Reviews
Write a reviewBuyer beware
I recently purchased a truck from DK Auto Sales. I let the salesmen, David (the owner) and Emma know I was purchasing the truck to pull a travel trailer from Florida to Salem, OR. That I needed a reliable truck that would be able to pull the trailer cross country with no problems. I asked the salesman for an honest appraisal of the truck and he said it was a 8.9 out of 10 stars and was a very nice truck. I noticed a dent in the rear bumper and asked about it and the rest of the truck. He showed a picture of the dent and another in the rear quarter panel. He said other wise it had three or four dime size dents. Based on the information of 4 DK staff and how nice the truck was I put a down-payment and booked airline tickets and campsites each night for the trip home. When I got to the dealership there were many, many dents and most were the size of tennis xxxxx, not dimes. David said these could be removed by pointless dent removal. I test drove the truck and the brakes did not feel right. David said they checked them and they did not squeak and no sound of metal grinding so that the brakes were fine and just how the brakes are on a one ton truck. David let me know that there had been a CHECK ENGINE LIGHT on the truck, but they reset it and test drove it and the light did not come back on. He said the code was a EGR code and that it was for the exhaust gas recirculation and that it would not cause problems for our trip cross country. This was now near the end of the day and the itinerary was set and camp sites reserved for the trip home. I was pressed for time. No time to bring it in for a mechanical inspection, much to my chagrin. We began our trip. Less than 100 miles the check engine light came on. I stopped and purchased a code reader and reset the code, but it came right back on a few miles later. The truck was difficult to stop and I had to keep increasing the gain on the trailer brakes to be able to stop. Finally I had to stop a few hundred miles later to have the brakes repaired. The mechanic said the front pads and rotors were burned and that is why it was not Braking properly. That the brakes needed to be replaced to before being able to go further safely. The brake pads could not be found locally and after a two day delay we started looking on line and calling part stores and dealerships for the part. Finally some were located and after traveling nearly 100 miles the parts were purchased and brought to the shop (the place the shop got parts from did not have these brakes in stock and it would have been another 5 or six days delay before the parts were there). Over $800 later the brakes were repaired. The shop said the code was indeed from the EGR system. That it would two to three days to tear the truck down and clean the ports and replace parts. The mechanic believes we can make it through the rest of the way home, but that the repair needed to be made or the truck will completely stop running. We are now where we should have been able to travel in 14 hours and it was four days ago that we left, a significant delay due to failures in the performance of the truck brakes. We set out tomorrow praying we will have no further problems on the trip and that the truck will continue to run and that we can complete the EGR repairs once we get home. My advice, stay away from DK Auto Sales. If you buy, first have the truck thoroughly checked by a mechanic - DO NOT BELIEVE ANYTHING THAT YOU ARE TOLD BY STAFF AT DK AUTO SALES without first finding out what you might encounter. I regret not having chosen another dealer. And I still have nearly 2000 miles to go on my journey. I tend to trust people and to believe in their honesty, but I have paid for it dearly already
Buyer beware
I recently purchased a truck from DK Auto Sales. I let the salesmen, David (the owner) and Emma know I was purchasing the truck to pull a travel trailer from Florida to Salem, OR. That I needed a reliable truck that would be able to pull the trailer cross country with no problems. I asked the salesman for an honest appraisal of the truck and he said it was a 8.9 out of 10 stars and was a very nice truck. I noticed a dent in the rear bumper and asked about it and the rest of the truck. He showed a picture of the dent and another in the rear quarter panel. He said other wise it had three or four dime size dents. Based on the information of 4 DK staff and how nice the truck was I put a down-payment and booked airline tickets and campsites each night for the trip home. When I got to the dealership there were many, many dents and most were the size of tennis xxxxx, not dimes. David said these could be removed by pointless dent removal. I test drove the truck and the brakes did not feel right. David said they checked them and they did not squeak and no sound of metal grinding so that the brakes were fine and just how the brakes are on a one ton truck. David let me know that there had been a CHECK ENGINE LIGHT on the truck, but they reset it and test drove it and the light did not come back on. He said the code was a EGR code and that it was for the exhaust gas recirculation and that it would not cause problems for our trip cross country. This was now near the end of the day and the itinerary was set and camp sites reserved for the trip home. I was pressed for time. No time to bring it in for a mechanical inspection, much to my chagrin. We began our trip. Less than 100 miles the check engine light came on. I stopped and purchased a code reader and reset the code, but it came right back on a few miles later. The truck was difficult to stop and I had to keep increasing the gain on the trailer brakes to be able to stop. Finally I had to stop a few hundred miles later to have the brakes repaired. The mechanic said the front pads and rotors were burned and that is why it was not Braking properly. That the brakes needed to be replaced to before being able to go further safely. The brake pads could not be found locally and after a two day delay we started looking on line and calling part stores and dealerships for the part. Finally some were located and