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Tri State Auto Outlet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)
(507) 299-1380 (507) 299-1380

Inventory

See all 24 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2024.

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Buying a lemon

I bought a 2011 Ford F-150 and 7 months after I had it the engine blew up I have replaced everything that can be replaced on it including the battery the brakes and many other components to this truck I bought the truck for over $15,000 and thus far I have sank over 10,000 into it, so today I find out that one of the turbos that they said had a pinhole and they fixed is blown so that's another $4, 000, I tried to deal with the owners but they were very negative and not entirely helpful they took some of the labor off but that doesn't account for all the money I put into it, of which included a new engine so now they try to harm me and tell me I owe them $600 or more and I have had nothing but a negative experience with this truck I bought a truck before and it was fine and it is still running it is a 2002 F-150 but this company doesn't acknowledge that they sold me a lemon, so I intend to give them some free advertising on social media and let everybody know how they treated me and my family and I won't give up on letting the tri-state area know what they did to me even after they replaced the engine that we found strip bolts and other stuff that wasn't put on right, oh I can go on and on about all this stuff that's happened with this truck but I'll just make it known how they treat some customers.... This is just the beginning of one of many of my posts that I will put on social media so just beware if you buy a vehicle once you pay for it you will be treated like crap

Buying a lemon

I bought a 2011 Ford F-150 and 7 months after I had it the engine blew up I have replaced everything that can be replaced on it including the battery the brakes and many other components to this truck I bought the truck for over $15,000 and thus far I have sank over 10,000 into it, so today I find out that one of the turbos that they said had a pinhole and they fixed is blown so that's another $4, 000, I tried to deal with the owners but they were very negative and not entirely helpful they took some of the labor off but that doesn't account for all the money I put into it, of which included a new engine so now they try to harm me and tell me I owe them $600 or more and I have had nothing but a negative experience with this truck I bought a truck before and it was fine and it is still running it is a 2002 F-150 but this company doesn't acknowledge that they sold me a lemon, so I intend to give them some free advertising on social media and let everybody know how they treated me and my family and I won't give up on letting the tri-state area know what they did to me even after they replaced the engine that we found strip bolts and other stuff that wasn't put on right, oh I can go on and on about all this stuff that's happened with this truck but I'll just make it known how they treat some customers.... This is just the beginning of one of many of my posts that I will put on social media so just beware if you buy a vehicle once you pay for it you will be treated like crap

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Recent purchase

I have bought a lot of vehicles in my 65 years and Tom and his staff are top notch . This is a place you can trust . I highly recommend them. I even got a good fishing tip .

Recent purchase

I have bought a lot of vehicles in my 65 years and Tom and his staff are top notch . This is a place you can trust . I highly recommend them. I even got a good fishing tip .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best dealer/garage around

Tom and the staff have been great to me and my car from the very beginning! They gave me an excellent deal on my car, and were so helpful and kind while I sorted through my insurance debacle. I only take my car here for service, and honestly, my oil changes here are much less than they would have been at Walmart and a few other locations I looked at. Frankly, I'm surprised that they have a one star review. I tell all of my friends about this dealership.

Best dealer/garage around

Tom and the staff have been great to me and my car from the very beginning! They gave me an excellent deal on my car, and were so helpful and kind while I sorted through my insurance debacle. I only take my car here for service, and honestly, my oil changes here are much less than they would have been at Walmart and a few other locations I looked at. Frankly, I'm surprised that they have a one star review. I tell all of my friends about this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Search for a small used pickup listed on their sit

I reached out for information regarding vehicle which was listed and the dealer never called me back.,

Search for a small used pickup listed on their sit

I reached out for information regarding vehicle which was listed and the dealer never called me back.,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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