Bayside Chevrolet

Made a very reasonable offer on a Corvette that wasn't accepted. They raised the price the very next day and have not sold the car 2 weeks later. Their loss. Found a better car for a better price.

Josh , Mike, and Corey were very nice and helpful through out the process. Thanks It was a great experience.

Everyone was great Sean in finance Jay and Shane the managers the process was simple honest and fair would always buy from here with these guys here

Very personable and professional . After Initial contact I felt very comfortable with the whole experience from first drive to Financing. No Pressure sales staff and I like the truck more each day . Excellent rating

Everyone from the front door to the service desk employees were polite, and ready to help. They answered all questions and went over everything in detail. They treated us as if we were the only customers in the place. We have been to two other Chevelet dealers near us and were not treated with the respect and kindness that we received at Bayside Chevelet.

Excellent Experience - Found the car and the price I wanted online - expected the worst because I had been to other dealers and the "internet price" is never the same when you get through the door. This could not be further from the truth!!! Michele in sales was honest, easy to work with and was willingly to meet our expectations. We then worked with Monica for the paperwork and she was friendly, knowledgeable and explained all the ins/outs of warranties and what the dealership offered. We were in and out in no time - Great Experience! Although we live over the bay bridge and traveled for this car - continuing with them is possible because we can use their Nissan Annapolis location. My family has been dealer loyal for a while and this was a new experience with a new dealer -- I wish I had switched earlier. We will be in the market again soon with our son and will definitely return!!!!!!!! Thank you all.

I really want to have a good relationship with Bayside but have lost confidence and am seeking another dealership. Every appointment I have had is at least 3 hours, even an oil change. I have a 2016 Cruze bought new from bayside. At about one year old it had a piston issue and it was replaced under warranty, two years later oil leaking requiring repairs over $1000. The actual technician said that would have been disturbed during the piston replacement. Bought new tires there too, when I picked up the car TPMS failed on a tire, replacement cost of $200. Called for transmission fluid CHANGE, I was told the recommended service was a full flush for $297. When I asked if they were aware of GM's technical service bulletin stated that fluid flushes are NOT recommended or endorsed by GM. They were not aware of this bulletin (I found multiple such bulletins dating back to 2013). I was told drain and replacement service was NOT offered. I immediately called another dealer that offered the service but they too were not aware of the TSB-04-06-01-029G or the revision for 2016. I have had some good experiences too and really thought highly of Wayne. But have begun to lose confidence. Every encounter with the mechanics has been great too. Starting to feel that the service management and advisors are driven more by profit or commission rather than the customer service experience as they advertise. I have bought 3 vehicles from bayside and had many service visits but don't think I will be a "Bayside for Life" customer.

About 3 hours past my appointment time before a simple oil change could be started. Small delays I can handle, but this is completely ridiculous.

There are not enough positive things to say about Bayside Chevrolet. From sales to service -- this is where you want to be, hands down. I am active duty military and have either purchased a GM vehicle or had a GM vehicle serviced n multiple states by multiple dealerships, and there is no comparison to what you will experience at Bayside Chevrolet. My first experience there was in the service department with Wayne Lopez. His exceptional customer service and personal approach towards customers, makes him a true asset to the dealership and my interactions with him were a large part of why I returned to Bayside to purchase a new Silverado. Amy Lowe helped me with the purchase and could not have been better working with me to find exactly what I wanted and at a price point I was willing to settle on. My experience buying the Silverado from Bayside was by far the best I have ever had at any dealership I have ever been to, regardless of the brand. Through no fault of Bayside, my new truck had a series of necessary warranty repairs in the first four months of ownership. It was just one of those things that unfortunately could happen with any new vehicle -- you just hope its not yours. I don't think any other dealership would have had such strong customer advocates in their service department like Sean Miller and Ellen Jackson. They managed my expectations exceptionally (which were demanding given the price tag and newness of my truck), and I always felt like they had my best interests in mind and presented a customer approach first mentality. Even when GM disappointed me with how they handled the problems at the their level, Bayside stood up and went above and beyond to correct the situation and make it right. If you ever need to rely on Bayside Chevrolet's service department -- know you can with Ellen, Sean, Wayne, and Ashleigh there to help you. After another problem appeared that required yet another extended time frame for the warranty repair to be completed, I decided it was time to trade in the Silverado for a same model year replacement and start over. Amy Lowe worked her magic to make the situation right for me as a customer. Between her efforts and that of Roy Johnson's, I was able to get into another Silverado that was as close to an exact replacement you can get to the vehicle I traded-in. Their patience and empathy were incredible. So, much that they found a the truck I ultimately purchased 400 miles away and did a dealer exchange to get me exactly what I wanted. Roy kept me informed every step of the way and went out of his way to make sure I drove off the lot in my new truck even happier than in the previous one. Both of their commitment to me, even as a near first-time buyer at their dealership, were amazing and speaks for itself. This dealerships boasts a slogan of "Bayside for Life" and I can truly say that I will be a customer for life given my experience there. If you do not live in the immediate area -- you will want to go out of your way to come to Bayside Chevrolet. It will be worth your time and effort to get the level of attention and care they give to their customers. If you're buying new make sure you ask for Amy Lowe and Roy Johnson.

Extremely happy with my purchase. Becca took the time to ensure that I was familiar with all aspects of my vehicle, including introducing me to additional staff who were knowledgeable about this particular vehicle's history. I am confident that I've received a quality pickup, and Bayside treated me very well. Would come back, and would definitely request assistance from Becca again.