Reviews
The Carfax for the vehicle that I purchased stated, among
The Carfax for the vehicle that I purchased stated, among many other services, that the battery had been serviced. The start/stop did not work during the test drive. Having never had that technology before, I assumed that it was disabled. After getting the car home, and diagnosing the start/stop issue, I found out that a weak battery would cause the start/stop to not work. I also had an issue with sync not remember some settings. The battery would charge, but would not hold a sufficient charge for the start/stop to work. I purchased a new battery and all issues were resolved. I feel that I was deceived by the " battery serviced" statement. I also have issues with the sales representative that have not been resolved in over a month since I bought the car. FYI- my previous car was purchased at McLarty Ford and was a 5 star out of 5 star experience. I expected the same.
The Carfax for the vehicle that I purchased stated, among
The Carfax for the vehicle that I purchased stated, among many other services, that the battery had been serviced. The start/stop did not work during the test drive. Having never had that technology before, I assumed that it was disabled. After getting the car home, and diagnosing the start/stop issue, I found out that a weak battery would cause the start/stop to not work. I also had an issue with sync not remember some settings. The battery would charge, but would not hold a sufficient charge for the start/stop to work. I purchased a new battery and all issues were resolved. I feel that I was deceived by the " battery serviced" statement. I also have issues with the sales representative that have not been resolved in over a month since I bought the car. FYI- my previous car was purchased at McLarty Ford and was a 5 star out of 5 star experience. I expected the same.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
McLarty Nissan of Little Rock Apr 25, 2025 f6lover The Carfax for the vehicle that I purchased stated, among many other services, that the battery had been serviced. The start/stop did not work during the test drive. Having never had that technology before, I assumed that it was disabled. After getting the car home, and diagnosing the start/stop issue, I found out that a weak battery would cause the start/stop to not work. I also had an issue with sync not remember some settings. The battery would charge, but would not hold a sufficient charge for the start/stop to work. I purchased a new battery and all issues were resolved. I feel that I was deceived by the " battery serviced" statement. I also have issues with the sales representative that have not been resolved in over a month since I bought the car. FYI- my previous car was purchased at McLarty Ford and was a 5 star out of 5 star experience. I expected the same.
Took my money, and I have not got my vehicle.
Took my money, and I have not got my vehicle. Still haven't heard back from anyone
Took my money, and I have not got my vehicle.
Took my money, and I have not got my vehicle. Still haven't heard back from anyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Good experience buying a new car .
Good experience buying a new car . If on the market again I will visit them
Good experience buying a new car .
Good experience buying a new car . If on the market again I will visit them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Quick fast.
Quick fast.kept me updated on progress of vehicle. I had someone else to go.he had me done early.
Quick fast.
Quick fast.kept me updated on progress of vehicle. I had someone else to go.he had me done early.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were greeted promptly.
We were greeted promptly. Tire rotation and oil change took very little time. Cables were replaced for battery. Service was great! People were great as always… thank you
We were greeted promptly.
We were greeted promptly. Tire rotation and oil change took very little time. Cables were replaced for battery. Service was great! People were great as always… thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brittany Smith was amazing.
Brittany Smith was amazing. She is obviously a very caring sales consultant. She was quick to address all my concerns and such a pleasure to make a deal with. I recommend walking in and asking for her directly! Beautiful woman inside and out. THANK YOU BRITTANY❤️
Brittany Smith was amazing.
Brittany Smith was amazing. She is obviously a very caring sales consultant. She was quick to address all my concerns and such a pleasure to make a deal with. I recommend walking in and asking for her directly! Beautiful woman inside and out. THANK YOU BRITTANY❤️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service department at McLarty Nissan Colonel Glenn
The service department at McLarty Nissan Colonel Glenn Road on Saturday gave us an appointment for Monday 7 am. We traveled 45 minutes to be on time. After the dealership opened we were checked in within 15 minutes. The diagnosis was given and other recommended repairs. We accepted and prioritized the needed repairs on a fixed income budget. We were informed within 6 hours of the completion of all of the repairs. We drove back home 45 minutes without any mishaps and our car functioned superbly. All of the Staff was professional and pleasing to all customers. I will return for any needed repairs or perhaps a new vehicle if the Trump Tariffs are rescinded.
The service department at McLarty Nissan Colonel Glenn
The service department at McLarty Nissan Colonel Glenn Road on Saturday gave us an appointment for Monday 7 am. We traveled 45 minutes to be on time. After the dealership opened we were checked in within 15 minutes. The diagnosis was given and other recommended repairs. We accepted and prioritized the needed repairs on a fixed income budget. We were informed within 6 hours of the completion of all of the repairs. We drove back home 45 minutes without any mishaps and our car functioned superbly. All of the Staff was professional and pleasing to all customers. I will return for any needed repairs or perhaps a new vehicle if the Trump Tariffs are rescinded.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have been with McLarty Nissan for years!
We have been with McLarty Nissan for years!! The service department always get our car back up and working! They give updates by calls and texts messages. They are just the best hands down!
We have been with McLarty Nissan for years!
We have been with McLarty Nissan for years!! The service department always get our car back up and working! They give updates by calls and texts messages. They are just the best hands down!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gabriel was a great help and treated me fairly on my
Gabriel was a great help and treated me fairly on my trade in and gave me what I felt like was a great interest rate that I was qualified for my credit score. No run around.
Gabriel was a great help and treated me fairly on my
Gabriel was a great help and treated me fairly on my trade in and gave me what I felt like was a great interest rate that I was qualified for my credit score. No run around.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scott, Thank you for rating your visit with McLarty Nissan of Little Rock. We value your feedback tremendously, and we hope that you are truly pleased with the experience you had at our dealership! Thank you for coming by!
Never had an issue when I bring my vehicle in to get
Never had an issue when I bring my vehicle in to get serviced. Staff in service department professional and let’s me know what my vehicle needs as far as the recommend services for the mileage that’s on my car. Last but not least they never take action before getting my ok first!
Never had an issue when I bring my vehicle in to get
Never had an issue when I bring my vehicle in to get serviced. Staff in service department professional and let’s me know what my vehicle needs as far as the recommend services for the mileage that’s on my car. Last but not least they never take action before getting my ok first!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair