Reviews
Sales was great to deal with thanks Kevin and the sales
Sales was great to deal with thanks Kevin and the sales manager I would recommend them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been going to Gervais VW for over 5 years.
I have been going to Gervais VW for over 5 years. The service has been great, they don’t push for unnecessary service and point out what is required or recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
very comfortable environment, friendly , and patient,
very comfortable environment, friendly , and patient, overall great experience. will return. Kevin was great and very helpful
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very nice people and very fast workers that make the
Very nice people and very fast workers that make the process nice and easy for you.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The salesman seemed very knowledgeable in the car I
The salesman seemed very knowledgeable in the car I wanted to buy. He was able to negotiate a better price and answered all my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Keith James (technician) and team handled my warranty
Keith James (technician) and team handled my warranty service, and recall in a timely manner.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Small No pressure environment.
Small No pressure environment. They were very patient with me. Finance process was very easy as well. Treated with respect by all I encountered.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve always had great luck and great service at herbals
I’ve always had great luck and great service at herbals in Lowell. Highly recommend the dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service rep was amazing.
My service rep was amazing. He kept me informed throughout the process and when they were running behind, he took some money off my total bill. He even remembered me when I came back for my inspection sticker and got me right in. Their waiting room was small and nothing special but it is what it is.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased a car on a very busy Saturday.
I purchased a car on a very busy Saturday. Savian did his best to speed up the sales process with the trade-in as well and I’m happy with the trade-in price. I would recommend this dealership to anybody
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car