Reviews
Write a reviewGreat service
Transmission died in Omaha. We live in Kansas City area. Started calling dealers (due to extended warranty). Everyone said, "See you in August". Rae told us to come on in, they'd get us in that day. She also gave us the name of a tow truck driver that was great (Triple T Towing) They checked and also found that repairs could be weeks away. Jill spent the next two hours trying to talk to any and everyone to try to either get them to fix it or allow the extended warranty to cover them fixing. She had tons of other work to do and could have told us it wasn't her problem but she made it so. In the end, Jill found a dealer that should be able to fix it before the end of the month. Hubby had to drive up to rescue us. He wouldn't get there until after we left. Jill emptied her car. She loaded up all of our stuff and took us to Mama's Pizza. She didn't just drop us off at the door.. She checked with them that we could stay awhile and helped us drag everything in. Both of those ladies did their job above and beyond. The mechanics we talked to while we were there were focused on doing their best job.
Great service
Transmission died in Omaha. We live in Kansas City area. Started calling dealers (due to extended warranty). Everyone said, "See you in August". Rae told us to come on in, they'd get us in that day. She also gave us the name of a tow truck driver that was great (Triple T Towing) They checked and also found that repairs could be weeks away. Jill spent the next two hours trying to talk to any and everyone to try to either get them to fix it or allow the extended warranty to cover them fixing. She had tons of other work to do and could have told us it wasn't her problem but she made it so. In the end, Jill found a dealer that should be able to fix it before the end of the month. Hubby had to drive up to rescue us. He wouldn't get there until after we left. Jill emptied her car. She loaded up all of our stuff and took us to Mama's Pizza. She didn't just drop us off at the door.. She checked with them that we could stay awhile and helped us drag everything in. Both of those ladies did their job above and beyond. The mechanics we talked to while we were there were focused on doing their best job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I am still working with Ted to find a car that fits my...
I am still working with Ted to find a car that fits my needs and is cost-effective. I look forward to a final purchase on the weekend of August 15.
I am still working with Ted to find a car that fits my...
I am still working with Ted to find a car that fits my needs and is cost-effective. I look forward to a final purchase on the weekend of August 15.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
INSURANCE CLAIM - CAR REPLACEMENT
A couple of months ago, I was involved in an accident which resulted in my vehicle being totaled. I contacted Ted right away. Unique Auto has body shop facilities so I had towed to his location. After contacting my insurance company, Ted assisted me through their processes then to find a suitable replacement. He was able to find a great replacement. The Unique Auto staff was very helpful through out the process! Thanks!
INSURANCE CLAIM - CAR REPLACEMENT
A couple of months ago, I was involved in an accident which resulted in my vehicle being totaled. I contacted Ted right away. Unique Auto has body shop facilities so I had towed to his location. After contacting my insurance company, Ted assisted me through their processes then to find a suitable replacement. He was able to find a great replacement. The Unique Auto staff was very helpful through out the process! Thanks!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Shopping experience- EVER
I've got nothing but positive things to say about Unique Auto and it's owner Ted. At no point throughout the buying process did I feel pressured. I had come from a LONG way out of town, about a 10-hour drive by the time I figured in Minnesota weather, and before I left Ted and his guys went through and did one last exhaustive check through the vehicle to make ABSOLUTELY sure that I wouldn't have a problem on the way back, and I can't thank him enough for that, on the way back I saw 30+ cars in the ditch or accidents on the way back. I would recommend Unique Auto to anyone, anytime, and have already started doing so to co-workers and family. Go give them a visit, you won't be disappointed. :)
Best Shopping experience- EVER
I've got nothing but positive things to say about Unique Auto and it's owner Ted. At no point throughout the buying process did I feel pressured. I had come from a LONG way out of town, about a 10-hour drive by the time I figured in Minnesota weather, and before I left Ted and his guys went through and did one last exhaustive check through the vehicle to make ABSOLUTELY sure that I wouldn't have a problem on the way back, and I can't thank him enough for that, on the way back I saw 30+ cars in the ditch or accidents on the way back. I would recommend Unique Auto to anyone, anytime, and have already started doing so to co-workers and family. Go give them a visit, you won't be disappointed. :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Derek, it was certainly a pleasure!
Best experience I have had yet buying a car
My wife and I bought our Acadia from Ted. It was not a vehicle he had in stock but he was able to find exactly what my wife wanted at a price that better then others we had looked at elsewhere. He also helped us set up financing.Everyone that works at Unique are friendly and great to work with.
