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Fred Beans Kia of Mechanicsburg

(88 reviews)

Reviews

(88 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Kia Niro purchase

After I determined which car I wanted I went Fred Beans. Selecting the exact version was easy and there was plenty of cars on hand. Price negotiation was simple and the price was arrived at easily. When I was signing the paperwork they actually lowered the price and added free things didn't expect. All in all a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

We have had an awesome service with this location for many years. The service department always goes above and beyond to help you in anyway they can! We have bought several new cars from here also. We highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Stephanie, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Service of Kia

I am very pleased with this dealership! I am pleased with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Cathy, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Buying a 2017 Kia Soul

We had not financed a new car since 1988! I have wanted a red Kia Soul for several years and finally got one. The buying experience was smooth and amazingly simple. Thanks to all involved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

The repair was finished days earlier than anticipated which was great, I wish that they would be able to do loaner vehicles for repairs lasting a few days. The process of the warranty went very smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome Job

Simply the best Dealership in the area! Fred Beans Kia and their staff are incredible!! Easy to work with and always friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Susan, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!

customer relationship with dealer

i have purchased two new kia optima in the last 9 years from this dealer. my experience in both purchase and servicing has been very positive.in addition, your personnel are efficient and congenial.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

William, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Service at Fred Beans Kia

Everything went smoothly. The work was completed quickly. The shuttle service and drivers were top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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