R&L Certified Auto Group

Absolutely shady business with a lot full of problem cars. They lie about what's wrong with the car, the price, and added features and fees so basically everything. When I complained about it I got a call from the dealership saying they were going to impound the car and call the cops. I took it back and got my down payment back. Found out the car problem they said wasn't a big deal actually was so I dodged a bullet.Stay away and go to a legitimate dealership. The "facilities" are just a double wide sitting in a parking lot. The mechanics were bad too, I can't think of none redeeming quality.

R & L is the worst place ever. Omar and Victor are LIARS. They will tell you the vehicle is good except for this or that. I was told the vehicles are checked by their certified mechanics. Well that wasn't the case. Omar said I dont know why Victor would tell us that and he was new and a kid. Drove off, had it a couple of days and engine was knocking. Drove it probably 50 miles. Checked the oil and it wasn't even registering on the dip stick. Tried to change the oil and the oil pan plug had locktite on it and wouldnt come off. Tried to call the sales person to see if there was anything he was willing to do after telling him the issues and got a sorry sir it was a cash car. Omar said maybe all the oil just leaked out. Nope, been in a drive way with not a drop of oil on the pavement. There was none at the time of sale. Omar straight up lied saying he checked the oil. So in 4 days all of the oil leaked out. This car was not looked over. The gas cap was locked and couldnt fill it up. Omar stated to my wife he would call a locksmith and get it off and replace it if they couldnt locate the key. Another lie. Just a hole drilled through it and left the broken one. Omar also said he would fill it up with gas. My wife questioned why the gas was still under a quarter tank and Omar stated well I put twenty in but had to drive the vehicle back to the other shop to look for the key. Probably about 16 miles. What a small car only gets 4 miles to the gallon? Another Lie. Do not buy a car here. You WILL regret it. People, we dont write reviews just for our health. We write them to help you not make a big mistake. Go to a real dealership

This is probably one of the worst car lots to do business with. Rob and Ron, of R&L, just sold my two Native American sons (totally illiterate, from Pine Ridge Indian Reservation, with 0 education - 0... ever, a 25,000K car. I had my sons return the car. Rob and Ron at this dealership think it's funny to take advantage of Native Americans. I'm disgusted. My son's been on their job less than 1 year, and one has only been on the job 30 days. Adding insult to injury, they took $800.00 of my son's money. Neither son has any idea which one purchased the car, the total amount, or what it is even going on. I've hired an attorney, filed a police report, and now am contacting the Attorney General - this is too much. Why take advantage of our Native Americans, again? RUN from this dealership and run FAST! I will update you as the progress continues. I will not allow this car dealership to abuse my boys. I'm disgusted by the sales tactics and taking advantage of the illiterate. Both boys were threatened with legal action and were scared. Neither boy has ever been in a public school system, ever. Oh, and this is their first job ever in their lives. They also, neither one of them, has received one email for paperwork. They have NOTHING.

awesome help nice trucks. Ask for Bourn &Kris..they will get you into a truck or car guaranted. Good people great experience will defenetly continue doing buisness with them again. I really recommend this place 5 star experiece.

Found 6 issues with vehicle the day after purchase. 1 issue was promised to be repaired day 12 still hasn't happened and they are not responding to my requests for resolution except to say they are still checking or silence

SAL IS AWESOME!!! If you're in need of a new or used vehicle see SAL! He was very helpful and professional!! I really felt like I've known him for a long time! He was also very patient and not a pushy salesman AT ALL! THANKS SAL!!

I HAD A GREAT EXPERIENCE HERE I GAVE THEM A PRICE RANGE OF WHAT I WANTED AND DELIVERED ASK FOR CHRIS HOAG HE DID GREAT AT GIVING ME WHAT I WANTED THIS DEALLERSHIP IS THE ONE TO GO TO HANDS DOWN

MY SALES MIKE FARMER WAS AWESOME. I WAS A FIRST TIME BUYER AND GOT A GOOD INTEREST RATE. I GOT TO BUY A CHARGER RT MODEL. I AM VERY SATISFIED.

Great and friendly services.... Michael Farmer and everyone was awesome........

Great customer service! Definitely would recommend them for anybody!!!! I was a first time buyer and they helped me get a great vehicle and a great payment along with a great experience.