after traveling nearly 100 miles the parts were purchased and brought to the shop (the place the shop got parts from did not have these brakes in stock and it would have been another 5 or six days delay before the parts were there). Over $800 later the brakes were repaired. The shop said the code was indeed from the EGR system. That it would two to three days to tear the truck down and clean the ports and replace parts. The mechanic believes we can make it through the rest of the way home, but that the repair needed to be made or the truck will completely stop running. We are now where we should have been able to travel in 14 hours and it was four days ago that we left, a significant delay due to failures in the performance of the truck brakes. We set out tomorrow praying we will have no further problems on the trip and that the truck will continue to run and that we can complete the EGR repairs once we get home. My advice, stay away from DK Auto Sales. If you buy, first have the truck thoroughly checked by a mechanic - DO NOT BELIEVE ANYTHING THAT YOU ARE TOLD BY STAFF AT DK AUTO SALES without first finding out what you might encounter. I regret not having chosen another dealer. And I still have nearly 2000 miles to go on my journey. I tend to trust people and to believe in their honesty, but I have paid for it dearly already
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Lemons
They will sell you a lemon! Stay clear of them. They give you a thirty day warranty, but play games when you are dissatisfied with the purchase.
Lemons
They will sell you a lemon! Stay clear of them. They give you a thirty day warranty, but play games when you are dissatisfied with the purchase.
- Customer service 4.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
great service, great cars
dk auto sales is a great place to get your next car , emma and neo where great really helped me out with finding financing for me
great service, great cars
dk auto sales is a great place to get your next car , emma and neo where great really helped me out with finding financing for me
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love this store and their customer service
Great people, better selections, clean cars, super transparent people which is very refreshing to see in a dealer. I talked to Emma and David. If you're looking to finance come here.
Love this store and their customer service
Great people, better selections, clean cars, super transparent people which is very refreshing to see in a dealer. I talked to Emma and David. If you're looking to finance come here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The worst dealer in all of Florida, very careful
Hello, I do not recommend for anything in the world this dealer, is very bad customer service, the cars sell them with problems with the lie that then you fix it and then do not answer the phone and lie to you, say they are not in the dealer and if they are , if you fall into the lies of Mr. David take a mechanic and check the car well, once you leave the dealer they do not answer the phone and every day tell you a different lie, be very careful, there are many more dealer in the area with much more respect to C And better cars, and do not believe in the reviews, most put them themselves to attract the one who does not know, this is the worst dealer in all of Florida
The worst dealer in all of Florida, very careful
Hello, I do not recommend for anything in the world this dealer, is very bad customer service, the cars sell them with problems with the lie that then you fix it and then do not answer the phone and lie to you, say they are not in the dealer and if they are , if you fall into the lies of Mr. David take a mechanic and check the car well, once you leave the dealer they do not answer the phone and every day tell you a different lie, be very careful, there are many more dealer in the area with much more respect to C And better cars, and do not believe in the reviews, most put them themselves to attract the one who does not know, this is the worst dealer in all of Florida
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Unprofessional Dealership
They will rip you off and they will running your credit if you gonna pay cash still. And there dealer tag are high $899 don’t do business with them. They will xxxx you in the end, stay away from this place. They don’t have any really good cars and they office is a box. You been warned
Unprofessional Dealership
They will rip you off and they will running your credit if you gonna pay cash still. And there dealer tag are high $899 don’t do business with them. They will xxxx you in the end, stay away from this place. They don’t have any really good cars and they office is a box. You been warned
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Worst experience
Worst car buying experience Went to get a car and I understand there are more customer but the seemed very uninterested in helping me Don?t even go here ppl
Worst experience
Worst car buying experience Went to get a car and I understand there are more customer but the seemed very uninterested in helping me Don?t even go here ppl
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
awesome service!
I bought a car as is from DK dealer of course as is used cars you can expect anything to happen what I did not expect was the quality of service that I got from DK Auto's crew. DK Autos thank you for my cupcake and I would for sure recommend anyone to go there. Honest people there.
awesome service!
I bought a car as is from DK dealer of course as is used cars you can expect anything to happen what I did not expect was the quality of service that I got from DK Auto's crew. DK Autos thank you for my cupcake and I would for sure recommend anyone to go there. Honest people there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr Mark Coleman
Still in the process of getting financed and flying to Florida to look and possibly buy the vehicle.
Mr Mark Coleman
Still in the process of getting financed and flying to Florida to look and possibly buy the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
