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Tate Branch Dodge Chrysler Jeep-Artesia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tate Branch Dodge Chrysler Jeep-Artesia from DealerRater.

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1967 vitnam veteran I have my own plate they sent me reg

1967 vitnam veteran I have my own plate they sent me reg plate they don't call back

1967 vitnam veteran I have my own plate they sent me reg

1967 vitnam veteran I have my own plate they sent me reg plate they don't call back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
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Very very helpful.

Very very helpful. Nicki was great she did her very best and then some to help us find the vehicle that we needed.

Very very helpful.

Very very helpful. Nicki was great she did her very best and then some to help us find the vehicle that we needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Jose is by the worst salesman at this dealership.

Jose is by the worst salesman at this dealership. Pushy, controlling (tried to be) and very unprofessional. He will lie and tell you "Oh yeah we can get you in that car" then you get down there and it's "Well we can't put you in that one let me show you this one" it's usually a trade or one they need to get rid of so guess who gets the deal of the day, you. They fight with you on warranty, I would literally ride a bicycle before going back to this dealership. One star was way to many by the way.

Jose is by the worst salesman at this dealership.

Jose is by the worst salesman at this dealership. Pushy, controlling (tried to be) and very unprofessional. He will lie and tell you "Oh yeah we can get you in that car" then you get down there and it's "Well we can't put you in that one let me show you this one" it's usually a trade or one they need to get rid of so guess who gets the deal of the day, you. They fight with you on warranty, I would literally ride a bicycle before going back to this dealership. One star was way to many by the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Great place to shop for a new car or truck.

Noe Guzman sales is a great young man who treats people right. I love the professional staff. Thank you for listening to my vehicle needs. Tate Branch Artesia is a very good place to go because the people are very kind and caring. Love the lunch! I recommend this place đź’Ż

Great place to shop for a new car or truck.

Noe Guzman sales is a great young man who treats people right. I love the professional staff. Thank you for listening to my vehicle needs. Tate Branch Artesia is a very good place to go because the people are very kind and caring. Love the lunch! I recommend this place đź’Ż

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very bad experience, the worse that could’ve happened....

Very bad experience, the worse that could’ve happened. Had to wait from July 9th until July 23rd to get my car because it needed parts and was told until after signing and leaving a down payment then was notified that the key was lost and on top of that had bad customer service, would give attitude just for asking for updates on the car.

Very bad experience, the worse that could’ve happened....

Very bad experience, the worse that could’ve happened. Had to wait from July 9th until July 23rd to get my car because it needed parts and was told until after signing and leaving a down payment then was notified that the key was lost and on top of that had bad customer service, would give attitude just for asking for updates on the car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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I had written an exceptional review because I was so...

I had written an exceptional review because I was so happy with the great customer service I had purchasing my vehicle. However, I felt like an update needed to happen because I am so disappointed. I thought that the great customer service would extend beyond the purchase but it did not. My A/C went out 60 days after my purchase. I have contacted 3 different people for over a week now trying to see if it’s covered or not and no one will get back to me! I either get the run around (everyone has to talk to someone else) or they just flat out ignore me! I can live without an A/C but when my 20 month old daughter is dripping sweat in her car seat, it’s a different story. I purchased the vehicle used and it wouldn’t upset me if it was not covered, just the fact I spent an extra week trying to find out if it was or not and the people here flat out ignoring me.

I had written an exceptional review because I was so...

I had written an exceptional review because I was so happy with the great customer service I had purchasing my vehicle. However, I felt like an update needed to happen because I am so disappointed. I thought that the great customer service would extend beyond the purchase but it did not. My A/C went out 60 days after my purchase. I have contacted 3 different people for over a week now trying to see if it’s covered or not and no one will get back to me! I either get the run around (everyone has to talk to someone else) or they just flat out ignore me! I can live without an A/C but when my 20 month old daughter is dripping sweat in her car seat, it’s a different story. I purchased the vehicle used and it wouldn’t upset me if it was not covered, just the fact I spent an extra week trying to find out if it was or not and the people here flat out ignoring me.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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Exceptional Customer Service!!

Best experience I’ve had purchasing a vehicle so far! Customer service is excellent! They will work for you, not against you by trying to increase their profit margins like so many other dealerships these days. Rare find!

Exceptional Customer Service!!

Best experience I’ve had purchasing a vehicle so far! Customer service is excellent! They will work for you, not against you by trying to increase their profit margins like so many other dealerships these days. Rare find!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy, no pressure, and easy to work with... one of the...

Easy, no pressure, and easy to work with... one of the best experiences buying/trading a car... Jason Dunn was an excellent salesman and Aaron was an easy to talk to manager who made things work... Tate Branch did it right by having these two... Love my truck

Easy, no pressure, and easy to work with... one of the...

Easy, no pressure, and easy to work with... one of the best experiences buying/trading a car... Jason Dunn was an excellent salesman and Aaron was an easy to talk to manager who made things work... Tate Branch did it right by having these two... Love my truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very friendly, helpful, and worked to accomplish our goal...

Very friendly, helpful, and worked to accomplish our goal of purchasing the vehicle. Was able to walk out with no down payment and low monthly!

Very friendly, helpful, and worked to accomplish our goal...

Very friendly, helpful, and worked to accomplish our goal of purchasing the vehicle. Was able to walk out with no down payment and low monthly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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nice enough

a typical dealership, nice enough. trying to make a living I guess like most of us so they will sell you whatever you decide. don't let them pressure you. the vehicle will be there tomorrow

nice enough

a typical dealership, nice enough. trying to make a living I guess like most of us so they will sell you whatever you decide. don't let them pressure you. the vehicle will be there tomorrow

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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