Best experience I have had yet buying a car
My wife and I bought our Acadia from Ted. It was not a vehicle he had in stock but he was able to find exactly what my wife wanted at a price that better then others we had looked at elsewhere. He also helped us set up financing.Everyone that works at Unique are friendly and great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Unique Auto Rocks!!!
This summer while getting my truck serviced I noticed an Awesome Harley-Davidson in the showroom. After discussing it, Ted handled all the financing and I have a new RIDE...Thanks for being the Best in the Business... Life Long Customer!!! I'll be calling you soon Vince for an oil change.
Unique Auto Rocks!!!
This summer while getting my truck serviced I noticed an Awesome Harley-Davidson in the showroom. After discussing it, Ted handled all the financing and I have a new RIDE...Thanks for being the Best in the Business... Life Long Customer!!! I'll be calling you soon Vince for an oil change.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ted is a great guy-helpful and honest.
Ted and Vince are great to work with. They have worked on our cars, sold us a car, and purchased a used car from us. Ted (owner) is very helpful and honest. As a woman, I have never felt uncomfortable or taken advantage of because of my lack of car maintenance knowledge. Ted helped me get a great interest rate on a car we purchased from him- he also got me in touch with and assisted in refinancing another car that had a higher interest rate. Great guys!
Ted is a great guy-helpful and honest.
Ted and Vince are great to work with. They have worked on our cars, sold us a car, and purchased a used car from us. Ted (owner) is very helpful and honest. As a woman, I have never felt uncomfortable or taken advantage of because of my lack of car maintenance knowledge. Ted helped me get a great interest rate on a car we purchased from him- he also got me in touch with and assisted in refinancing another car that had a higher interest rate. Great guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
honest and easy to work with
We were looking for a car for our teenage daughter and a friend recommended Unique Auto. I'm so glad they did! Unique Auto was honest and easy to work with and we are very happy with the car.
honest and easy to work with
We were looking for a car for our teenage daughter and a friend recommended Unique Auto. I'm so glad they did! Unique Auto was honest and easy to work with and we are very happy with the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Unique Rocks
Not only when it comes to bumper-to-bumper car care service, Unique Auto is now my ONLY source for purchasing cars. There's no hassling or haggling! My wife and I went in with a specific make, model and price range and they were able to nail down it for us. Buying a car from them was easy and stress-free. You cannot find a more trustworthy, dependable and personable auto dealer than Unique Auto. Ted is Robert Plant and Vince is Jimmy Page. And with their ensemble band of technicians and staff, the whole place is just rock-n-roll. It's as simple as that.
Unique Rocks
Not only when it comes to bumper-to-bumper car care service, Unique Auto is now my ONLY source for purchasing cars. There's no hassling or haggling! My wife and I went in with a specific make, model and price range and they were able to nail down it for us. Buying a car from them was easy and stress-free. You cannot find a more trustworthy, dependable and personable auto dealer than Unique Auto. Ted is Robert Plant and Vince is Jimmy Page. And with their ensemble band of technicians and staff, the whole place is just rock-n-roll. It's as simple as that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Uniquely trustworthy
A friend of mine recommended Unique Auto to me when I was looking to get a used car. I'm so grateful for this find because it's so hard to find a 'all service' car shop that you can genuinely trust. I've bought my car here AND serviced my car here. I love this shop so much I wouldn't consider going anywhere else, even if it means driving all the way in from Elkhorn just for an oil change service, it's worth it because I know everything will be done professionally. I had tried a nearby 'jiffy lube' ONCE , and immediately regretted it when they couldn't even install new wipers properly. I called Unique and they took care of me- replaced my crappy installed wipers with new top-of-the-line ones. I tell all my friends needing vehicle service/sales, that they should go see Ted & Vince at Unique Auto and they will be taken care of. HIGHLY recommend this dealer, for sales AND service! LOVE them!!
Uniquely trustworthy
A friend of mine recommended Unique Auto to me when I was looking to get a used car. I'm so grateful for this find because it's so hard to find a 'all service' car shop that you can genuinely trust. I've bought my car here AND serviced my car here. I love this shop so much I wouldn't consider going anywhere else, even if it means driving all the way in from Elkhorn just for an oil change service, it's worth it because I know everything will be done professionally. I had tried a nearby 'jiffy lube' ONCE , and immediately regretted it when they couldn't even install new wipers properly. I called Unique and they took care of me- replaced my crappy installed wipers with new top-of-the-line ones. I tell all my friends needing vehicle service/sales, that they should go see Ted & Vince at Unique Auto and they will be taken care of. HIGHLY recommend this dealer, for sales AND service! LOVE them!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase