my last car, a Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Recall service
First time experience was fantastic. Easy scheduling process, text reminder, on time with my appointment, courtesy ride to work and loaner vehicle available. Friendly service staff. Always smiling. Great hours of operation. Option to pay online. Communication through the whole process. Excellent job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your 5 star recommendation.
BMW recall
Mike was super helpful as were the staff that checked me in and got me a loaner. Need to go back for a minor item and again they are very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great service and friendly staff
Way better than the old Concours. I stopped using them because they didn’t really seem to care about their customers. I recently took my car in for service under the Umansky name and was treated to a great experience. My Service Advisor (Rob) was friendly and knowledgeable and got me setup immediately. I felt like this group wants your business and it shows. I will continue to have my car serviced here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5 stars!!
Great service as always
Friendly service as per usual. Been buying vehicles and coming here for service for years. Staff is knowledgeable, great showroom, quality service. Their pricing for tires was a bit higher than tire rack but they were happy to match. Made things painless. Highly recommended
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Jordy for choosing BMW of Milwaukee North!
Great Service
Always a pleasant experience and services completed timely. Mike and Rob have both assisted me in the service department and they have both been excellent to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words. Please let us know how we can help next time.