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Ken Garff Volvo

(101 reviews)

Reviews

(101 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Superb buying Experience!

Our experience with Leslie at Ken Garff Volvo was seamless. From the initial email communication to picking up our new XC90 T6 R-Design to her follow up. The car is incredible, and we appreciate Leslie's expertise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying XC60

Moises at Ken Garff Volvo was just awesome. When I came in that evening I was not certain that I wanted to buy car. He listened my concerns and they were able to get me the price of the used Volvo XC60 somewhere else. Definitely recommend this place and this salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best dealership ever!!

This dealership is amazing, the service was outstanding! I'm a single mother who was scared to death of buying a car and getting a lemon. I worked with Moises and he was 100% honest, and made it a great experience! Thank you Ken Garff for going above and beyond what I expected from a dealership! I love my car and I am so thankful for all your help. Sincerely, Amanda Kendall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing customer service plus good people

Had a great experience buying my first car from a dealership. We worked with Moises and he was fantastic. On top of that I watched the finance manager Lee, ask one of his people, to drive an elder lady to Murray. She had missed the bus and was very upset. It made me feel so happy that I bought my car from great guys and great humanitarians!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pretty good experience overall

This is the second best dealership experience of my life. Almost everything webt perfectly. The salesman was honest and rge finance person didnt try to pull a fast one on me. I highly recommend this dealership! My previous experience at a Ken Graff nissan dealership was poor. Not sure if it is Volvo or if things have just improved in general at Ken garff, but either way I was pleasantly surprised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fabulous

The experience was quick easy and everything went just how I wanted. Moises was great. I would definitely recommend him. I recently went with my daughter when she bought a car st another dealership and the experience was terrible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No hassle and easy to buy a new car from long distant.

Called Mouses on the phone from St George just as I did last time I bought a car here. Moises and I worked out the car I wanted by phone and wth the help of the web page all withinin a very short time. My trade in was quickly evaluated on the phone and Moises and Ron got right to work on adjusting my lease wishes and working out the trade and price I needed. I set a pickup date and drove up two days later later to pick up my new Volvo. Everything was ready to go and as advertised. So easy to work with these gentlemen. Quick, easy, and no pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Volvo

I was impressed with the First class service experience at every level from every employee. Knowledgeable and friendly and not pushy. Thank you for the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great experience!

This was my first time buying a car on my own. Ringo Delgado was wonderful to work with. No pressure, gave me excellent info about the used car I was getting, patiently walked me through the entire process. Moses went through all the final paperwork with me, and explained all of it. I highly recommend Ken Garff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car buying experience

This was the best car buying experience I've ever had. There was no high pressure sale and they listened to my needs. No hassle whatsoever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.